ManpowerManpowerGroup
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cc-Modeler ProfessionalKoolToolz.com
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Related Products
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About
With offices in 80 countries across the world, Manpower is the global leader in contingent and permanent staffing, providing organizations of all sizes with a continuum of staffing solutions to enhance business agility and competitiveness. Our associates hone their skills using our proprietary training and development Center, with over 4,000 courses, ensuring that they have the skills to power your business from day one. To manage the complexity of today’s world of work, you require talent solutions that support business strategy and meet your workforce needs. We work closely with you to deliver the business agility and staffing flexibility needed to deliver the talent you need and to uncover opportunities for increased efficiency you may not even have seen. We delve deeply into each assignment, getting to know your company, your business objectives, and talent needs.
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About
cc-Modeler ProfessionalSoftware, tools to optimize call center performance and schedulingcc-Modeler call center software simplifies staffing, scheduling and optimizing service in your call center - no matter whether it is large or small. Use it to improve your service levels, identify staffing gaps and have happier customers. Suitable for any organization handling incoming customer calls - call centers, helpdesks or support groups. Identify your real staffing needs for each period through the day. Handle multiple shifts and planned breaks, so that you can optimize agent schedules and coverage. Provide detailed performance analysis throughout the day, based on your service level goals. Eliminate periods of agent overload. Improve overall call center capacity. Improve customer satisfaction through reduced ASA and more consistent performance. Reduce the number of abandoned calls from your customers. Increase Customer Satisfaction.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies in need of a talent management platform
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Audience
Companies seeking a tool to optimize call center performance and scheduling
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationManpowerGroup
Founded: 1948
United States
www.manpowergroup.com/workforce-solutions/manpower
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Company InformationKoolToolz.com
kooltoolz.com
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Categories |
Categories |
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Workforce Management Features
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
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Integrations
No info available.
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Integrations
No info available.
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