Microcall

Microcall

Micro-Tel
+
+

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About

Microcall integrates with any kind and any number of Voice or Hosted platforms / Session Border Controllers (SBC) / CUBE’s / Gateway, analyzes this data in real-time and immediately provides interactive, meaningful dashboards to managers at all levels. Microcall dashboards give managers the information needed to make fast, informed business decisions. Automate Microcall integration with Active Directory, PeopleSoft, Workday, Banner, Avaya Site Admin., HR systems, and more, so Reports also contain Employee Names, Locations, Departments, Cost Centers, Sessions, Devices, MAC Addresses, Shared-Line Assignments, etc. Combining voice data with additional detailed information enhances the level of reporting. Microcall comprehensive features and system automation makes reporting so simple that every manager (Telecom Infrastructure, Network Administrator, Security, Finance, Sales, HR & Customer Service) benefits from Microcall.

About

Department managers often don’t have the call insights they need to make smart decisions. This data is either impossible to recover, is too tedious to collect, or is only available historically. You might be experiencing all of these issues. With PBXDom, you can finally start reporting on phone calls and phone system usage, and get what you need in seconds. It’s easy to install and the dashboards are customizable to the insights you want most. Discover opportunities to reduce or maximize resources, learn who your top performers are, and more. Get notified when anyone from your organization makes a call to 911 so you can mobilize resources. Learn about your estimated bill before your bill actually arrives and take action before it’s too late.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies seeking a solution offering fast & easy cradle-to-grave searches for phone numbers

Audience

Companies that need a call accounting solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$39 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Micro-Tel
Founded: 1979
www.microcall.com

Company Information

PBXDom
Founded: 2013
United States
www.pbxdom.com

Alternatives

Alternatives

Calltrak

Calltrak

Theodore Software Consultants
VXTracker

VXTracker

Connections
Teltrac

Teltrac

Interpacific Data Management
Shadow CMS

Shadow CMS

Resource Software International
Call Record Analyzer

Call Record Analyzer

Intelligent Visibility
Call Record Analyzer

Call Record Analyzer

Intelligent Visibility
BillingFinity

BillingFinity

Tele-Finity

Categories

Call Accounting Supported

Categories

Call Accounting Supported

Call Accounting Features

By-Extension Reporting Not Supported
Call Duration Not Supported
Call Monitoring Not Supported
Call Volume Not Supported
Caller Identification Not Supported
Inbound Reporting Not Supported
Outbound Reporting Not Supported
Unattended Call Management Not Supported
Who Answered Log Not Supported

Call Accounting Features

By-Extension Reporting Supported
Call Duration Supported
Call Monitoring Supported
Call Volume Supported
Caller Identification Supported
Inbound Reporting Supported
Outbound Reporting Supported
Unattended Call Management Supported
Who Answered Log Supported

Integrations

ActiveCampaign Not Supported
Amazon S3 Not Supported
Asana Not Supported
Asterisk Not Supported
Basecamp Not Supported
Capsule Not Supported
Dropbox Not Supported
FreePBX Not Supported
FullContact Not Supported
Gmail Not Supported
Google Calendar Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Kayako Not Supported
MiContact Center Business Not Supported
Microsoft Dynamics 365 Not Supported
Salesforce Not Supported
Smartsheet Not Supported
Vtiger CRM Not Supported
Zoho CRM Not Supported

Integrations

ActiveCampaign Supported
Amazon S3 Supported
Asana Supported
Asterisk Supported
Basecamp Supported
Capsule Supported
Dropbox Supported
FreePBX Supported
FullContact Supported
Gmail Supported
Google Calendar Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Kayako Supported
MiContact Center Business Supported
Microsoft Dynamics 365 Supported
Salesforce Supported
Smartsheet Supported
Vtiger CRM Supported
Zoho CRM Supported
Claim Microcall and update features and information
Claim Microcall and update features and information
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