MemberXP Screeb

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MemberXP:

About

We help credit unions create brand-defining member experiences through Voice of Member feedback collection and a powerful, industry-specific analytics platform. A complete view of every member experience metric all in one place for every stakeholder to see. Real-time, every channel, every day. MemberXP is made to measure the touchpoints of every member's experience. From joining the credit union to getting a loan to using your mobile app, we'll ask the right questions to pinpoint the highs and lows and your unique member journeys. Don't get stuck with a single listening post or multiple vendors. With MemberXP you can collect member feedback where and when members want to interact. Online, mobile, phone, tablets, and more. Because MemberXP was designed specifically for retail finance, our proprietary analytics give you answers to critical credit union-specific questions. MemberXP's proprietary alerts and tracking help you build member loyalty.
Screeb:

About

Behind identifiers and events triggering, Screeb helps you to know who is using your app: Power Users, people slipping away, cohorts... Focus on people and not on features! Stop being overwhelmed by metrics and dashboards and get a clear understanding of why your users act like this, what they want and what you should do next. Our Product-Led User Research approach helps you spot key improvement areas and act sooner. Deploy Screeb natively in your web and mobile apps or connect to Segment to use your existing tagging plan. Share insights and learnings in your daily product, customer success or marketing tools to act sooner.
MemberXP:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Screeb:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
MemberXP:

Audience

Companies interested in a solution to improve the collection, management and action on customer experience data
Screeb:

Audience

Companies in need of a Customer Experience solution
MemberXP:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Screeb:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
MemberXP:

API

Offers API Not Supported
Screeb:

API

Offers API Not Supported
MemberXP:

Screenshots and Videos

Screeb:

Screenshots and Videos

MemberXP:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Screeb:

Pricing

€39 per month
Free Version Not Supported
Free Trial Supported
MemberXP:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Screeb:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
MemberXP:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Screeb:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
MemberXP:

Company Information

MemberXP
United States
www.memberxp.com
Screeb:

Company Information

Screeb
France
screeb.app/
MemberXP:

Alternatives

Screeb:

Alternatives

MemberXP:
SurveySparrow

SurveySparrow

4.3 out of 5 stars
Screeb:
MemberXP:
Delighted

Delighted

Qualtrics
Screeb:
MemberXP:
Screeb:
MemberXP:
Screeb:
Surveyed

Surveyed

Spicyfy Ventures
MemberXP:

Categories

NPS Supported
Survey Supported
Screeb:

Categories

NPS Supported
Survey Supported
MemberXP:

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Not Supported
Feedback Collection Not Supported
Survey Management Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Not Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported
Screeb:

Customer Experience Features

Action Management Not Supported
Analytics Not Supported
Customer Segmentation Supported
Dashboard Not Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Not Supported
Email Marketing Not Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Not Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported
MemberXP:

Integrations

Android Not Supported
Apple iOS Not Supported
Facebook Supported
Flutter Not Supported
Harvestr Not Supported
Intercom Not Supported
JavaScript Not Supported
KonnectzIT Not Supported
Microsoft PowerPoint Supported
Productboard Not Supported
React Not Supported
Segment Not Supported
Slack Not Supported
X (Twitter) Supported
Yelp Supported
Zapier Not Supported
Zendesk Not Supported
Screeb:

Integrations

Android Supported
Apple iOS Supported
Facebook Not Supported
Flutter Supported
Harvestr Supported
Intercom Supported
JavaScript Supported
KonnectzIT Supported
Microsoft PowerPoint Not Supported
Productboard Supported
React Supported
Segment Supported
Slack Supported
X (Twitter) Not Supported
Yelp Not Supported
Zapier Supported
Zendesk Supported
MemberXP:
Claim MemberXP and update features and information
Claim MemberXP and update features and information
Screeb:
Claim Screeb and update features and information
Claim Screeb and update features and information