Related Products
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About
Mark360 is a cloud-based customer messaging and automation platform for businesses that engage customers through WhatsApp and Instagram. It combines WhatsApp Business API campaigns, broadcasts and scheduled message flows with a no-code chatbot builder, AI agents, automated customer journeys and a shared team inbox for assigning conversations and handing them to human agents. Instagram tools automate direct messages and comment-triggered replies, while commerce features connect Shopify catalogs and support order updates, abandoned-cart recovery and cash-on-delivery confirmations. Integrations with business tools including Google Sheets, Razorpay and CRM platforms help teams coordinate customer communications. Mark360 is designed for ecommerce and direct-to-consumer brands, online stores, service providers, educators and agencies that manage marketing, sales and customer support conversations.
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About
Wachat is a SaaS platform designed for WhatsApp automation and marketing. It functions primarily as a middleware that allows businesses to connect their operations—such as CRM, ERP, or e-commerce systems—directly to WhatsApp via REST APIs.
Key features and functionalities include:
Communication Automation: Streamlining customer interactions through automated messaging workflows.
Multi-Agent Management: Facilitating team-based support by allowing multiple agents to manage WhatsApp conversations from a centralized dashboard.
System Integration: Providing the infrastructure to bridge WhatsApp with external applications, commonly utilized for order notifications, status updates, and customer support ticketing.
API Infrastructure: Supporting programmatic access to WhatsApp messaging capabilities, which requires managing robust API documentation and reliable connection handling to ensure consistent message delivery.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
D2C brands, online stores, service businesses, education providers and agencies (India and global)
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Audience
Developers and IT Technical Teams, E-Commerce and Digital Retailers, Customer Support and Operations Teams, B2B SaaS Providers & Agencies
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$19/month
Free plan available. Paid plans start at $19/month or $205/year; a higher plan is $99/month or $1,069/year. Recurring and usage-based charges are billed every 30 days; additional charges may apply.
Free Version
Supported
Free Trial
Supported
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Pricing
$6/month
Unlimited Messages
1 WhatsApp Instances 1 Team Members Visual Flow Builder WhatsApp Cloud API WhatsApp Web API Unlimited Contact AI Agent Mass Campaigns Full API Access Send Reply Buttons Send Carousel Send CTA Buttons Send List Menu
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationMark360
Founded: 2024
India
mark360.ai
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Company InformationWachat
Founded: 2023
Indonesia
www.wachat.net
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Alternatives |
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Categories |
Categories |
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WhatsApp Marketing Features
Alerts
Supported
API
Supported
Autoresponder
Supported
Bulk Messaging
Supported
Campaign Management
Supported
Contact Management
Supported
Multi-Language Support
Supported
Reporting / Analytics
Supported
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Integrations
Chatwoot
Not Supported
Razorpay
Supported
Shopify
Supported
Stripe
Supported
WhatsApp
Not Supported
Zapier
Not Supported
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Integrations
Chatwoot
Supported
Razorpay
Not Supported
Shopify
Not Supported
Stripe
Not Supported
WhatsApp
Supported
Zapier
Supported
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