MetaFieldAgile Frameworks
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TechCXIVO
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Related Products
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About
Execute on projects faster when you manage scheduling and dispatch in real time. Schedulers use centralized, shared views to review committed work-loads, issue work orders, and schedule technicians for projects. Set up required certifications to ensure you schedule qualified technicians, and get alerts if scheduled technicians do not meet your criteria. Notifications are delivered via text or email for instant responses to work order requests. Streamline the process of collecting and managing sample and test data, photos and field observations for fast, data-driven decision making and project execution. Field technicians can instantly review work orders, upload data, and generate detailed daily reports. From field to office, on desktop or mobile, a central data repository ensures your project team always has real-time access to accurate and actionable information.
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About
When it comes to delivering results in large projects most organizations struggle. At IVO we believe it doesn’t have to be this way. Not when the company engages the best specialist technology implementation partner to introduce the optimum technological solution into their business. From a company perspective, this delivers significant improvements in business processes, allowing a greater ability to forecast, plan and schedule, less downtime for employees, more on-time delivery, and less capital spent managing the entire process. When delivering operational efficiency and customer satisfaction, two factors combine the company enjoys an increase in both customer loyalty and profitability. The bottom line? Better business performance brought to you by the Digital Transformation experts at IVO. Our industry knowledge is second to none in our region, so we are uniquely qualified to support the most efficient implementation of Field Service Cloud.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Laboratory technicians, project managers, principal engineers and administrators looking for a platform to schedule, dispatch, test, collect and assemble results to deliver information to clients in real time
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Audience
Companies, businesses and brands interested in a solution to improve their customer experience services
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAgile Frameworks
Founded: 2011
United States
www.agileframeworks.com/solutions/
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Company InformationIVO
United States
ivo.co.nz/tech-cx-the-ideal-customer-experience
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
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Integrations
Amazon Web Services (AWS)
Docusign
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