Microcall

Microcall

Micro-Tel
+
+

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About

Microcall integrates with any kind and any number of Voice or Hosted platforms / Session Border Controllers (SBC) / CUBE’s / Gateway, analyzes this data in real-time and immediately provides interactive, meaningful dashboards to managers at all levels. Microcall dashboards give managers the information needed to make fast, informed business decisions. Automate Microcall integration with Active Directory, PeopleSoft, Workday, Banner, Avaya Site Admin., HR systems, and more, so Reports also contain Employee Names, Locations, Departments, Cost Centers, Sessions, Devices, MAC Addresses, Shared-Line Assignments, etc. Combining voice data with additional detailed information enhances the level of reporting. Microcall comprehensive features and system automation makes reporting so simple that every manager (Telecom Infrastructure, Network Administrator, Security, Finance, Sales, HR & Customer Service) benefits from Microcall.

About

Department managers often don’t have the call insights they need to make smart decisions. This data is either impossible to recover, is too tedious to collect, or is only available historically. You might be experiencing all of these issues. With PBXDom, you can finally start reporting on phone calls and phone system usage, and get what you need in seconds. It’s easy to install and the dashboards are customizable to the insights you want most. Discover opportunities to reduce or maximize resources, learn who your top performers are, and more. Get notified when anyone from your organization makes a call to 911 so you can mobilize resources. Learn about your estimated bill before your bill actually arrives and take action before it’s too late.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies seeking a solution offering fast & easy cradle-to-grave searches for phone numbers

Audience

Companies that need a call accounting solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$39 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Micro-Tel
Founded: 1979
www.microcall.com

Company Information

PBXDom
Founded: 2013
United States
www.pbxdom.com

Alternatives

Alternatives

Calltrak

Calltrak

Theodore Software Consultants
VXTracker

VXTracker

Connections
Teltrac

Teltrac

Interpacific Data Management
Call Record Analyzer

Call Record Analyzer

Intelligent Visibility
Shadow CMS

Shadow CMS

Resource Software International
Call Record Analyzer

Call Record Analyzer

Intelligent Visibility
BillingFinity

BillingFinity

Tele-Finity

Categories

Categories

Call Accounting Features

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Call Accounting Features

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Integrations

3CX
Agile CRM
Asterisk
Avaya Aura
Avaya Experience Platform
Basecamp
Capsule
Dropbox
FreePBX
FullContact
Google Calendar
Google Drive
Google Tasks
HubSpot CRM
Jira
OnePageCRM
Slack
Sugar Sell
Vtiger CRM
Zoho CRM

Integrations

3CX
Agile CRM
Asterisk
Avaya Aura
Avaya Experience Platform
Basecamp
Capsule
Dropbox
FreePBX
FullContact
Google Calendar
Google Drive
Google Tasks
HubSpot CRM
Jira
OnePageCRM
Slack
Sugar Sell
Vtiger CRM
Zoho CRM
Claim Microcall and update features and information
Claim Microcall and update features and information
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Claim PBXDom and update features and information