FCS Voice

TalQ is a cloud-based call accounting solution with an automated voicemail function designed for the hospitality industry. It enables hotels to track and bill customer calls and room requests accurately, ensuring precise billing and improved operational efficiency. The system offers role-based access control to maintain data security, allowing administrators to manage user permissions effectively. With integrated deployment monitoring, TalQ centralizes data from properties worldwide on a unified platform, providing actionable insights through an intuitive dashboard. The automated voicemail feature facilitates quick responses to customer requests, enhancing guest satisfaction. Additionally, TalQ supports services like mini bar management, wake-up alarms, room service, and voice mailboxes, contributing to a comprehensive guest experience. The solution is compatible with both on-premises systems and cloud PBX systems, offering flexibility in deployment.

Get your hotel's guest experience to the next level. Handle your bookings from an intuitive drag and drop calendar. One-click guest check-in/check out. Add notes and preferences to bookings with the integrated voice-to-text function. Effortless payments. Multiple payment methods and currencies. One-click reservation and rate updates. No more overbookings. No surprises. Fast access check-in and check-out buttons to speed up operations. Stop switching between tabs. All relevant information at a glance. A check-in wizard ensures all important details are captured . Zero complications. Easy to alter invoice recipient, split invoices and post charges with one click. Easy room plan management. Group reservations are no longer a hassle. Over 60 different reports and multiple different ways to analyze your data. Fully customizable, we adapt to your needs. Revenue reports, future calculations, group discounts, top bookers, in-house guests, rooms, arrivals, departures, capacity.