Mindglobal Alternatives

DATABASICS is driven to meet the most demanding Time and Expense management challenges for mid- to large-size enterprises with distributed workforces around the world. By combining two world-class tracking systems in one, we address two critical business processes with absolute ease in one solution. Our system provides the utmost flexibility in configuration and reporting by seamlessly integrating with almost any program or software you’re already using, so a perfect fit comes standard for every customer. Plus, you can be up and running in about a month with a solution that is fully customized to your organization’s needs.

WinBill by TeleManagement Technologies is a premier telecom expense management software solution. Easily accessible and equipped with a centralized database of information, WinBill provides businesses with an accurate inventory of all vendors, inventory, expenses, and IT services. By leveraging WinBill, you can easily keep track of contracts, effortlessly manage IT budgets, and virtually eliminate late payment fees. Additionally, the solution's flexible reporting tools give users the resources they need to create and schedule reports or have them seamlessly access reporting information through the web to give you total control of your monthly telecom environment. WinBill reduces costs and increases our clients productivity, making you more competitive. Typical clients have $750K+ to $300M+ in annual telecom expense.

The foundation of the Sakon Platform for Telecom Expense Management, Enterprise Mobility, and SaaS Management is Sakon, the company’s breakthrough inventory engine. Most enterprise TEM efforts fall flat because they lack an accurate, exhaustive, living inventory of network and end-user inventory. Sakon solves that! Sakon Mobile integrates with all mobile data sources to orchestrate employee support, carrier management, and device lifecycle workflows. From sourcing to payment processing, Sakon's Technology Expense Management delivers results on a global scale while making Network Transformation a reality. Sakon’s Network Transformation solution offers a key set of inventory management, program order management, and ROI tracking capabilities which builds upon detailed site-based and cost-based inventory. You can now leverage and extend your ServiceNow platform with Sakon Mobile to provide a complete end-to-end mobility management solution.

You're focused on reducing wireless costs for your company, or your customers. Use Visage Mobile's state-of-the-art software, MobilityCentral, to affordably manage any wireless program. Need to have someone do the work for you? Visage Mobile does that too! Our audit, optimization, procurement, and fulfillment services deliver the results you're looking for at a low cost. What sets us apart is our software, the decades of wireless expertise which backs it up, and the services we deliver.

WidePoint Corporation (NYSE American, WYY) is an innovative technology Managed Solution Provider (MSP) dedicated to securing and protecting the mobile workforce and enterprise landscape. WidePoint is recognized for pioneering technology solutions that include Identity and Access Management (IAM), Mobility Managed Services (MMS), Telecom Management, Information Technology as a Service (ITaaS), Cloud Security, and Digital Billing & Analytics. Secure Identity & Access Management (IAM) Solutions that protect and secure your digital business. Secure MMS Solutions provides enhanced security and data protection, improving operational efficiency, and reducing costs. Interactive B2B & B2C billing solutions that enhance the customer experience, and reduce billing and customer costs. Analytic solutions to optimize infrastructure, performance, and costs. IT Authorities is a Managed Solution Provider (MSP), a Managed Security Service Provider (MSSP), etc.

Powered by artificial intelligence, Tangoe One is a comprehensive platform to simplify, manage, and optimize your IT spending across telecom, mobile, and cloud technologies. With overarching insight into your technology expenses alongside deep visibility into your service usage, Tangoe One allows you to cut costs, drive efficiencies, and achieve financial predictability. Streamline financial management leveraging the largest ecosystem of global carriers and a broad range of integrations working with your business systems. Monitor cost and usage spikes, make projections, and retrieve critical insight into trends helping to streamline spending and right-size programs with confidence. Deliver the right information to business line managers to better track overall spend, bringing greater transparency and visibility across the organization.

vManager by vCom Solutions is an award-winning telecom management software. A cloud-based platform, vManager enables organizations to leep track of their communications spend across all their inventory and carriers. It comes with interactive graphs and charts that display the company's monthly spend analysis and trends, including spend by type, by location, and by carrier. This helps businesses identify whether they are maximizing their communications investment or not, allowing them to make smarter decisions.

