MicrocallMicro-Tel
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TalQQBurst
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Related Products
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About
Microcall integrates with any kind and any number of Voice or Hosted platforms / Session Border Controllers (SBC) / CUBE’s / Gateway, analyzes this data in real-time and immediately provides interactive, meaningful dashboards to managers at all levels. Microcall dashboards give managers the information needed to make fast, informed business decisions. Automate Microcall integration with Active Directory, PeopleSoft, Workday, Banner, Avaya Site Admin., HR systems, and more, so Reports also contain Employee Names, Locations, Departments, Cost Centers, Sessions, Devices, MAC Addresses, Shared-Line Assignments, etc. Combining voice data with additional detailed information enhances the level of reporting. Microcall comprehensive features and system automation makes reporting so simple that every manager (Telecom Infrastructure, Network Administrator, Security, Finance, Sales, HR & Customer Service) benefits from Microcall.
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About
TalQ is a cloud-based call accounting solution with an automated voicemail function designed for the hospitality industry. It enables hotels to track and bill customer calls and room requests accurately, ensuring precise billing and improved operational efficiency. The system offers role-based access control to maintain data security, allowing administrators to manage user permissions effectively. With integrated deployment monitoring, TalQ centralizes data from properties worldwide on a unified platform, providing actionable insights through an intuitive dashboard. The automated voicemail feature facilitates quick responses to customer requests, enhancing guest satisfaction. Additionally, TalQ supports services like mini bar management, wake-up alarms, room service, and voice mailboxes, contributing to a comprehensive guest experience. The solution is compatible with both on-premises systems and cloud PBX systems, offering flexibility in deployment.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies seeking a solution offering fast & easy cradle-to-grave searches for phone numbers
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Audience
Hotel managers looking for a solution to streamline their telecommunication services and enhance their operational efficiency
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationMicro-Tel
Founded: 1979
www.microcall.com
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Company InformationQBurst
Founded: 2004
United States
www.qburst.com/en-us/products/talq/
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Categories |
Categories |
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Call Accounting Features
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
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Integrations
No info available.
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Integrations
No info available.
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