Microcall

Microcall

Micro-Tel
eXsight

eXsight

MTS IntegraTRAK
+
+

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About

Microcall integrates with any kind and any number of Voice or Hosted platforms / Session Border Controllers (SBC) / CUBE’s / Gateway, analyzes this data in real-time and immediately provides interactive, meaningful dashboards to managers at all levels. Microcall dashboards give managers the information needed to make fast, informed business decisions. Automate Microcall integration with Active Directory, PeopleSoft, Workday, Banner, Avaya Site Admin., HR systems, and more, so Reports also contain Employee Names, Locations, Departments, Cost Centers, Sessions, Devices, MAC Addresses, Shared-Line Assignments, etc. Combining voice data with additional detailed information enhances the level of reporting. Microcall comprehensive features and system automation makes reporting so simple that every manager (Telecom Infrastructure, Network Administrator, Security, Finance, Sales, HR & Customer Service) benefits from Microcall.

About

Avoid costly oversights, improve staff productivity, and increase process efficiency by ensuring telecom expense management best practices with eXsight. MTS' Technology Expense Management (TEM) eXsight offers businesses the ability to take control and get greater visibility of their voice, data, and wireless services usage, assets, and policies. eXsight covers procurement management, asset management, invoice management, and dispute management and recovery.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies seeking a solution offering fast & easy cradle-to-grave searches for phone numbers

Audience

Enterprises, companies and nonprofits of any size and across all industry verticals

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Micro-Tel
Founded: 1979
www.microcall.com

Company Information

MTS IntegraTRAK
Founded: 1983
United States
mtsint.com/call-accounting/

Alternatives

Alternatives

VXTracker

VXTracker

Connections
Shadow CMS

Shadow CMS

Resource Software International
Call Record Analyzer

Call Record Analyzer

Intelligent Visibility

Categories

Call Accounting Supported

Categories

Call Accounting Features

By-Extension Reporting Not Supported
Call Duration Not Supported
Call Monitoring Not Supported
Call Volume Not Supported
Caller Identification Not Supported
Inbound Reporting Not Supported
Outbound Reporting Not Supported
Unattended Call Management Not Supported
Who Answered Log Not Supported

Call Accounting Features

By-Extension Reporting Supported
Call Duration Supported
Call Monitoring Supported
Call Volume Supported
Caller Identification Supported
Inbound Reporting Supported
Outbound Reporting Supported
Unattended Call Management Supported
Who Answered Log Supported

Telecom Expense Management Features

Billing for Data Supported
Billing for Voice Supported
Call Monitoring Supported
Chargeback Tracking Supported
Contract Negotiation Supported
Fixed Line Compatibility Supported
Internal Cost Allocation Supported
Mobile Line Compatibility Supported
Usage Reporting Supported

Wireless Expense Management Features

CRM Supported
Custom Rate Plans Supported
Discount Management Supported
Metered Billing Supported
Move / Add / Change Options Supported
Procurement Management Supported
Split Billing Supported
Supports WiFi Hotspots Supported
Usage Reporting Supported

Integrations

No info available.

Integrations

No info available.
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