Kansoly is a source to pay telecom expense management management platform for business. Using Kansoly makes buying fast and delivers control for your mobile, fixed line, and data. Create a single file of telecom invoices received. Simplify your AP processes. Assign cost centre codes and distribute reports automatically. Creating cost control ownership. Uncover savings and reduce maverick use. Increase your telecom cost reduction. Test the whole market for your telecom requirements. Kansoly writes telecom RFPs, invites suppliers, and evaluates their pricing. Completing the tender process in the cloud while delivering you real savings. Invite telecomsuppliers and complete your analysis in the cloud. Message suppliers your decision and exchange contracts with winner.

Smart companies are restructuring their wireless invoice management processes to include mobile spend optimization tools like MobilSentry™. They understand the carrier pricing models make it challenging to effectively match unpredictable monthly usage against frequently changing carrier plans and features. They also appreciate that wireless carriers lack the motivation to help them spend the minimum on wireless services proactively. Because of inherent inefficiencies of in-house solutions, if you are not utilizing automation, it is not a question of if you are overpaying your carrier – it is a question of how much you are overpaying. MobilSentry™ uses time-tested wireless expense optimization along with the most current carrier offerings that systematically reviews all pool, rate plans, and features to ensure the lowest possible wireless invoice monthly:

Comview offers telecom expense management (TEM), call accounting and wireless mobility management (WMM) solutions to mid-sized businesses and enterprises across a wide range of industries. Comview's telecom expense management solution gives businesses total control to manage their costs effectively. It encompasses invoice management, wireless management, audit and optimization, procurement, and asset management.

Upland Cimpl is a cloud-based, multitenant telecom and IT expense management solution that enables organizations to better manage their Enterprise Digital Footprint™, which includes complex inventory, cost, and usage of IT, telecom, wireless, and cloud services. Cimpl's software-as-a-service platform brings together actionable data analytics and automates business processes to ensure optimal ROI on technology assets. By freeing resources through automation, and streamlining the management of both assets and spending, organizations and their employees can measure, manage, and align consumption at scale.

Valubill automates the technology-spend lifecycle, providing full transparency and complete control from procurement to payment to optimization. Our deep experience and relentless pursuit of innovation make it easy to manage resources, save money and streamline daily operations. Valubill allows you to fully oversee telecom inventory, contract, and costs, allowing for better planning and system optimization. Included are the tools for total telecommunications management; cost savings, recovery, and avoidance, inventory management, invoice/payment processing, wireless procurement, budget, and forecasting, etc.

With AVM you will gain greater control over your vendors, inventory, and costs. AVM will enable you to be more effective and use fewer resources. You will save time and money with more effective telecom expense management. Built with industry-standard enterprise technologies, AVM is scalable for the largest implementations. With an architecture designed for multiple currencies and languages, AVM is an ideal choice for the largest multinational companies with complex requirements and global operations. Most telecom management software is designed for a specific task such as wireless cost optimization or invoice processing. The AVM platform enables you to manage all telecom costs from the same application. Since 1995, Avema has been helping companies get the most out of their telecom budget by helping them manage carrier expenses. As the quantity and usage of wireless devices continue to explode, make sure that your company is on top of the usage trends and is able to manage the change.

Avoid unwanted increase in your capital budgets from skyrocketing costs of mobile devices to stretch dollar across every device. Save time on non-value add activities through turn-key solution and white glove automation of repair & buy-back fulfillment scenarios. Stretch the dollar and extend life of assets through Unduit efficient & timely repairs to slash TCO across your mobility portfolio. Enhance security by having end-to-end documented chain of custody to protect devices and sensitive corporate data. Avoid early termination fees by extending life of assets. Harmonize contract end dates to get more control over wireless lines renewal and carrier negotiations. Slash downtime across workforce and drastically improve device availability to drive productivity. Enable green initiatives in your enterprise and earn environmental credits.

Increase operational efficiency through our expense, payments, orders, and asset management solutions ManageRight and PayRight. Our expense management platform, ManageRight® can be used to manage your entire telecom infrastructure with all its diversity of assets and expense types. Technology advancements make your current infrastructure obsolete. We can help you re-negotiate your vendor contracts for a better price point, given the obsolescence. We can help you upgrade your infrastructure to achieve a leaner cost-of-ownership and better service performance for your end-users. Telecom and Utility services are priced in a market that changes rapidly. Our knowledge of market prices brings to savings for you. We can research the vendors and services for you as well as conduct a procurement process for you.

