MethodiCall

MethodiCall

Smart Thought Technologies
OfficeWatch Call Reporting

OfficeWatch Call Reporting

Metropolis Technologies
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About

Many Carriers offer self-service capabilities that simply offload work onto you. We know you are busy. Let us help. Combine our powerful Enterprise Hardened Expense Management software, MethodiCall, with our extensive domain expertise to deliver targeted results fast. Unlike many companies that claim to offer full self-service capabilities, they are simply offloading work to you! We know you are busy and have fewer resources to get things done. This is why our managed service is so powerful and easy. Retrieving invoices and electronic billing feeds into our flagship platform MethodiCall. Combining your corporate directory that defines Divisions, Departments, GL numbers. Automated Enterprise-wide report distribution. Your carrier bills are long, complicated & error-prone. Turn them into meaningful management information and reduce administrative effort. Serious-time savings by streamlining internal business processes.

About

OfficeWatch Call Reporting is a powerful telemanagement application for the enterprise to simplify the management of the communication system and increase voice network visibility. Among the enhanced features include a dashboard with Top-10 tabs listing the most expensive, frequently dialed, and highest cost calls to enable users to get an at-a-glance view of all call activity in their organization. Reduce liability with automatic notifications via screen popup, email, and text to key personnel when an emergency call has been placed. Quickly determine misdials from a true crisis. Improved dashboards and configuration settings provide users a truly customizable experience to optimize the system around their business needs with intuitive, easy point and click navigation. OfficeWatch Call Reporting includes a flexible reporting engine that gives users the freedom to automatically schedule reports without interrupting telecom administrators.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies seeking a information management solution to reduce administrative effort

Audience

Enterprise organizations in need of an advanced Telecom Expense Management solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$1
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Smart Thought Technologies
Founded: 2003
Canada
www.smartthought.ca

Company Information

Metropolis Technologies
Founded: 1993
United States
www.metropolis.com

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Categories

Categories

Telecom Expense Management Features

Billing for Data Supported
Billing for Voice Supported
Call Monitoring Supported
Chargeback Tracking Supported
Contract Negotiation Supported
Fixed Line Compatibility Supported
Internal Cost Allocation Supported
Mobile Line Compatibility Not Supported
Usage Reporting Supported

Telecom Expense Management Features

Billing for Data Not Supported
Billing for Voice Supported
Call Monitoring Supported
Chargeback Tracking Supported
Contract Negotiation Not Supported
Fixed Line Compatibility Supported
Internal Cost Allocation Supported
Mobile Line Compatibility Supported
Usage Reporting Supported

Integrations

Avaya Aura Not Supported
Avaya IP Office Not Supported
Cisco 5000 Series Not Supported
MiCloud Connect Not Supported
MiContact Center Business Not Supported
MiVoice Business Not Supported
NEC UNIVERGE Not Supported

Integrations

Avaya Aura Supported
Avaya IP Office Supported
Cisco 5000 Series Supported
MiCloud Connect Supported
MiContact Center Business Supported
MiVoice Business Supported
NEC UNIVERGE Supported
Claim MethodiCall and update features and information
Claim MethodiCall and update features and information
Claim OfficeWatch Call Reporting and update features and information
Claim OfficeWatch Call Reporting and update features and information