MemberXP vs. Un1on Comparison


MemberXP	Un1on Union Digital	+	+
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		Related Products SurveySparrow Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences. 3,065 Ratings Visit Website Sogolytics Sogolytics delivers speed, clarity, and scale through a powerful platform built for enterprise teams managing customer journeys and employee engagement surveys. Sogolytics streamlines the entire feedback cycle, from intelligent survey creation to real-time dashboards and automated text analysis. Whether your team is using the customer experience platform, employee engagement software, or the free survey maker, Sogolytics provides intuitive features, powerful analytics, and unmatched customization. Design sophisticated customer experience management flows in minutes. Automatically adapt questions based on logic and earlier responses. Pre-fill messaging based on user data. Then, visualize the results immediately. With sentiment analysis, turnkey reports, and real-time dashboards, your team can go from data to decisions in record time. Sogolytics’ survey software has a refreshingly human support model, available 24/7 and whenever you need a partner, not just a platform. 869 Ratings Visit Website Birdeye Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations. With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale. 5,192 Ratings Visit Website SurveyLegend SurveyLegend is the next generation of online surveys — engaging, platform-independent, & beautiful. We empower companies - large & small - & individuals, to create mobile-friendly, gorgeous surveys. Create great-looking surveys, forms, polls, voting, questionnaires, NPS, customer satisfaction, customer experience, employee satisfaction surveys... on your computer or tablet, customize the look of your survey however you like, & display collected data with eye-catching and insightful graphics. Creating questionnaires is done simply by drag & drop, & you don't need to be a market research expert to use our tool. It has never been this easy to listen to customer demand, measure customer or employee satisfaction, manage client experience, or maintaining student & employee engagement. SurveyLegend has users all over the world, from amazing companies like L'Oréal, Universal, Harvard, Greenpeace, Airbnb, Sony, CocaCola, Roche, to awesome start-up companies and individuals. 1,884 Ratings Visit Website Jotform Trusted by over 25 million users, Jotform is an all-in-one, no-code platform that simplifies data collection, automation, and online sales. Using its drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, payments, and e-signatures. With 10,000+ templates and advanced features like conditional logic and 200+ integrations, Jotform streamlines workflows. Jotform's AI-powered Agents provide real-time customer support, guiding users through form submissions, answering questions, and ensuring a smooth experience while reducing manual intervention. These AI agents learn from interactions to improve responses, enhancing efficiency and customer satisfaction. The platform also includes a Store Builder to sell products and services, accept payments through 30+ gateways, and tools like Approvals and Report Builder to automate workflows and generate actionable insights. 8,651 Ratings Visit Website eMembership for Labor Unions eMembership is the most powerful and flexible membership and dues system on the market. Built specifically for labor unions, eMembership is easy to configure, easy to use and easy to manage. eMembership has everything you need to effectively manage your labor union. Members, employers, contracts, dues, payment processing, invoicing, grievances, organizing and unlimited reporting. We built the first version of eMembership in 2008 to address a growing problem faced by labor unions – aging computer systems that no longer supported the organization or the industry. Our goal was to build a system that could evolve with the times. We used contemporary software and a modular design that can support the unique requirements of any organization. We host eMembership in our highly-redundant, SSAE-16 compliant data center, so we take care of hardware, software, operating systems, security patches, system monitoring, bandwidth, backups…while you focus on your core business. 19 Ratings Visit Website Compete Club Management Compete Member Management Software by Jonas Fitness is gym management software for fitness clubs, health clubs, medical fitness centers, and hospital wellness facilities that need more than basic membership tracking. Compete helps operators manage memberships, billing and invoicing, member check-in, attendance tracking, contract management, scheduling, reporting, and front desk operations in one configurable system. It is built for clubs and wellness organizations with more complex workflows, multiple services, and growing operational needs, including multi-location facilities. Compete also supports an open ecosystem with connected solutions for online joining, member communication, mobile app experiences, payments, and other integrations. For buyers searching for club management software, membership management software, health club software, or fitness billing software, Compete delivers the operational depth and flexibility needed to run smarter and scale with confidence. 13 Ratings Visit Website ShapeNet Increase your EMPLOYEE PRODUCTIVITY and improve MEMBER ENGAGEMENT with ShapeNet Club Management Software. An all-in-one cloud-based management solution for fitness, country clubs and wellness facilities. Shapenet delivers a full suite of integrated technology solutions. Services offered include TEXTING, MOBILE APP, SALES MANAGEMENT, POS, GAMIFICATION AND LOYALTY POINTS, CUSTOM QUESTIONNAIRES, DOOR ACCESS, SCHEDULING, PERSONAL TRAINING AND CLASS MANAGEMENT, AUTOMATED BILLING, VIDEO FITNESS WORKOUTS and ABILITY TO PASS CONVIENCE FEES TO MEMBERS, Since 2002, ShapeNet has been providing enterprise cloud-based SaaS solutions, including Health Club Management Software, Health Club Billing Software. 