Leveraging Azure, Solve(X) employs advanced machine learning and AI to interpret your carrier contract to maximize your discount and avoid penalties. Through tailored APIs, it directly implements savings with your wireless carriers. In addition, OneSYNC seamlessly integrates with your MDM, help desk ticketing, asset management, carrier portal, HR, and ERP systems. This comprehensive integration automates further cost reductions, asset management, and data integrity maintenance.

Clearview by Valicom is a robust telecom expense management (TEM) software that helps businesses manage voice, wireless, and data environments. With Clearview, organizations can gain greater visibility into their telecom usage, reduce risk, and control costs. The platform is scalable, full-featured, integrates with Accounts Payable systems, and can be used as a standalone solution or paired with other professional telecom management services.

eXprts is a lot more than just an invoice processing and expense management system. We complement a core system based on a fully-automated invoice processing, validation and audit engine, with numerous integrated features that will provide your company with a full medicine chest for your company's wireless management headaches. eXprts includes a battle-tested Web 2.0 procurement portal, which integrates into your existing approval systems and business processes. When devices arrive on site, our arrival and inventory tracking tool provides the safeguards that ensure that your commitments to end-users are being met, you can even maintain your own device pools to cut procurement time to hours instead of days. Our comprehensive package of software and services for managing Market Data entitlements, inventory, and invoices provides a single provider solution for simplifying the dizzying complexity of procurement, management, and cost control in the area of market data.

Bruin helps you transition your telecom, data and wireless services when business needs change. Control your spend on telecommunications. Bruin provides detailed insight into phone, data and software expenditures across vendors. Save money by eliminating unneeded accounts and rightsizing your plans. Investigate any ledger entry. Unify your telecommunications device management from ordering to support. Bruin enables full vendor integration, ticketing and employee profiles. Add new locations with ease including bundling and one-step setup. Is your current expense management software underperforming? We hear this time and again. You've invested significantly in capturing your billing data, but things have changed. You're not seeing the right information. The savings are dwindling. Or it's simply too hard to use. The growing complexity in telecommunications continues to push businesses to evaluate TEM software as a way to control costs.

When it comes to IoT connectivity, you need stable, blazing-fast connections you can trust. MobileWare inspires forward-thinking customer connectivity with simple-to-deploy and easily managed mobile solutions. At MobileWare, we provide advanced end-to-end connectivity and IoT solutions for enterprises. We use industry-leading IoT connectivity technologies to support your business’ mobility, wireline, IoT, and security. Our unique MobileWare Single SIM™ simply and securely connects all endpoints between your customers around the world. When it comes to global IoT connectivity, you need a network that keeps your business connected in the wildest of weather or the most remote locations. And this is why MobileWare exists—to give your business a truly global IoT network connectivity that covers different parts of the earth. Bring your products and services to the market faster, using our secure, scalable mobile IoT connectivity.

Whether you need help with Telecom, Mobility, SaaS, or a combination of them, manage it all with our singular expense management platform. Visualize, simplify, and optimize your entire technology estate with a single technology expense management solution.

Tellennium is an enterprise expense management company – traditionally known as telecom expense management (TEM) - that provides companies with technology and expertise to efficiently manage recurring telecom, mobility, utility, and other technology expenses. The platform, Management of Things™, has been recognized by the AOTMP as the hottest new IT solution of 2021. Our SaaS solution – powered by our MoT technology platform – is designed to help modern-day enterprises manage their communications network services, assets and expenses. Our solution helps TEM teams gain full visibility and control over their network operations and spend. The technology drives automation workflows and facilitates the identification of billing errors and network optimization opportunities, both which drive expense management savings for the enterprise. Our MoT technology platform supports TEM needs and expands capabilities for the 21st Century into what we refer to as the Management of Things.

SpikeFli is a SaaS platform that supports Enterprise and Government in managing and reducing costs on Telecom, Cloud & other Information Technology products and services. We do this by centralizing all vendors raw billing data into one platform, then combine it with our clients own internal data. The data provided is then used to provide reports, graphs, charts, and location insight. Having this insight centralized and in easy to read/understand format drives cost reduction/control activities for IT, Finance and Procurement leaders. As well, helps create internal efficiencies for the multiple departments across the organization.

