MethodiCall

MethodiCall

Smart Thought Technologies
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About

Many Carriers offer self-service capabilities that simply offload work onto you. We know you are busy. Let us help. Combine our powerful Enterprise Hardened Expense Management software, MethodiCall, with our extensive domain expertise to deliver targeted results fast. Unlike many companies that claim to offer full self-service capabilities, they are simply offloading work to you! We know you are busy and have fewer resources to get things done. This is why our managed service is so powerful and easy. Retrieving invoices and electronic billing feeds into our flagship platform MethodiCall. Combining your corporate directory that defines Divisions, Departments, GL numbers. Automated Enterprise-wide report distribution. Your carrier bills are long, complicated & error-prone. Turn them into meaningful management information and reduce administrative effort. Serious-time savings by streamlining internal business processes.

About

At Soft-ex, we assist Digital Service Providers (DSPs) to enhance customer experience and reduce billing and customer care costs with our B2B & B2C interactive billing communications solutions. For UC providers and their enterprise clients, we deliver innovative UC analytics solutions to optimize infrastructure, performance, and costs for collaboration. Our solutions deliver tangible results by consolidating and leveraging existing billing (CSG, Amdocs, Netcracker, etc.) and UC platforms (Microsoft Teams, Cisco HCS/WebexCalling, Zoom, Mitel, Avaya, etc.). As an approved technical partner with UC market leaders, we also bring differentiated value-add to SBC’s resellers in response to established demand from enterprise clients. Whether you are implementing new systems or replacing them, we seamlessly integrate with everything to deliver that all-important touchpoint of billing communication to your customers and collaboration analytics.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies seeking a information management solution to reduce administrative effort

Audience

Digital service providers searching for a solution to leverage and consolidate data from BSS systems to generate personalized bills

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Smart Thought Technologies
Founded: 2003
Canada
www.smartthought.ca

Company Information

Soft-ex
Founded: 1989
Ireland
www.soft-ex.net/solution

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Categories

Categories

Telecom Expense Management Features

Billing for Data Supported
Billing for Voice Supported
Call Monitoring Supported
Chargeback Tracking Supported
Contract Negotiation Supported
Fixed Line Compatibility Supported
Internal Cost Allocation Supported
Mobile Line Compatibility Not Supported
Usage Reporting Supported

Integrations

Amdocs Customer Experience Suite Not Supported
Avaya Cloud Office Not Supported
Cisco CX Cloud Not Supported
MiCloud Connect Not Supported
Microsoft Teams Not Supported
Netcracker Not Supported
Zoom Not Supported

Integrations

Amdocs Customer Experience Suite Supported
Avaya Cloud Office Supported
Cisco CX Cloud Supported
MiCloud Connect Supported
Microsoft Teams Supported
Netcracker Supported
Zoom Supported
Claim MethodiCall and update features and information
Claim MethodiCall and update features and information
Claim Soft-ex and update features and information
Claim Soft-ex and update features and information