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About

MeetRecord lets you securely save, manage, and search all your video content including video calls so teams collaborate faster and work just gets better. Get more actionable and timely feedback for deals to increase win-rate and grow pipeline. Identify best practices. Reduced onboarding time with actual examples and use-cases. MeetRecord provides a simple, scalable solution to record and analyze all online meetings to create visibility, drive process and behavior changes, and deliver bottom line impact. Quickly identify what top performers do differently so you can replicate winning behaviors across the entire team. Give every part of your organization direct access to your customer's voice to drive data-driven thinking. Easily share insights and questions with product, marketing, and the C-Suite to get to your desired outcomes faster.

About

Observe.AI powers end-to-end quality management with the most accurate speech analytics for Contact Centers. With its Voice AI Platform, support teams analyze 100% of voice calls for quality and compliance, automate agent evaluations, and improve coaching. Analyze Calls for 100% compliance and call quality monitoring, so you'll never miss an opportunity or risk. Evaluate Agents with automated agent evaluations, and build trust with accurate data while fixing broken processes. Coach Teams with targeted coaching, know what training programs drive change, and replicate what top supervisors and trainers do best. Observe.AI uses the industry’s most accurate conversation intelligence engine to analyze customer interactions across every channel, giving you visibility into what's happening in your business. We incorporate these insights into evaluation and coaching workflows to improve agent and seller performance at scale—in one seamless platform.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Conversation intelligence platform for teams wanting to record and transcribe meetings

Audience

Contact centers and businesses interested in a professiona solution to drive productivity and enhance the customer experience

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$9 per user per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

MeetRecord
Founded: 2021
United States
www.meetrecord.com

Company Information

Observe.AI
Founded: 2017
United States
www.observe.ai/

Alternatives

Alternatives

ExecVision

ExecVision

Vorsight
Daisee

Daisee

daisee
ZoomInfo Sales

ZoomInfo Sales

ZoomInfo
Prodigal

Prodigal

Prodigal Technologies
RingSense

RingSense

RingCentral
QEval

QEval

Etech Global Services

Categories

Categories

Speech Analytics Features

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Integrations

3CLogic
Assembled
Dialpad Support
Gainsight
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Microsoft Outlook
Microsoft Teams
Pipedrive
QEval
Salesforce
Totango
Zendesk
Zoom

Integrations

3CLogic
Assembled
Dialpad Support
Gainsight
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
Microsoft Outlook
Microsoft Teams
Pipedrive
QEval
Salesforce
Totango
Zendesk
Zoom
Claim MeetRecord and update features and information
Claim MeetRecord and update features and information
Claim Observe.AI and update features and information
Claim Observe.AI and update features and information