NuovoPay is a top-tier platform specializing in Device Financing Risk Management. It caters to financial institutions and telecom carriers and offers them an all-inclusive solution to manage the risks that come with providing financing for devices like smartphones and laptops. NuovoPay's advanced features, including delinquency and default management, automation, and integration with third-party credit risk assessment solutions, make it possible for its clients to protect financed devices in the case of EMI defaults. NuovoPay's state-of-the-art technologies and integration capabilities have made it a highly desirable solution in the industry. Its reputation as a leader in Device Financing Risk Management is reinforced by its proven track record of providing satisfactory results to its clients and its steadfast adherence to compliance and customer satisfaction.

Enterprises can optimize their costs, usage and administrative processes, as well as ensure high-quality services, by using Pro as an in-house optimization solution. Pro offers individual enterprises control, awareness and a balance between their technology investments and business demands. Digitally documenting an enterprise’s utilization of IT services also lays the foundation for a smoother process at accounts payable, where costs are booked correctly the first time. Service providers can offer ProOpti’s solution as part of their software delivery to customers. Pro is instrumental for service providers wishing to support their customers in handling technology costs and usage as a centrally-purchased or managed solution, and it can function as a service provider’s own platform for transparent reporting and insights. Service integrators can also maximize their profits by using Pro to make sure that they don’t over-deliver on unused services.

Help in creating policies, developing structural architecture, and defining and meeting your mobility goals. Procurement, provisioning, and deployment of new devices, and deployment of the MMS system to existing devices. Remove the costs and burden on your IT department: Our fully-staffed Help Desk is always open to assist your mobile device users. Empower management and executive decision-making with on-demand reports and in-depth analytics on device usage. Monitor corporate email traffic, device roaming information, compliance with corporate policies, and device provisioning and updating. Ensure lost or stolen devices can't access the network, retire old devices from the system, and ensure security with pre-recycle factory resets.

Avoid costly oversights, improve staff productivity, and increase process efficiency by ensuring telecom expense management best practices with eXsight. MTS' Technology Expense Management (TEM) eXsight offers businesses the ability to take control and get greater visibility of their voice, data, and wireless services usage, assets, and policies. eXsight covers procurement management, asset management, invoice management, and dispute management and recovery.

If you've started the search for Telecom Expense Management Software, and spoken to any providers, you've probably noticed one of the first questions they've asked is "What's your monthly fixed telecom spend?" or "How many mobile devices you have?". That's because most Telecom Expense Management software provider's serve a specific market segment, but Vocio is unique, we're both a TEM and Mobile Management provider, and we partner with the "Best of Breed" providers for each market segment. In fact, over the past ten years we've successfully implemented TEM and Mobile Management solutions for companies with as little as $10,000 in monthly spend, and a few mobile devices, to a Fortune 50 Enterprise with millions in spend, and over 5,000 mobile devices.

Get unparalleled visibility of your UC&C usage, call quality, user adoption, productivity and costs. At Avotus, we understand how crucial your UC&C platform is to build a high-performance work-from-anywhere culture. We also understand the limitations of the standard reporting packages of UC&C platforms like Microsoft Teams, Skype for Business, Cisco Unified Call Manager (CUCM), Cisco Jabber or Amazon Chime, and Connect. You need much more than their native reporting, archiving, and retrieval capabilities to drive UC&C best practices, create competitive advantage, and maximize business results. ReflectR delivers Intuitive Reporting, Real-time Monitoring, Trend Analytics, and Alerts to enable your business leaders and managers to see at a glance the usage trends of your UC&C platform and improve your employee’s productivity and engagement within the organization.

SaaS platform that’s easy to implement and roll out to end-users. Nothing is easier than getting started with Amtel. A few clicks and you are on your way. You could be missing our on huge savings if you’re not managing expenses! Completely integrated, increase your savings today! Amtel’s solution includes an integrated mobile and telecom asset management module that enables IT, administrators, to create and maintain a dynamic inventory in a centralized location across the enterprise. It is updated automatically with changes made via our eProcurement portal to keep it current and accurate. An accurate inventory compiled by a mobile asset management solution is essential for billing management, monitoring contract expirations, and elimination of unused telecom connections.

