MessageDesk

MessageDesk

Alderwood Labs
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About

MessageDesk keeps you and your team connected to contacts, customers, and clients for appointments, scheduling, payments, alerts, and daily operations. Ready to improve your day-to-day operations? Watch how business text messaging can help you start and manage more conversations, fill your calendar, and get you paid. Send and receive SMS and MMS messages for everything from 1-on-1 conversations to mass SMS marketing broadcasts. Spin up a new 10-digit phone number with a local area code or text-enable your existing business number. Start and manage more conversations with contact groups and web forms. Add contacts to quickly create groups or apply advanced filters to automatically group contacts based on their info. Grow your contact lists and start more conversations with web forms that net bookings, referrals, and appointments.

About

VirtualText is a unified communication platform designed specifically for modern, client-centric small insurance agencies. It centralizes all client text messages (SMS/MMS) and website chats into a single, continuous, chronological thread, accessible to your entire team. By replacing fragmented communication on individual agent phones and disparate chat widgets, VirtualText empowers your agency to deliver immediate, personalized, and professional client service. This streamlines operations, enhances client satisfaction, boosts lead conversion, and ultimately drives growth through superior digital engagement and retention.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that need a customer texting solution

Audience

Small insurance agencies

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$29 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Alderwood Labs
Founded: 2018
United States
messagedesk.com

Company Information

VirtualText
Founded: 2025
United States
virtualtext.com

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Categories

Mobile Marketing Supported
SMS Marketing Supported
SMS Survey Supported

Categories

Integrations

Freedom Merchants Supported
Nekton.ai Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Xero Supported
Zapier Supported

Integrations

Freedom Merchants Not Supported
Nekton.ai Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Xero Not Supported
Zapier Not Supported
Claim MessageDesk and update features and information
Claim MessageDesk and update features and information
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Claim VirtualText and update features and information