Maze vs. UserTesting Comparison


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Within 8 weeks, we deliver full regression coverage, followed by exploratory and negative testing to uncover hidden bugs and expand test scenarios. We also proactively identify and address flaky tests and false results to ensure the reliability of your tests. Testing early and often allows you to detect bugs in the early stages of your development lifecycle, reducing the burden of technical debt down the line. 34 Ratings Visit Website ThriveSparrow ThriveSparrow is an employee experience platform tailored for HR professionals. ThriveSparrow seeks to transform the workplace into a thriving ecosystem where employee experience meets organizational growth. What sets ThriveSparrow apart is its seamless combination of user experience, actionable insights, and holistic employee engagement features. At the heart of ThriveSparrow is the engagement surveys module, offering a wide range of customizable surveys, including wellness and pulse surveys. 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About Eliminate hours of work watching user research recordings with test results that are instantly translated into the metrics that matter. Quickly create a maze for every project need, from surveys to usability tests, then share with users in a matter of minutes with a simple URL. Watch test results come in in real time and instantly transform into quantitative data, like mis-clicks and heatmaps. Then share your findings and start a discussion with stakeholders in your unique, auto-generated Maze Report. Use Maze to validate ideas and concepts, test wireframes, usability and copy, or gather user insights through feedback and satisfaction surveys. Maze is intuitive, browser based and device agnostic, integrating seamlessly with leading design platforms like Figma, InVision, AdobeXD, Marvel, and Sketch to accelerate your testing process.	About UserTesting is a leading human insight platform designed to help enterprises capture authentic customer feedback at scale. It leverages a global network of participants and AI-driven analysis to deliver fast, actionable insights across marketing, product, design, and customer experience teams. The platform enables companies to test anything from messaging and creative assets to product features, reducing guesswork and maximizing ROI. UserTesting supports enterprise-grade compliance standards including SOC 2, GDPR, and HIPAA to ensure privacy and security. Trusted by world-renowned brands like Walmart, Microsoft, and Wells Fargo, it drives measurable business outcomes such as increased revenue, faster innovation, and reduced risk. UserTesting empowers organizations to put the real voice of the customer at the center of their decision-making.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Designers, UX researchers, Product Managers, Product Marketers	Audience Enterprise marketing, product, design, and customer experience teams seeking fast, reliable, and scalable human insight solutions to drive customer-centric business growth
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $0 Professional - $25 per user per month Enterprise - customized for your team Free Version Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.0 / 5 ease 4.0 / 5 features 4.0 / 5 design 4.0 / 5 support 3.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros I like exactly how Usertesting takes customer feedback and also implements adjustments to the item to make it more user friendly. I look like a valuable customer to them. In addition, it is a very quick and easy way to get answers to help educate training courses or next steps. Cons The product is expensive. Also, not all features are as easy to use as I would like them to be. Therefore, it may take even longer than necessary to establish a test, due to the fact that there are not as many shortcuts available yet. Still, they listen to customers and implement changes quickly.
Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Maze Founded: 2018 France maze.co	Company Information UserTesting Founded: 2007 United States usertesting.com
Alternatives Dovetail Dovetail Research	Alternatives Usersnap
UserTesting	Dovetail Dovetail Research
Optimal Workshop Optimal	Applause
UserLook	UserZoom UserTesting
Hubble View All	Userfeel View All
Categories App Design Supported Prototyping Supported Usability Testing Supported User Research Supported	Categories AB Testing Supported Consumer Video Feedback Supported Customer Experience Supported Mobile App Testing Supported Usability Testing Supported User Research Supported UX Supported Visual Feedback Supported
Usability Testing Features A/B Testing Supported Annotations Not Supported Audience Targeting Supported Heatmaps Supported Impression Testing Not Supported Mobile Testing Not Supported Moderated Usability Testing Not Supported Prototype Testing Supported Quantitative Metrics Supported Remote User Testing Supported Reporting / Analytics Supported Surveys and Feeback Supported Video Recording / Transcription Supported Show More Features App Design Features Change Management Not Supported Collaboration Not Supported Design Templates Not Supported Drag & Drop Not Supported Feature Library Not Supported Prototyping Not Supported Testing Management Supported Visual Interface Not Supported Prototyping Features Animation Not Supported Collaboration Not Supported Drag & Drop Not Supported Software Prototyping Not Supported Templates Not Supported UI Prototyping Not Supported Usability Testing Supported UX Prototyping Not Supported Version Control Not Supported	Show More Features AB Testing Features Audience Targeting Supported Campaign Segmentation Not Supported Funnel Analysis Not Supported Heatmaps Not Supported Landing Pages / Web Forms Not Supported Multivariate Testing Not Supported Split Testing Not Supported Statistical Relevance Analysis Not Supported Surveys Not Supported Test Scheduling Supported Visual Editor Not Supported Mobile App Testing Features Functional Testing Supported Installation Testing Not Supported Interruption Testing Not Supported Memory Testing Not Supported Performance Testing Supported Usability Testing Supported UX Features Animation Not Supported For Mobile Supported For Websites Supported Heatmaps Not Supported Prototyping Supported Screen Activity Recording Supported Unmoderated Testing Supported Usability Testing Supported User Journeys Supported User Research Supported
Integrations Adobe XD Supported Figma Supported Rally Supported AccessOwl Supported Atlassian Rovo Not Supported Condens Not Supported Desktop.com Not Supported EnjoyHQ Not Supported Google Calendar Not Supported Jira Not Supported Jira Work Management Not Supported Kamsa Supported Marvel Supported Microsoft Outlook Not Supported Pendo Not Supported Shift Not Supported Sketch Supported Slack Not Supported axe Auditor Not Supported Show More Integrations View All 10 Integrations	Integrations Adobe XD Supported Figma Supported Rally Supported AccessOwl Not Supported Atlassian Rovo Supported Condens Supported Desktop.com Supported EnjoyHQ Supported Google Calendar Supported Jira Supported Jira Work Management Supported Kamsa Not Supported Marvel Not Supported Microsoft Outlook Supported Pendo Supported Shift Supported Sketch Not Supported Slack Supported axe Auditor Supported Show More Integrations View All 16 Integrations
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