Microsoft Copilot StudioMicrosoft
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Webex AI AgentWebex
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Related Products
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About
Microsoft Copilot Studio is a comprehensive platform that enables users to create and manage AI-driven agents tailored to specific business needs. Utilizing low-code and generative AI capabilities, it allows for the design of agents that can access internal knowledge bases, execute actions through a wide array of data connectors, and operate autonomously to enhance productivity. These agents can be seamlessly deployed across various channels, including Microsoft 365 applications, internal websites, and mobile apps, ensuring integration into existing workflows. Copilot Studio also offers robust governance features, providing IT departments with centralized control over usage, analytics, and security policies.
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About
Webex AI Agent delivers dynamic, human-like interactions through conversational intelligence across voice and digital channels, providing proactive self-service for customers. It understands individual needs, remembers user history, and adapts to preferences in real time, ensuring personalized experiences. It allows for easy design and deployment of AI agents, offering options to build autonomous agents for natural conversations or scripted agents with specific, pre-configured answers. These agents can handle complex inquiries by integrating with back-office systems to fully resolve customer issues. They are deployable across various channels, including voice, SMS, email, live chat, Facebook Messenger, Apple Messages for Business, and WhatsApp, providing 24/7 support. Seamless handoff to human agents is facilitated when necessary, with full context transfer to ensure continuity. The AI Agent supports over 10 languages, overcoming language barriers and scaling customer interaction.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses, developers, and IT professionals seeking to create, deploy, and manage AI-driven agents tailored to streamline workflows and enhance productivity across various platforms
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Audience
Customer service managers wanting a tool to enhance support operations with AI-driven, personalized self-service solutions across multiple communication channels
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$200 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationMicrosoft
Founded: 1975
United States
www.microsoft.com/en-us/microsoft-copilot/microsoft-copilot-studio
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Company InformationWebex
Founded: 1995
United States
www.webex.ai/ai-agent.html
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
AgentC
Azure AI Bot Service
Azure AI Foundry
Azure AI Search
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Facebook Messenger
GPT-5
Microsoft 365 Copilot
Microsoft 365 Copilot Analyst
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Integrations
AgentC
Azure AI Bot Service
Azure AI Foundry
Azure AI Search
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Facebook Messenger
GPT-5
Microsoft 365 Copilot
Microsoft 365 Copilot Analyst
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