With over 75 billion connected devices by 2025 and a rapid trend toward remote work, companies are challenged with managing mobile assets, properly allocating expenses, and optimizing spend. Our platform makes it simple for you to understand your mobile environment and take meaningful actions to save your organization money. Seamless invoice processing and data loading is the foundation of brightfin’s expense management solution. We eliminate the burden of handling hundreds or thousands of monthly changes in charges and usage. brightfin transforms your mobile expense management with automated workflows using existing corporate rules. Gain visibility and actionable insights across your entire mobile ecosystem to make the right financial choices for your organization. Automated dashboard to identify unused services, overages, and plan fit problems with actionability to generate savings.

Smart decisions start with smart data. For 30 years, AMI Strategies’ suite of cutting-edge, AI-powered solutions has brought global expense and mobility analytics to life, drawing out color, nuance and actionable insights from what have traditionally been flat, unstructured data points. With smart data from AMI Strategies, companies finally see their global expense and technology landscape, including wireline, wireless, IoT, utilities, cloud and SaaS invoices, so they can make faster, smarter decisions that drive efficacy, savings and value. Streamlines, audits and optimizes your vendor expense and cloud data to uncover rich insights, identify anomalies and deliver up to 4x ROI. Manages your entire environment across expenses, procurement, fulfillment and break/fix and delivers savings through optimization.

Drive efficient wireless strategies for your business with SutiWEM. Robust, flexible, and scalable, this web-based wireless expense management software solution helps significantly reduce enterprise mobile costs with its powerful features that include plan management, rate plan optimization, reporting and analysis, device management, e-notifications, net wireless usage report, and more. With SutiWEM, users can achieve greater visibility and control over their wireless speed by proactively managing voice, data, and text usage.

T.One Wholesale Suite is a web-based platform whose modules enable encompassing management across all facets of wholesale carriers’ operations. The solution functions as a unified platform that brings cohesion and delivers exceptional results across NOC, technical, billing, routing, account management and top management teams, allowing them to focus on strategic business maneuvers and smart decisions.

Identify and address risks and challenges in your communications environment with TemNet by Network Control. TemNet is a technology expense management solution that covers the entire communications lifecycle, from contract evaluation and negotiation, to bill auditing and invoice management. TemNet's web based dashboard offers businesses insights into all areas of their telecom environment.

A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers. Boost engagement, collaboration and operational effectiveness for customer success. Design better experiences, activate agent potential and support new ways of working. Explore patterns and trends, extract meaningful insights and act with confidence. Reduce IT dependency and ensure ongoing success with a reliable and secure platform. Stay ahead of changing customer expectations with complete voice and digital channel support, intelligent routing and proactive self-service options. Delivering great customer experiences means empowering agents with a powerful combination of tools built to save time and optimize results. Gain complete visibility, capture insights, and act faster to optimize customer experiences. Customizable reports minimize the effort required to manage and monitor your contact center.

One of the most complicated parts of a telecom network is mobile and wireless management. With our experience and tools, you can now handle it with ease. Constantly changing plans, service offerings, and devices create an impossible-to-manage situation—that’s where we come in. Our Portal is a cloud-based telecom management system to view and track your mobile inventory all in one place. View your entire inventory of lines that are linked to your account. Maintain an accurate inventory with an automatic monthly secure transfer of your HR Data. Create tickets for upgrades, ordering new lines, transfers, cancellations, and suspensions. An actionable overview of savings, in-flight tickets, top data users and more. Track your wireless contracts and leverage our industry expertise to get the best renegotiation possible.

AbacusCloud is a carrier-class platform for VoIP, UC, call centers, voice recording, and SIP trunking for medium to large enterprises. AbacusCloud enables scalability, reliability, and geographic redundancy that grows with your business to the most demanding requirements. AbacusCloud partners with best-of-class service providers, data centers, Tier 1 carriers, session border controllers, and the highest-quality SIP endpoints. AbacusCloud supports a wide portfolio of desk phones, softphones, and mobile devices that deliver advanced voice, video, and wireless features anytime, anywhere, on any device. AbacusCloud makes VoIP migrations ultra simple while connecting multiple offices and mobile workers, seamlessly, globally, cost-effectively, and incrementally. AbacusGroup provides a rich set of omnichannel services and a common user experience across devices making it ideal for today’s cloud-first, mobile-first employees, wherever they work.

