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About

With Mayday, your knowledge is centralized, harmonized and intelligently redistributed internally in your contact tools or externally in an intelligent FAQ, where your users need it. The multiplication of tools can seriously hinder knowledge management. Bring all the business knowledge together in a single solution and make Mayday knowledge base the unique source of truth for all your collaborators. Knowledge that is easy to find, even in the middle of customer interaction, because it is delivered directly into the advisor's workspace. AI-enhanced search engine and intelligent content suggestions to increase the speed and quality of your responses.

About

PaceKB is a powerful knowledge base provider that enables both 24/7/365 support and internal collaboration within your business. We offer two core knowledge base solutions: Protected Knowledge Base (For internal teams and customer-protected sites) and customer-facing knowledge base solutions. Our solutions are incredibly simple to manage and are affordable to use. With features such as advanced white-label support for customizing your knowledge base and AI tools to make content management more efficient - We cater to your every need.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses looking for an omnichannel knowledge base platform that boosts their customer service

Audience

Medium-Large businesses primarily in the IT industry

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$20/user/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Mayday
France
www.mayday.fr/

Company Information

PaceKB
Founded: 2023
United Kingdom
www.pacekb.com

Alternatives

Alternatives

Accelflow Space

Accelflow Space

Accelflow Inc.
Universal Knowledge

Universal Knowledge

Knowledge Powered Solutions Ltd
Universal Knowledge

Universal Knowledge

Knowledge Powered Solutions Ltd

Categories

Categories

Integrations

Aircall Supported
Freshdesk Supported
Front Supported
Genesys Cloud CX Supported
Intercom Supported
Microsoft Dynamics 365 Supported
Odigo Supported
Oracle Cloud CX Supported
RingCentral Automatic Call Recording Supported
Salesforce Supported
Slack Supported
Zendesk Supported
iAdvize Supported

Integrations

Aircall Not Supported
Freshdesk Not Supported
Front Not Supported
Genesys Cloud CX Not Supported
Intercom Not Supported
Microsoft Dynamics 365 Not Supported
Odigo Not Supported
Oracle Cloud CX Not Supported
RingCentral Automatic Call Recording Not Supported
Salesforce Not Supported
Slack Not Supported
Zendesk Not Supported
iAdvize Not Supported
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Claim Mayday and update features and information
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