Mindcat Inbox vs. Ominiflow Comparison


Mindcat Inbox Mindcat Technology Consultants FZE	Ominiflow	+	+
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About Mindcat Inbox is a WhatsApp CRM and shared inbox for real estate brokerages and sales teams in Dubai and Riyadh. Leads from WhatsApp, Bayut, Property Finder, Instagram and your website chat land in one inbox on the company number, each assigned to an agent, so the client stays with the brokerage when an agent leaves. Agents see the lead's file beside the chat and use the same inbox on their phones. Managers send WhatsApp broadcasts with approved templates and see reports per agent, desk and number. Fields for the Trakheesi permit, Madmoun QR or REGA ad licence can be added to every lead during setup. WhatsApp runs through Meta's WhatsApp Business API on your own number. Hosted in the UAE or Saudi Arabia and run by Mindcat. Priced per agent per month in AED or SAR; up to 5 agents can start on a fixed quick-start package.	About Ominiflow gives growing teams everything they need to run marketing, sales, and customer support from one WhatsApp number: a drag-and-drop chatbot builder for answering FAQs and qualifying leads, a shared team inbox so multiple agents can handle conversations without stepping on each other, and a built-in CRM that turns chats and ad clicks into tracked leads instead of scattered messages. For e-commerce and D2C brands, customers can browse a full product catalog and pay directly inside WhatsApp — no app switching, no separate checkout link. Real estate teams use it to automate site-visit bookings straight from a lead's first message. Clinics, schools, and service businesses use it to stop losing customer replies in a single overworked phone. Ominiflow connects natively with the tools businesses already run on — Shopify, WooCommerce, Zoho, HubSpot, Salesforce, Razorpay, and 60+ others — so WhatsApp becomes another connected channel, not a disconnected side tool.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Real estate brokerages in Dubai and Riyadh	Audience Ecommerce, Real Estate, Healthcare, Hospitality, Automobile, Education
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing AED 89/agent/month (~USD 24) You pay per agent per month. An agent is anyone who replies to customers in that month. The price per agent drops as your team grows: each band’s price applies only to the agents inside that band. One owner or admin login that only reads reports is free. Band: AED \| SAR \| USD per month 1 to 5: 89 \| 89 \| 24 6 to 20: 59 \| 59 \| 16 21 to 50: 45 \| 45 \| 12 51 and up: 35 \| 35 \| 9.50 Worked example. A brokerage with 12 agents pays 5 × 89 + 7 × 59 = AED 858 a month (SAR 858, about USD 234). With 5 agents it is AED 445. With 20 it is AED 1,330. With 50 it is AED 2,680. How you run it changes the multiplier. Shared, hosted by us in the UAE: The agent price above \| 3 agents (AED/SAR 267) Your own copy, hosted by us in the UAE or Saudi Arabia: Agent price × 2 \| AED/SAR 4,649 (USD 1,266) In your own cloud or servers, run by us: Agent price × 2, and you pay your cloud bill directly \| AED/SAR 4,949 (USD 1,348) Two ways to start. Up to 5 agents on the shared plan, we set you up on a fixed quick-start package, with no scoping call. From 6 agents, and at any size on your own copy or your own cloud, we set it up with you. Quick start (we set it up): The shared plan, 1 to 5 agents \| AED/SAR 2,500 (USD 680.74), fixed \| Your logo on the website chat, one WhatsApp number connected once Meta has verified it, our real estate template (permit, QR, REGA licence and cash flag fields, labels, saved replies in Arabic and English), your contacts imported from our CSV template, recorded training and guides in Arabic and English, and ticket support. No call and no on-site morning. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours. Managed: The shared plan from 6 agents, and every size on your own copy or your own cloud \| Up to 5 agents: AED/SAR 4,900 (USD 1,334). 6 to 20: AED/SAR 9,900 (USD 2,696). 21 to 50: AED/SAR 19,900 (USD 5,419). Above 50: from AED/SAR 39,900, scoped in writing. \| A morning with your sales manager, then setup to a written plan: your WhatsApp number on Meta’s WhatsApp Business API, website chat, your lead fields (permit, QR, REGA licence, cash flag), labels, saved replies in Arabic and English, Slack alerts and training. From 6 agents it also covers teams by desk, automatic assignment and Salesforce lead sync; for 1 to 5 agents, Salesforce lead sync is AED/SAR 3,900 (USD 1,062). Billed at cost, outside the agent price. Meta’s WhatsApp message fees, SMS and any AI use. Meta bills your own WhatsApp Business account directly, so you see that bill. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT. Free Version Not Supported Free Trial Not Supported	Pricing Annual plans Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros OminiFlow provides a simple way to manage business communication and automate repetitive workflows. The interface is easy to understand, and having different processes connected in one platform can save a lot of manual effort. Cons Some advanced features and integrations could be expanded further, especially for more complex business requirements.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Mindcat Technology Consultants FZE Founded: 2022 F-15, Warba Center, Deira, Dubai, United Arab Emirates mindcat.ai/apps/inbox	Company Information Ominiflow Founded: 2024 India ominiflow.com
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Categories Real Estate Supported Real Estate CRM Supported	Categories WhatsApp Marketing Supported
Show More Features Real Estate CRM Features Campaign Management Not Supported Client / Property Matching Not Supported Contact Management Supported Dashboard Supported Email Marketing Not Supported Interaction Tracking Not Supported Lead Management Supported Property Alerts Not Supported Referral Tracking Not Supported Segmentation Not Supported	Show More Features WhatsApp Marketing Features Alerts Supported API Supported Autoresponder Not Supported Bulk Messaging Supported Campaign Management Supported Contact Management Not Supported Multi-Language Support Not Supported Reporting / Analytics Supported
Integrations Salesforce Supported WhatsApp Supported HubSpot CRM Not Supported Mindcat Desk Supported Razorpay Not Supported Shopify Not Supported Slack Supported WooCommerce Not Supported Zoho CRM Not Supported View All 4 Integrations	Integrations Salesforce Supported WhatsApp Supported HubSpot CRM Supported Mindcat Desk Not Supported Razorpay Supported Shopify Supported Slack Not Supported WooCommerce Supported Zoho CRM Supported View All 7 Integrations
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