Freshdesk
Freshdesk (a product of Freshworks Inc.) is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. Freshdesk unifies channels, conversations, AI capabilities, customer insights, and advanced ticketing into one place in the Freshdesk Command Center so agents are ready to resolve complaints. With Freddy, People-first AI, customer service teams can take AI agents live in minutes to fully resolve complex and simple queries, get response and resolution assistance from AI copilot, and stay ahead with AI insights. Freshdesk also comes packed with advanced workflows, automations, and self service so you can easily set up and scale customer service on any channel–whether you’re a support team of 10 or 500. Freshdesk is quick to set up, easy to use, and designed for rapid impact—it delivers 225% ROI, 95% omnichannel first contact resolution rate, and up to 80% resolutions with AI agents.
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Smart Inventory Planning & Optimization
Smart Software is a leading provider of demand planning, inventory optimization and supply chain analytics solutions headquartered in Belmont, Massachusetts, USA. Founded in 1981 Smart has helped thousands of customers plan for future demand utilizing industry-leading statistical analytics. Smart Inventory Planning & Optimization (IP&O) is the company’s next-generation suite of native web applications, helping inventory carrying organizations reduce inventory, improve service levels and streamline Sales, Inventory, and Operations Planning.
Smart IP&O, hosted on Amazon Web Services, is a Digital Supply Chain Platform driving three applications: demand planning, inventory optimization, and dashboard reporting. Smart IP&O functions as a transparent extension of our customers’ ERP systems of choice, receiving daily transaction data and returning forecasts and inventory policy values to drive replenishment and production planning.
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Qrvey
Qrvey pioneered multi-tenant self-service analytics for SaaS companies and now leads the evolution toward AI-driven, autonomous analytics. With over 20 years of experience, we provide industry-leading guidance and support, ensuring our clients achieve their analytics goals. Qrvey is the partner of choice for SaaS leaders bringing AI-driven insight to their customers.
About Qrvey Platform
Qrvey is the embedded analytics platform designed specifically for SaaS companies. Qrvey offers insight, agility and growth.
Insight for your customers
· True self-service with unlimited customization
· AI-driven insights
· No-code workflow automation
Agility for your product team
· End-to-end embedded analytics platform
· Native multi-tenant security
· Flexible multi-cloud deployments
Growth for your business
· Flat-rate pricing for scale
· Unmatched monetization opportunities
· Embedded services
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Pentaho
With an integrated product suite providing data integration, analytics, cataloging, optimization and quality, Pentaho+ enables seamless data management, driving innovation and informed decision-making. Pentaho+ has helped customers achieve a 3x increase in improved data trust, a 7x increase in impactful business results and most importantly, a 70% increase in productivity.
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