Our telecom expense management and connectivity solutions enable organizations to connect, manage and integrate any device and network on a single platform. It's labor-intensive and difficult to keep telecom expenses in check. We fix that with no out-of-pocket cost to your organization. Our managed mobility solutions create efficiencies, lower costs and free up internal personnel to focus on high-value projects. We aggregate MNOs and MVNOs to provide single and omni-carrier solutions that ensure resilience and maximum uptime. Advantix SmartSIM connects SIM-enabled hardware devices to multiple cellular networks via intelligent carrier switching. There is no need to choose a carrier or worry about wireless signal strength based on location. Our Telecom Lifecycle Management (TLM) platform integrates directly with carrier systems through their APIs.

Telecom Expense Management (TEM) - Telecommunications Expense Management - is the methodology that allows companies to achieve an improvement in Corporate Governance, by managing the costs of their telecommunications networks. The use of telecommunications resources in today's corporate world has been significantly increased. Consequently, their expenses came to have a much greater weight in the results of the company. Therefore, the need to carry out a more effective cost management and that bring effective results to organizations, became more relevant. That is the great proposal of TEM. The beginning of the TEM methodology dates back to the 1980s, and brought with it a series of tools and processes that allowed optimizing and controlling telecommunications resources more effectively and clearly, both for better decision-making and for optimization. With the increase in the demand for telephony in companies, there was a need for investments and innovations in processes and controls.

UJET is a cloud-native, mobile-focused customer support platform helping organizations make support an integral part of their business by engaging with customers across all endpoints and channels. We are transforming customer interactions through integrated channels and integrated communications, modernizing the customer experience. Our tools offer a multichannel solution for voice, web, text and mobile app support. Customer support must be seamless for the consumer, must empower agents with the best tools to solve problems and must enable brands to present the best support experience possible. Companies like Google Nest, Instacart, Postmates, and GBM trust UJET to power their customer support programs, enabling reliability, security and scaling across the globe.

CommView Plus® is @Comm’s latest generation Call Accounting and Reporting Solution! Built with the user in mind, our browser interface is simple to use and easy to navigate. CommView Plus is adaptable and performs in all verticals across all types and sizes of businesses, organizations and agencies. CommView Plus, just like its predecessors, works in harmony with any brand of PBX or VoIP solution providing CDR, including voice networks with multiple manufacturers and models. This server-based application solution functions either in a single-site environment or can be configured to support multiple locations and CDR sources while maintaining full functionality. CommView Plus delivers data and information seamlessly with near real-time speed! CommView Cloud® is the cloud-based deployment option of @Comm’s latest generation Call Accounting and Reporting Solution! Our latest cloud offering is quick to deploy with a simple, low-cost/low-risk subscription model.

Keep the carrier, Lose the headache. At LINQ, we understand that managing mobile devices and telecom services can be complex, costly, and time-consuming. That’s why we’ve reimagined mobile device management (MDM) to prioritize what truly matters to businesses—simplicity, cost efficiency, and exceptional service. Choosing LINQ means opting for a partner that understands the importance of both technology and service. Our approach is not just about managing devices—it’s about enhancing your operational efficiencies, reducing costs, and improving employee satisfaction through superior mobile device management. Guaranteed Savings, Cost-Effective without Compromise We’re so confident in our ability to reduce your mobile management costs that we offer guaranteed savings as part of our service promise. By optimizing your mobile fleets and reducing unnecessary expenditures, we ensure that LINQ not only meets but exceeds the value offered by traditional cost-per-line metrics.

Enable any business to launch branded mobile experiences. Resell mobile plans for connected devices & manage user subscriptions like an MVNO. Track wireless spending globally & deploy IoT/consumer eSIM mobile plans in one app. Level up your WEM (Wireless Expense Management) services with automation & AI. Save up to $500 annually per line with existing contracts. Procure new mobile plans from 15+ operators across the globe. Remotely manage lines with pre-built operator integrations. Seamlessly manage all your devices, services, and plans in a single place. Robust and flexible API-based solution to support your innovation. All the stuff you’d expect like great dashboards and reports, but way more to satisfy even the most demanding of cost-control and proactive budget management needs. Designed from the start to minimize manual handling, our TEM system automates the procure-to-pay journey and readily integrates into existing business systems.

