PayMaster HCM

PayMaster HCM

Paymaster Solutions
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About

Miter is a connected construction platform designed to streamline payroll, HR, expenses, and field operations for modern contractors. It offers a comprehensive suite of tools, including Human Capital Management (HCM), Field Operations, and Expense Management modules. The HCM module encompasses HRIS, payroll, recruiting, benefits, and learning, enabling contractors to prioritize their workforce over paperwork. Miter's payroll system automates compliance reporting, manages multi-state taxes, and tracks fully-burdened labor costs by job in real time. It also facilitates precision field reporting with features like time tracking, scheduling, production monitoring, and daily reports. Expense management is simplified through centralized handling of reimbursements, per diems, and corporate cards, all integrated with payroll and time tracking for seamless job costing.

About

PayMaster HCM looks at the uniqueness of each business and helps you customize the services that work with your current and future needs. Our single platform allows you to grow your business without having to change systems as you hit certain milestones. Whether you need Payroll, Time and Labor Management (TLM), Human Resources, Workers’ Compensation Pay As You Go, Onboarding, help with Recruitment or benefit assistance, PayMaster HCM is the solution for you.

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Construction companies in need of a tool to modernize their operations, manage payroll, and optimize their field activities

Audience

Companies that need a payroll, time clock, and HCM solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 2.0 / 5
ease 3.0 / 5
features 2.5 / 5
design 3.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros & Cons from Real Users

Pros

  • For the most part it works for in the field and in the office. Able to job cost and import to Sage 300.
  • Miter allows companies to draw virtual boundaries around jobsites, ensuring employees can only clock in once they physically arrive at the correct location. This helps prevent time theft, buddy punching, and inaccurate attendance logs.

Cons

  • They have made us delinquent and created penalties for tax jurisdictions.
  • Most critically, the reports rarely work as expected—they fail to load, don’t export correctly, or return inconsistent results. This isn’t just a one‑off glitch; other users also describe the system as buggy and unreliable in routine use, which mirrors our experience. When things break, getting help is extremely difficult. Miter no longer offers the responsive live chat we used to rely on; instead, we’re forced to open a ticket and wait days for a reply—unacceptable when payroll deadlines are on the line. In our case, the follow‑up almost always says, “We’ll have to escalate this to our engineers,” and then we sit in limbo without resolution. Public reviews likewise report poor responsiveness and ongoing issues that don’t get fixed promptly, reinforcing that our support experience isn’t isolated. Bottom line: Between reporting that doesn’t work as advertised, slow and largely unhelpful support, and persistent bugs that erode trust, Miter creates more work than it saves. Until the company stabilizes reporting and delivers truly responsive support, I can’t recommend it for teams that depend on accurate, timely payroll and audit‑ready reporting

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Miter
United States
www.miter.com

Company Information

Paymaster Solutions
Founded: 1995
United Kingdom
www.paymastersolutions.com

Alternatives

Alternatives

isolved

isolved

isolved HCM
Asure

Asure

Asure Software

Categories

Expense Report Supported
HCM Supported
Human Resources Supported
Payroll Supported
Time Tracking Supported

Categories

HCM Supported
Payroll Supported
Time Clock Supported

Payroll Features

401(k) Tracking Not Supported
Attendance Management Supported
Benefits Management Not Supported
Check Printing Not Supported
Compensation Management Not Supported
Deductions Management Not Supported
Direct Deposit Not Supported
Multi-Country Not Supported
Multi-State Not Supported
Reporting/Analytics Supported
Self Service Portal Not Supported
Tax Compliance Not Supported
Vacation / Leave Tracking Supported
W-2 and 1099 Preparation Not Supported
Wage Garnishment Not Supported

Integrations

Acumatica Cloud ERP Supported
AnyConnector Not Supported
BambooHR Supported
BuildOps Supported
HubWorks Retail Task Management System Not Supported
NetSuite Supported
Ordyx Not Supported
Premier Construction Software Supported
Procore Supported
QuickBooks Online Supported
Sage 100 Supported
ServiceTitan Supported
TimeHub Not Supported
Xero Supported
Zip Forecasting Not Supported

Integrations

Acumatica Cloud ERP Not Supported
AnyConnector Supported
BambooHR Not Supported
BuildOps Not Supported
HubWorks Retail Task Management System Supported
NetSuite Not Supported
Ordyx Supported
Premier Construction Software Not Supported
Procore Not Supported
QuickBooks Online Not Supported
Sage 100 Not Supported
ServiceTitan Not Supported
TimeHub Supported
Xero Not Supported
Zip Forecasting Supported
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