Audience
IT teams at companies with 100+ employees, and their IT providers.
About Neura Wireless
Neura Wireless is a web-based wireless operations platform for businesses and IT service providers. It centralizes company lines, devices, carrier requests, approvals, bills and account records in one portal. Workflows support phone requests, new lines, upgrades, number transfers, carrier changes, renewals and employee departures, with request status tracked through carrier confirmation. The inventory uses carrier data and links lines to users, offices and departments. Billing tools flag charges outside a plan, monitor promised credits, identify unused lines, and support disputes and departmental cost allocation. Approval rules and device or plan policies route requests for review. The platform works with AT&T, T-Mobile and Verizon and alongside customers’ existing mobile device management systems. Customers can run the platform themselves or choose managed mobility services for carrier work and optional tier-one help desk support.