TeleSource, its professionals and its Connect software is a complete and comprehensive Asset Management & Reporting Platform for Cloud Voice, VoIP, IoT, SDWAN, Wireline, Wireless, Mobility and Inventory Logistics. We deliver Asset Management for your organization by utilizing TeleSource Connect and an experienced Industry Team. We solve for bandwidth discovery, technology deployment, project management, single database asset capture through Connect, auditing, expense and billing management, as well as purchasing and consolidated billing; all supported by our 24 x 7 Technical Assistance Centers for mobility, wireline, 5G and IoT.

Deliver the best customer experiences, every time. Drive better engagement between your business and customers with Webex Contact Center, our flexible, innovative cloud contact center solution. A rich experience for your customers, a profitable experience for you. Data-driven artificial intelligence capabilities help your agents deliver the most personalized customer experiences, every time. Drive deeper customer engagement that improves sales conversions, revenue, retention, customer satisfaction scores, and first contact resolution. Integrated collaboration tools let agents work together to improve the customer experience and optimize the outcomes from every interaction. Intelligently distribute calls across agents in multiple or remote sites with routing based on skills, capacity, load balance and agent availability. Sophisticated distribution of call queues, including overflow queues based on skill set, group cascading, and more.

Make sure that your growing business does not leave your customers struggling to connect with you. A solution that can help you improve your customer experience by reaching them through inbound, outbound or a blended call set-up. An intelligent multi-platform interaction for your customers ensures that you are available on every platform that your customers prefer to engage with you on. Simply have your agents log in and work from anywhere through their smartphones by installing the Contaque app, available for both iOS & Android. A secure private communication platform that you can use to share ideas, messages, data, and knowledge in any media format that you prefer. To be an innovative organization that comprehends exhaustive business necessities and conveys best-in-class solutions to contact centers and enterprise clients globally. To offer holistic communication solutions and endeavor for 100% customer satisfaction by understanding the exact needs of the customer.

zLinq helps IT teams solve their three biggest communications challenges – wasted spend, wasted time, and strategic technology management. IT teams are under increasing pressure to balance communications innovation while mitigating security and compliance risks and supporting hybrid environments. Working as an extension of your team, we take on the administrative tasks associated with voice and data assets, MACDs, contracts, credits, and billing errors, all tracked in real time in our customer dashboard. Our advisory service engineers help you define your technology requirements, and manage the procurement, implementation, and ongoing optimization of your strategic voice and data initiatives. On average, zLinq customers recover 13% of their telecom spend within one year and realize a 171% return on investment throughout the lifetime of their contract.

Our comprehensive Contact Center Platform will double your CRM’s productivity and enhance your customer experience. Double your productivity by allowing teams to handle twice as many calls while automatically logging call activity. Access crucial data on what your customers are saying during calls including feedback on your product, as well as mentions of competitors, so you can implement changes to make improvements across the board. From virtual agents to routing, analytics to speech recognition and synthesis, our AI makes your workflows smarter and easier. Get the integrations, conversation tools, and insights your Contact Centers need to enhance your customer experience. Samespace Contact Center manages and improves your agents’ conversations with prospects and customers. From phone calls to chatbots to social media posts and beyond, you get more efficient, effective engagement every time.

We offer a complete end-to-end process on Telecom Expense Management from receiving Client telecoms invoices to the preparation of Journals with prescribed cost center allocation for the direct journal import into our Clients accounting software. Client telecoms-related invoices are received directly by Temis in paper, electronic or a combination of formats. This alleviates Client administration and processing burden freeing up key staff for other responsibilities. Billing data is then inputted by the team at Temis into our proprietary software. Our database is updated with starter and leaver details which are generally exported from our Client’s HR system. This helps us to identify new employees as well as the ones who have left the company. This reduces Client administration time and improves the accuracy of our reporting, facilitating a more accurate decision-making process.