MemberXP allswers

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MemberXP:

About

We help credit unions create brand-defining member experiences through Voice of Member feedback collection and a powerful, industry-specific analytics platform. A complete view of every member experience metric all in one place for every stakeholder to see. Real-time, every channel, every day. MemberXP is made to measure the touchpoints of every member's experience. From joining the credit union to getting a loan to using your mobile app, we'll ask the right questions to pinpoint the highs and lows and your unique member journeys. Don't get stuck with a single listening post or multiple vendors. With MemberXP you can collect member feedback where and when members want to interact. Online, mobile, phone, tablets, and more. Because MemberXP was designed specifically for retail finance, our proprietary analytics give you answers to critical credit union-specific questions. MemberXP's proprietary alerts and tracking help you build member loyalty.
allswers:

About

Allswers turns opinions into business insights. Allswers is an experience management platform. Make decisions based on real-world data. Generate surveys that deliver value to your company by boosting customer and employee loyalty and measuring quality processes. We help you design surveys that provide unique insights into the experiences of the most important people to you. Solutions that measure the value processes of your company. Automate how you monitor customer interactions and gain a clear understanding of their behavior. Evaluate the set of attributes, benefits, or values that consumers associate with your brand. Manage employee engagement and boost productivity. Monitor quality indicators to ensure you meet every standard. Experience management helps to identify opportunities for growth. Simplify tasks and generate automatic workflows and integrations to obtain valuable insights.
MemberXP:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
allswers:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
MemberXP:

Audience

Companies interested in a solution to improve the collection, management and action on customer experience data
allswers:

Audience

Companies and brands in search of a solution to turn customer opinions into business insights
MemberXP:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
allswers:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
MemberXP:

API

Offers API Not Supported
allswers:

API

Offers API Supported
MemberXP:

Screenshots and Videos

allswers:

Screenshots and Videos

MemberXP:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
allswers:

Pricing

€85 per user per month
Free Version Not Supported
Free Trial Supported
MemberXP:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
allswers:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
MemberXP:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
allswers:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
MemberXP:

Company Information

MemberXP
United States
www.memberxp.com
allswers:

Company Information

allswers
Spain
www.allswers.com
MemberXP:

Alternatives

allswers:

Alternatives

SurveySparrow

SurveySparrow

4.3 out of 5 stars
MemberXP:
SurveySparrow

SurveySparrow

4.3 out of 5 stars
allswers:
MemberXP:
Delighted

Delighted

Qualtrics
allswers:
MemberXP:
allswers:
Medallia

Medallia

5.0 out of 5 stars
MemberXP:
allswers:
Spark Chart

Spark Chart

4.9 out of 5 stars
MemberXP:

Categories

NPS Supported
Survey Supported
allswers:

Categories

NPS Supported
Survey Supported
MemberXP:

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Not Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Not Supported
Feedback Collection Not Supported
Survey Management Not Supported
allswers:

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported

360 Degree Feedback Features

Dashboard Supported
Feedback / Surveys Supported
Progress Tracking Supported
Question Library Not Supported
Rater Selection Not Supported
Self Service Portal Not Supported
Supports External Reviewers Not Supported

Employee Engagement Features

Benchmarking Not Supported
Cultural Alignment Not Supported
Employee Awards Not Supported
Employee Guides Not Supported
Employee Recognition Not Supported
Feedback Management Supported
Goal Management Not Supported
Health & Wellness Programs Not Supported
Performance Management Supported
Pulse Surveys Supported
MemberXP:

Integrations

Axis LMS Not Supported
Facebook Supported
Mailchimp Not Supported
Make Not Supported
Microsoft Power BI Not Supported
Microsoft PowerPoint Supported
PrestaShop Not Supported
Salesforce Not Supported
Shopify Not Supported
WooCommerce Not Supported
X (Twitter) Supported
Yelp Supported
Zapier Not Supported
Zoho CRM Not Supported
allswers:

Integrations

Axis LMS Supported
Facebook Not Supported
Mailchimp Supported
Make Supported
Microsoft Power BI Supported
Microsoft PowerPoint Not Supported
PrestaShop Supported
Salesforce Supported
Shopify Supported
WooCommerce Supported
X (Twitter) Not Supported
Yelp Not Supported
Zapier Supported
Zoho CRM Supported
MemberXP:
Claim MemberXP and update features and information
Claim MemberXP and update features and information
allswers:
Claim allswers and update features and information
Claim allswers and update features and information