MemberXP SightMill

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MemberXP:

About

We help credit unions create brand-defining member experiences through Voice of Member feedback collection and a powerful, industry-specific analytics platform. A complete view of every member experience metric all in one place for every stakeholder to see. Real-time, every channel, every day. MemberXP is made to measure the touchpoints of every member's experience. From joining the credit union to getting a loan to using your mobile app, we'll ask the right questions to pinpoint the highs and lows and your unique member journeys. Don't get stuck with a single listening post or multiple vendors. With MemberXP you can collect member feedback where and when members want to interact. Online, mobile, phone, tablets, and more. Because MemberXP was designed specifically for retail finance, our proprietary analytics give you answers to critical credit union-specific questions. MemberXP's proprietary alerts and tracking help you build member loyalty.
SightMill:

About

SightMill provides Net Promoter Score (NPS) survey software to help organizations listen to their customers and gather, analyze and act on customer feedback to improve their products, services and business. SightMill is used by startups to global multinationals to provide flexible customer feedback or employee engagement solutions - offering great value, easy to use features, and a team that'll help you get started. Design feedback surveys to send by email, by SMS, on your website, or at training events. Link SightMill to your CRM or helpdesk system and automate the process. Supports multiple languages, timezones for international organizations. Take us for a trial run - start gathering feedback now with a free trial.
MemberXP:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
SightMill:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
MemberXP:

Audience

Companies interested in a solution to improve the collection, management and action on customer experience data
SightMill:

Audience

Companies of all sizes
MemberXP:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
SightMill:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
MemberXP:

API

Offers API Not Supported
SightMill:

API

Offers API Supported
MemberXP:

Screenshots and Videos

SightMill:

Screenshots and Videos

MemberXP:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
SightMill:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
MemberXP:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
SightMill:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
MemberXP:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
SightMill:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
MemberXP:

Company Information

MemberXP
United States
www.memberxp.com
SightMill:

Company Information

SightMill
Founded: 2017
United Kingdom
sightmill.com
MemberXP:

Alternatives

SightMill:

Alternatives

SurveySparrow

SurveySparrow

4.3 out of 5 stars
MemberXP:
SurveySparrow

SurveySparrow

4.3 out of 5 stars
SightMill:
SurveyOL

SurveyOL

SurveyOL.com
5.0 out of 5 stars
MemberXP:
Delighted

Delighted

Qualtrics
SightMill:
Delighted

Delighted

Qualtrics
MemberXP:
SightMill:
Sogolytics

Sogolytics

4.7 out of 5 stars
MemberXP:
SightMill:
MemberXP:

Categories

NPS Supported
Survey Supported
SightMill:

Categories

NPS Supported
SMS Survey Supported
Survey Supported
MemberXP:

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Not Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Not Supported
Feedback Collection Not Supported
Survey Management Not Supported
SightMill:

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Not Supported
Site Intercept Survey Supported
Skip Logic Not Supported
Supports Audio / Images / Video Supported

Experience Management Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

SMS Survey Features

Alerts / Notifications Not Supported
Analytics / Reporting Supported
Audience Targeting Not Supported
Campaign Management Not Supported
Contact Management Supported
Customizable Templates Supported
Keyword Tracking Supported
Mass Texting Not Supported
Message Personalization Not Supported
MMS Not Supported
Scheduled Messaging Supported
Survey Builder Supported
Template Management Supported
MemberXP:

Integrations

Facebook Supported
Google Analytics Not Supported
Microsoft PowerPoint Supported
Slack Not Supported
Stackreaction Not Supported
X (Twitter) Supported
Yelp Supported
Zapier Not Supported
SightMill:

Integrations

Facebook Not Supported
Google Analytics Supported
Microsoft PowerPoint Not Supported
Slack Supported
Stackreaction Supported
X (Twitter) Not Supported
Yelp Not Supported
Zapier Supported
MemberXP:
Claim MemberXP and update features and information
Claim MemberXP and update features and information
SightMill:
Claim SightMill and update features and information
Claim SightMill and update features and information