287 Ratings Visit Website Member365 Member365 understands that technology isn't always easy to handle. Anyone who has dealt with confusing spreadsheets, software programs, payment processing and many important matters that come with having an association knows how crucial it is to have a reliable resource to lean on. Let Member365 be the support system you've been looking for! 48 Ratings Visit Website Banker's Dashboard Get anytime, anywhere access to your bank or credit union’s financial performance. Get insights into your bank or credit union’s financial performance from anywhere with secure, cloud-based access. Get margin components, branch performance, forecasts and more with point-and-click simplicity. Banker’s Dashboard and Credit Union dashboard integrate seamlessly with your core processor. Quick and easy setup, so you can start improving your bottom line right away. Automate reporting and eliminate errors, freeing you to focus on more value-added tasks. Quickly run and revise multiple forecast scenarios, so you can analyze variances and alternative strategies. Measure and compare branch performance. Institute best practices and hold each branch accountable for better results. 6 Ratings Visit Website
About We help credit unions create brand-defining member experiences through Voice of Member feedback collection and a powerful, industry-specific analytics platform. A complete view of every member experience metric all in one place for every stakeholder to see. Real-time, every channel, every day. MemberXP is made to measure the touchpoints of every member's experience. From joining the credit union to getting a loan to using your mobile app, we'll ask the right questions to pinpoint the highs and lows and your unique member journeys. Don't get stuck with a single listening post or multiple vendors. With MemberXP you can collect member feedback where and when members want to interact. Online, mobile, phone, tablets, and more. Because MemberXP was designed specifically for retail finance, our proprietary analytics give you answers to critical credit union-specific questions. MemberXP's proprietary alerts and tracking help you build member loyalty.	About By Our Union for your Union. Union Digital helps transform unions and union engagement with their members by leveraging software, technology and services. 1. Send mass emails, text and robocalls from one place 2. Create, send and analyze surveys 3. Create member lists by status, worksite, and more 4. Create, edit and manage your entire grievance process. 5. Direct integration into CanLII database to save hours on research Simple Grievance Management - Create, edit and manage your entire grievance process. - Direct integration into CanLII database to save hours on research - Find and reference similar cases so that you can strengthen your settlement - Stay on top of key dates on any given case so that you are always prepared And so much more. - Easy Member Communications - No More Spreadsheets
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies interested in a solution to improve the collection, management and action on customer experience data	Audience Labor Unions
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $0.75/member/month Depending on the size of the union prices change. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information MemberXP United States www.memberxp.com	Company Information Union Digital Founded: 1980 Canada un1on.ca
Alternatives Mopinion	Alternatives VUE Labor Management Velarium
SurveySparrow	Union.Dev
Delighted Qualtrics	Membership Tracking Program (MTP) INCOM Integrated Computer Systems Inc.
SightMill	Union Impact
allswers View All	UnionWare Togetherwork View All
Categories Customer Engagement Supported Customer Experience Supported Customer Satisfaction Supported NPS Supported Survey Supported	Categories Association Management Supported CRM Supported Membership Management Supported
Show More Features Customer Engagement Features Analytics Supported Churn Management Not Supported Communication Management Not Supported Community Management Not Supported Content Syndication Not Supported Feedback Collection Not Supported Gamification Not Supported Live Chat Not Supported Video Content Not Supported Customer Experience Features Action Management Not Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Not Supported Sentiment Analysis Supported Survey Management Not Supported Text Analysis Supported Trend Analysis Supported Customer Satisfaction Features 360 Degree Feedback Not Supported Analytics Supported Call Reporting Supported Complaint Monitoring Not Supported Feedback Collection Not Supported Survey Management Not Supported	Show More Features Association Management Features Chapter Management Supported Committee Management Supported Dues Management Supported Election Management Supported Email Marketing Supported Event Management Supported Financial Management Not Supported Fundraising Management Not Supported Jobs Board Supported Member Communities Not Supported Member Directory Supported Member Portal Supported Membership Management Supported Website Management Supported CRM Features Calendar/Reminder System Supported Call Logging Supported Document Storage Supported Email Marketing Supported Internal Chat Integration Supported Lead Scoring Not Supported Marketing Automation Integration Not Supported Mobile Access Not Supported Quotes / Proposals Not Supported Segmentation Not Supported Social Media Integration Not Supported Task Management Not Supported Territory Management Supported Membership Management Features Application Management Not Supported Automatic Renewals Not Supported Committee Management Supported Dues Management Supported Email Marketing Supported Event Management Supported Member Directory Supported Member Portal Supported Member Types Supported Membership Database Supported Nonprofit Membership Supported Payment Processing Supported Website Management Supported
Integrations Facebook Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported Microsoft Dynamics 365 Not Supported Microsoft PowerPoint Supported QuickBooks Online Not Supported Salesforce Not Supported X (Twitter) Supported Yelp Supported View All 4 Integrations	Integrations Facebook Not Supported HubSpot CRM Supported HubSpot Customer Platform Supported Microsoft Dynamics 365 Supported Microsoft PowerPoint Not Supported QuickBooks Online Supported Salesforce Supported X (Twitter) Not Supported Yelp Not Supported View All 6 Integrations
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