ManageEngine Remote Access PlusManageEngine
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Related Products
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About
Remote Access Plus is an enterprise remote support solution that helps system administrators and IT help desk technicians troubleshoot remote computers from a central location. Powerful built-in tools such as Advanced Remote Control, System Manager, Wake on LAN, Remote Shutdown, Remote File Transfer and more enable an elite remote support experience and dramatically reduce problem resolution times from days to minutes. Remote Access Plus is an enterprise remote support solution that helps system administrators and IT help desk technicians troubleshoot remote computers from a central location. The powerful built-in tools such as advanced remote control, system administrator.
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About
SecureLink is the leader in managing vendor privileged access and remote support for both highly regulated enterprise organizations and technology vendors. SecureLink serves more than 30,000 organizations worldwide. World-class companies across multiple industries including healthcare, financial services, legal, gaming, and retail rely on SecureLink’s secure, purpose-built platform. SecureLink is headquartered in Austin, Texas. Experience SecureLink's access management platforms for yourself. Fill out this form, and a SecureLink team member will reach out to you to set up a personalized demo so you can see our critical access management solutions in action. The implementation process which includes a dedicated project manager, server configuration, workflow consulting, and administrator training. A customized demo of the Enterprise Access, Customer Connect, Access Intelligence, or Privacy Monitor platform.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Remote Support solution for companies
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Audience
SecureLink functions best with any company that enlists the help of remote vendors or third parties and vendors that connect remotely to clients’ networks. Our top industries include healthcare, manufacturing, legal, gaming, and government. Specifically, our enterprise product resonates best with information security, information technology, and identity and access management teams. For our vendor product, our users are on the support side-- both customer and technical.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$95 per year
Free Version
Supported
Free Trial
Not Supported
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PricingSecureLink’s products are offered in pricing that is best for our users. For the enterprise product, SecureLink is priced per vendor (e.g. your vendor might have hundreds of support reps, but you are only charged for each unique vendor, not user). For our vendor product, the pricing is based on concurrent connections, so it depends on the number of clients you would need to connect to.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationManageEngine
www.manageengine.com
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Company InformationSecureLink
Founded: 2003
United States
www.securelink.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Remote Support Features
Diagnostic Tools
Supported
File Transfer
Not Supported
Live Chat
Not Supported
Real-time Chat
Supported
Remote Control
Not Supported
Screen Sharing
Supported
Session Recording
Supported
Session Transfer
Supported
Surveys & Feedback
Not Supported
IT Management Features
Capacity Monitoring
Not Supported
Compliance Management
Not Supported
Event Logs
Supported
Hardware Inventory
Supported
IT Budgeting
Not Supported
License Management
Not Supported
Patch Management
Not Supported
Remote Access
Supported
Scheduling
Not Supported
Software Inventory
Supported
User Activity Monitoring
Supported
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Remote Desktop Features
Chat
Not Supported
Cross-Platform Access
Not Supported
File Transfer
Supported
Group View
Supported
Mobile Device Access
Not Supported
Multi Monitor Support
Not Supported
Record Remote Sessions
Supported
Remote Print
Not Supported
Remote Wake
Not Supported
User Management
Supported
Remote Support Features
Diagnostic Tools
Supported
File Transfer
Supported
Live Chat
Not Supported
Real-time Chat
Supported
Remote Control
Not Supported
Screen Sharing
Supported
Session Recording
Supported
Session Transfer
Supported
Surveys & Feedback
Supported
Privileged Access Management Features
Application Access Control
Supported
Behavioral Analytics
Not Supported
Credential Management
Supported
Endpoint Management
Not Supported
For MSPs
Not Supported
Granular Access Controls
Supported
Least Privilege
Supported
Multifactor Authentication
Supported
Password Management
Supported
Policy Management
Not Supported
Remote Access Management
Supported
Threat Intelligence
Not Supported
User Activity Monitoring
Not Supported
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Integrations
Active Directory
Not Supported
Authy
Not Supported
Cisco Duo
Not Supported
CyberArk Privileged Access Manager
Not Supported
Delinea Cloud Access Controller
Not Supported
Google Authenticator
Not Supported
Microsoft Authenticator
Not Supported
OneLogin
Not Supported
Ping Identity
Not Supported
Salesforce
Not Supported
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Integrations
Active Directory
Supported
Authy
Supported
Cisco Duo
Supported
CyberArk Privileged Access Manager
Supported
Delinea Cloud Access Controller
Supported
Google Authenticator
Supported
Microsoft Authenticator
Supported
OneLogin
Supported
Ping Identity
Supported
Salesforce
Supported
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