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Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Wireless operators

Audience

Customer Experience Managers, Call Center Managers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$5.00/month/user
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5
Read all reviews

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Mindglobal
Founded: 2000
United States
mindglobal.com/platform

Company Information

UJET
Founded: 2015
United States
ujet.cx/

Alternatives

Alternatives

vManager

vManager

vCom Solutions
Twilio Flex

Twilio Flex

Twilio
HoduCC

HoduCC

Hodusoft
WinBill

WinBill

TeleManagement Technologies
MobilityCentral

MobilityCentral

Visage Mobile

Categories

Categories

Telecom Expense Management Features

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

Wireless Expense Management Features

CRM
Custom Rate Plans
Discount Management
Metered Billing
Move / Add / Change Options
Procurement Management
Split Billing
Supports WiFi Hotspots
Usage Reporting

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Integrations

Blotout
Calabrio Quality Management
Chatdesk
Dialogflow
Google Cloud Contact Center AI
Meltano
Microsoft Dynamics 365
Replicant
Salesforce
Verint Monet WFO
Zendesk

Integrations

Blotout
Calabrio Quality Management
Chatdesk
Dialogflow
Google Cloud Contact Center AI
Meltano
Microsoft Dynamics 365
Replicant
Salesforce
Verint Monet WFO
Zendesk
Claim Mindglobal and update features and information
Claim Mindglobal and update features and information
Claim UJET and update features and information
Claim UJET and update features and information