Mindcat Inbox

Mindcat Inbox

Mindcat Technology Consultants FZE
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About

Mindcat Inbox is a WhatsApp CRM and shared inbox for real estate brokerages and sales teams in Dubai and Riyadh. Leads from WhatsApp, Bayut, Property Finder, Instagram and your website chat land in one inbox on the company number, each assigned to an agent, so the client stays with the brokerage when an agent leaves. Agents see the lead's file beside the chat and use the same inbox on their phones. Managers send WhatsApp broadcasts with approved templates and see reports per agent, desk and number. Fields for the Trakheesi permit, Madmoun QR or REGA ad licence can be added to every lead during setup. WhatsApp runs through Meta's WhatsApp Business API on your own number. Hosted in the UAE or Saudi Arabia and run by Mindcat. Priced per agent per month in AED or SAR; up to 5 agents can start on a fixed quick-start package.

About

Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging. We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace. Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities. • Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. • Improved customer experiences with Respond AI-powered conversations. • Handling Inbound Conversations with multiple users from sales, support & other teams. • Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Real estate brokerages in Dubai and Riyadh

Audience

Companies that need a powerful business messaging platform to connect with customers

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

AED 89/agent/month (~USD 24)
You pay per agent per month. An agent is anyone who replies to customers in that month. The price per agent drops as your team grows: each band’s price applies only to the agents inside that band. One owner or admin login that only reads reports is free.

Band: AED | SAR | USD per month
1 to 5: 89 | 89 | 24
6 to 20: 59 | 59 | 16
21 to 50: 45 | 45 | 12
51 and up: 35 | 35 | 9.50
Worked example. A brokerage with 12 agents pays 5 × 89 + 7 × 59 = AED 858 a month (SAR 858, about USD 234). With 5 agents it is AED 445. With 20 it is AED 1,330. With 50 it is AED 2,680.

How you run it changes the multiplier.

Shared, hosted by us in the UAE: The agent price above | 3 agents (AED/SAR 267)
Your own copy, hosted by us in the UAE or Saudi Arabia: Agent price × 2 | AED/SAR 4,649 (USD 1,266)
In your own cloud or servers, run by us: Agent price × 2, and you pay your cloud bill directly | AED/SAR 4,949 (USD 1,348)
Two ways to start. Up to 5 agents on the shared plan, we set you up on a fixed quick-start package, with no scoping call. From 6 agents, and at any size on your own copy or your own cloud, we set it up with you.

Quick start (we set it up): The shared plan, 1 to 5 agents | AED/SAR 2,500 (USD 680.74), fixed | Your logo on the website chat, one WhatsApp number connected once Meta has verified it, our real estate template (permit, QR, REGA licence and cash flag fields, labels, saved replies in Arabic and English), your contacts imported from our CSV template, recorded training and guides in Arabic and English, and ticket support. No call and no on-site morning. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours.
Managed: The shared plan from 6 agents, and every size on your own copy or your own cloud | Up to 5 agents: AED/SAR 4,900 (USD 1,334). 6 to 20: AED/SAR 9,900 (USD 2,696). 21 to 50: AED/SAR 19,900 (USD 5,419). Above 50: from AED/SAR 39,900, scoped in writing. | A morning with your sales manager, then setup to a written plan: your WhatsApp number on Meta’s WhatsApp Business API, website chat, your lead fields (permit, QR, REGA licence, cash flag), labels, saved replies in Arabic and English, Slack alerts and training. From 6 agents it also covers teams by desk, automatic assignment and Salesforce lead sync; for 1 to 5 agents, Salesforce lead sync is AED/SAR 3,900 (USD 1,062).
Billed at cost, outside the agent price. Meta’s WhatsApp message fees, SMS and any AI use. Meta bills your own WhatsApp Business account directly, so you see that bill. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Free Version Not Supported
Free Trial Not Supported

Pricing

$99 per month
Team plan - $99/month
Business plan - $299/month
Enterprise plan - Custom/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Mindcat Technology Consultants FZE
Founded: 2022
F-15, Warba Center, Deira, Dubai, United Arab Emirates
mindcat.ai/apps/inbox

Company Information

respond.io
Founded: 2017
Malaysia
respond.io

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Categories

Real Estate Supported
Real Estate CRM Supported

Categories

Real Estate CRM Features

Campaign Management Not Supported
Client / Property Matching Not Supported
Contact Management Supported
Dashboard Supported
Email Marketing Not Supported
Interaction Tracking Not Supported
Lead Management Supported
Property Alerts Not Supported
Referral Tracking Not Supported
Segmentation Not Supported

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Supported
Interactive Content Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Not Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported

Integrations

Salesforce Supported
WhatsApp Supported
Axis LMS Not Supported
Dialogflow Not Supported
Gmail Not Supported
HubSpot Customer Platform Not Supported
Kik Not Supported
LINE Not Supported
Mindcat Desk Supported
Shopify Not Supported
Shortlists Not Supported
Slack Supported
Squarespace Not Supported
Stackreaction Not Supported
Viber Not Supported
Vonage Communications APIs (Nexmo) Not Supported
WeChat Not Supported
WordPress Not Supported
X (Twitter) Not Supported
Zendesk Not Supported

Integrations

Salesforce Supported
WhatsApp Supported
Axis LMS Supported
Dialogflow Supported
Gmail Supported
HubSpot Customer Platform Supported
Kik Supported
LINE Supported
Mindcat Desk Not Supported
Shopify Supported
Shortlists Supported
Slack Not Supported
Squarespace Supported
Stackreaction Supported
Viber Supported
Vonage Communications APIs (Nexmo) Supported
WeChat Supported
WordPress Supported
X (Twitter) Supported
Zendesk Supported
Claim Mindcat Inbox and update features and information
Claim Mindcat Inbox and update features and information
Claim respond.io and update features and information
Claim respond.io and update features and information