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About

Mark360 is a cloud-based customer messaging and automation platform for businesses that engage customers through WhatsApp and Instagram. It combines WhatsApp Business API campaigns, broadcasts and scheduled message flows with a no-code chatbot builder, AI agents, automated customer journeys and a shared team inbox for assigning conversations and handing them to human agents. Instagram tools automate direct messages and comment-triggered replies, while commerce features connect Shopify catalogs and support order updates, abandoned-cart recovery and cash-on-delivery confirmations. Integrations with business tools including Google Sheets, Razorpay and CRM platforms help teams coordinate customer communications. Mark360 is designed for ecommerce and direct-to-consumer brands, online stores, service providers, educators and agencies that manage marketing, sales and customer support conversations.

About

Ominiflow gives growing teams everything they need to run marketing, sales, and customer support from one WhatsApp number: a drag-and-drop chatbot builder for answering FAQs and qualifying leads, a shared team inbox so multiple agents can handle conversations without stepping on each other, and a built-in CRM that turns chats and ad clicks into tracked leads instead of scattered messages. For e-commerce and D2C brands, customers can browse a full product catalog and pay directly inside WhatsApp — no app switching, no separate checkout link. Real estate teams use it to automate site-visit bookings straight from a lead's first message. Clinics, schools, and service businesses use it to stop losing customer replies in a single overworked phone. Ominiflow connects natively with the tools businesses already run on — Shopify, WooCommerce, Zoho, HubSpot, Salesforce, Razorpay, and 60+ others — so WhatsApp becomes another connected channel, not a disconnected side tool.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

D2C brands, online stores, service businesses, education providers and agencies (India and global)

Audience

Ecommerce, Real Estate, Healthcare, Hospitality, Automobile, Education

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$19/month
Free plan available. Paid plans start at $19/month or $205/year; a higher plan is $99/month or $1,069/year. Recurring and usage-based charges are billed every 30 days; additional charges may apply.
Free Version Supported
Free Trial Supported

Pricing

Annual plans
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • OminiFlow provides a simple way to manage business communication and automate repetitive workflows. The interface is easy to understand, and having different processes connected in one platform can save a lot of manual effort.

Cons

  • Some advanced features and integrations could be expanded further, especially for more complex business requirements.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Mark360
Founded: 2024
India
mark360.ai

Company Information

Ominiflow
Founded: 2024
India
ominiflow.com

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Categories

WhatsApp Marketing Supported

Categories

WhatsApp Marketing Supported

WhatsApp Marketing Features

Alerts Supported
API Supported
Autoresponder Not Supported
Bulk Messaging Supported
Campaign Management Supported
Contact Management Not Supported
Multi-Language Support Not Supported
Reporting / Analytics Supported

Integrations

Razorpay Supported
Shopify Supported
HubSpot CRM Not Supported
Salesforce Not Supported
Stripe Supported
WhatsApp Not Supported
WooCommerce Not Supported
Zoho CRM Not Supported

Integrations

Razorpay Supported
Shopify Supported
HubSpot CRM Supported
Salesforce Supported
Stripe Not Supported
WhatsApp Supported
WooCommerce Supported
Zoho CRM Supported
Claim Mark360 and update features and information
Claim Mark360 and update features and information
Claim Ominiflow and update features and information
Claim Ominiflow and update features and information