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About

MassageHub is practice management software built for UK massage therapists. Online bookings, client records, SOAP notes, intake forms, payments, calendar sync and reminders — everything a solo therapist needs to run a clinic, mobile, or hybrid practice without juggling separate tools. Built for the way massage therapists actually work: smart travel buffers between mobile bookings, postcode and distance-based service areas, green-booking incentives that reward back-to-back trips, and clinical SOAP notes encrypted at rest. The free tier covers booking, clients, SOAP notes, payments and calendar sync. Paid tiers add reminders, deposits, packages, memberships and AI-assisted documentation.

About

Timely. The booking software that keeps clients coming back. Run your salon like a pro with easy-to-use booking software that puts you in control of the whole client experience. Begin with a gorgeous, customisable calendar, then tap into all the tools you need to help you deliver an exceptional client experience, grow your income and manage your hair or beauty business beautifully. See for yourself how Timely can help you keep your clients coming back – start a free trial today.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

UK massage therapists running solo or small clinics — sports, deep tissue, remedial, pregnancy, mobile and clinic-based therapists who want clinical documentation, online bookings and payments without giving a cut to a marketplace.

Audience

No matter if you’re just starting out, or you’ve managed a salon, spa or clinic for years, Timely’s easy to use and gives you all the tools you need to run your hair or beauty business like a pro.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

£12
Solo Free — £0/month. Online booking page, client management, SOAP notes, Google Calendar sync, online payments, client portal, intake forms.

Solo Pro — £12/month. Everything in Free, plus email reminders, booking deposits and no-show protection, smart travel-time routing, treatment packages, discount codes, full revenue dashboard, marketplace listing, SOAP templates.

Solo Plus — £24/month. Everything in Pro, plus SMS reminders, gift cards, client memberships, loyalty programme, AI-assisted SOAP notes, and events.

No commission on bookings. Ever. UK-based, built for solo massage therapists.

Currently free during early access — every feature across all three plans is included.
Free Version
Free Trial

Pricing

With Timely, you pay one simple monthly fee for the plan you choose and easy-to-understand transaction fees for client payments taken via TimelyPay. We don't sneak in hidden costs or unexpected charges. Select one of three plans to suit your needs, whether you're just starting out or more established. You won't be locked into a long-term contract, so you can switch plans or cancel anytime.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 5.0 / 5
design 4.7 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I really like the easy-to-use tabs that allow navigation. It's integrated for mobile which is a plus when I'm on the move. The ability to keep my payments for my clients as they were before the app helps as well. There are many different options to choose from. I found it much easier to use than like for like platforms.
  • Functionality, Paul's (creator) responsiveness and pace of implementing changes is very impressive. A lot of features, clear UI, amazing customer service - the app has a great potential.
  • It's well equipped with multiple options that account for the numerous ways to do something in any transaction with a client. Dependent on how you want to work with that particular client. Great, because not every client pays the same, or interacts the same as the next. Also great because you might want to work in a different way, or adapt your way of working to a different tune. The new features that have unfolded during the period i've used it have been brilliant and so useful. Like: being able to just send a link of an intake form to a client's whatsapp, incase they don't get the email when the booking was confirmed. Fuss free, and easy things like this make it a dream tool as a booking management system. The deposit and payment set-up options are really helpful to have for the different types of bookings + clients I get: from individuals, to groups, to b2b bookings. The wellbeing, tracking, hands-on and mileage summaries are also some of the reasons why this is the app for me. And I did a lot of research of the marketplace, before knowing this was the ultimate tool for me and my business.

Cons

  • With it being a new product, rollout can be an issue however it's being handled fantastically.
  • Pricing on plans for specific features could be worked on (we still in the testing phase, so this could be changed, obviously). It would be nice to for UI to be more customizable for the users (your own client labels, colours etc.) Calendar and availability settings would probably be better if they looked like what Urban has, but thats just being picky.
  • Clients haven't used it to book from home, as much as my last booking system as yet - i'm not sure if that means they're scared of it as it's new. I'm hoping i can coax them into using it more freely for some. The thinking behind this is thorough - so thorough, I wonder if it's too clever for some people. It's definitely a system built for people who know what they want, and people who want to make the most of what they do best.

Pros & Cons from Real Users

Pros

  • Timely provides us with more than a space on a platform, clarity of labor management with our clients, as well as within our company. Timely allows us to monitor work performance during the performance of tasks, make a fixed follow-up and evaluate the time dedicated to certain projects, this gives us the quality of being able to offer our clients honesty when working, where it is possible to supervise everything, we are doing, automated time registration, online time tracking, cuts and continuation, as well as evaluating the percentage of progress in whatever we are doing. On the other hand, within our company it is possible to evaluate the work performance of each team member, with Timely we evaluate the status of each employee and allow us to automatically record all their times to have an overview of performance. The reports are part of everything good that it offers, they are quite detailed, and it gives us the option to customize it as required. Mobile access is one of the most significant qualities for us, being able to establish our connection from wherever we can work is a plus in our work and constant progression.

Cons

  • I think that within all Timely has performed very well, its usefulness and functionality has been representatively good, although we face limitations when planning a project, it asks us for the start and end date just when we are starting, many times we need to edit the completion date because unforeseen events arise and it does not give us flexibility when doing so, we must create a new project which we believe is unnecessary when we only need a quick date edition. The rest has some errors that are quickly resolved, such as memory confusion when creating automatic time entries or categorizing repeated tasks in the timeline when we do not want it that way, even when this happens, it is easy to solve it besides customer support has a window always open to help us solve all our doubts and problems.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

MassageHub
Founded: 2026
United Kingdom
massagehub.app

Company Information

Timely
Founded: 2012
New Zealand, Australia, The United Kingdom
www.gettimely.com

Alternatives

Alternatives

Clockify

Clockify

CAKE.com Inc.

Categories

Categories

Massage Therapy Features

Appointment Management
Billing & Invoicing
Client Management
Email Marketing
Employee Management
Gift Card Management
Multi-Location
Point of Sale (POS)
Practice Management
SOAP Notes

Massage Therapy Features

Appointment Management
Billing & Invoicing
Client Management
Email Marketing
Employee Management
Gift Card Management
Multi-Location
Point of Sale (POS)
Practice Management
SOAP Notes

Appointment Scheduling Features

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Business Management Features

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

Project Management Features

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Salon Features

Appointment Management
Booth Rental
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments

Scheduling Features

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Spa Features

Appointment Management
Client Management
Employee Management
Inventory Management
Loyalty Program
Membership Management
Online Booking
Payroll & Commission
Point of Sale (POS)

Time Tracking Features

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

Integrations

Google Calendar
Anthropic
Apple Calendar
Apple Wallet
Google Contacts
Google Tag Manager
Google Wallet
Laybuy
MYOB
MYOB Acumatica
Mailchimp
Nango
Peaka
QuickBooks Accountants
Resend
Stripe
Twilio
Windcave
Xero
Zapier

Integrations

Google Calendar
Anthropic
Apple Calendar
Apple Wallet
Google Contacts
Google Tag Manager
Google Wallet
Laybuy
MYOB
MYOB Acumatica
Mailchimp
Nango
Peaka
QuickBooks Accountants
Resend
Stripe
Twilio
Windcave
Xero
Zapier
Claim MassageHub and update features and information
Claim MassageHub and update features and information
Claim Timely and update features and information
Claim Timely and update features and information