ManageEngine Applications Manager vs. ServicePilot Comparison


ManageEngine Applications Manager ManageEngine	ServicePilot	+	+
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		Related Products Site24x7 ManageEngine Site24x7 is a comprehensive observability and monitoring solution designed to help organizations effectively manage their IT environments. It offers monitoring for back-end IT infrastructure deployed on-premises, in the cloud, in containers, and on virtual machines. It ensures a superior digital experience for end users by tracking application performance and providing synthetic and real user insights. It also analyzes network performance, traffic flow, and configuration changes, troubleshoots application and server performance issues through log analysis, offers custom plugins for the entire tech stack, and evaluates real user usage. Whether you're an MSP or a business aiming to elevate performance, Site24x7 provides enhanced visibility, optimization of hybrid workloads, and proactive monitoring to preemptively identify workflow issues using AI-powered insights. Monitoring the end-user experience is done from more than 130 locations worldwide. 792 Ratings Visit Website AdRem NetCrunch NetCrunch is a powerful, scalable, all-in-one network monitoring system built for modern IT environments. It supports agentless monitoring of thousands of devices, covering SNMP, servers, virtualization (VMware, Hyper-V), cloud (AWS, Azure, GCP), traffic flows (NetFlow, sFlow), logs, and custom data via REST or scripts. With 670+ monitoring packs and dynamic views, it automates discovery, configuration, alerting, and automates self-healing actions for efficient remote remediation in response to alerts. Its node-based licensing eliminates sensor sprawl and complexity, providing a clear, cost-effective path to scale. Real-time dashboards, policy-driven setup, advanced alert tuning and 40+ alert actions including remote script execution, service restart, process kill or device reboot-make NetCrunch ideal for organizations replacing legacy tools like PRTG, SolarWinds, or WhatsUp Gold. Fast to deploy and future-proof. Can be installed on prem, self hosted in the cloud, or mixed. 147 Ratings Visit Website ManageEngine OpManager OpManager is a network management tool geared to monitor your entire network. Ensure all devices operate at peak health, performance, and availability. The extensive network monitoring capabilities lets you track performance of switches, routers, LANs, WLCs, IP addresses, and firewalls. Monitor the finer aspects of your network: Hardware monitoring enables CPU, memory, and disk monitoring, for efficient. performance of all devices. Perform seamless faults and alerts management with real-time notifications and detailed logs for quick issue detection and resolution. Achieve network automation, with workflows enabling automated diagnostics and troubleshooting actions. Advanced network visualization-including business views, topology maps, heat maps, and customizable dashboards give admins an at-a-glance view of network status. 250+ pre-built reports covering metrics like device performance, network usage, uptime, facilitate capacity planning and improved decision-making. 1,450 Ratings Visit Website Paessler PRTG Paessler PRTG is an all-inclusive monitoring software solution developed by Paessler. Equipped with an easy-to-use, intuitive interface with a cutting-edge monitoring engine, PRTG optimizes connections and workloads as well as reduces operational costs by avoiding outages while saving time and controlling service level agreements (SLAs). The solution is packed with specialized monitoring features that include flexible alerting, cluster failover solution, distributed monitoring, in-depth reporting, maps and dashboards, and more. PRTG monitors your entire IT infrastructure. All important technologies are supported: • SNMP: ready-to-use and custom options • WMI and Windows Performance Counters • SSH: for Linux/Unix and macOS systems • Traffic analysis using flow protocols or packet sniffing • HTTP requests • REST APIs returning XML or JSON • Ping, SQL, and many more 740 Ratings Visit Website groundcover Cloud-based observability solution that helps businesses track and manage workload and performance on a unified dashboard. Monitor everything you run in your cloud without compromising on cost, granularity, or scale. groundcover is a full stack cloud-native APM platform designed to make observability effortless so that you can focus on building world-class products. By leveraging our proprietary sensor, groundcover unlocks unprecedented granularity on all your applications, eliminating the need for costly code changes and development cycles to ensure monitoring continuity. 100% visibility, all the time. Cover your entire Kubernetes stack instantly, with no code changes using the superpowers of eBPF instrumentation. Take control of your data, all in-cloud. groundcover’s unique inCloud architecture keeps your data private, secured and under your control without ever leaving your cloud premises. 32 Ratings Visit Website Device42 With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors. Device42 continuously discovers, maps, and optimizes infrastructure and applications across data centers and cloud, while intelligently grouping workloads by application affinities and other resource formats that provide a clear view of what is connected to the environment at any given time. As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have. 173 Ratings Visit Website Pulseway Pulseway is a real-time remote monitoring and management (RMM) software for MSPs and IT departments that allows you to take full control over your entire IT environment. Easy to use and quick to deploy, Pulseway ensures that any IT issues are detected, monitored, and addressed at the earliest time possible. The platform offers complete visibility through the Pulseway Dashboard, advanced automation, remote control, OS & 3rd party patch management, network monitoring, IT automation, custom reports, complete command traceability, email notifications, and so much more. We also offer add-ons for endpoint protection, business management (PSA) and backup & disaster recovery software and integration with leading AV providers to give you the power of a full IT stack. Over 6,000 customers worldwide use Pulseway every day to pro-actively manage their own and customers IT infrastructure. Test it free today with our 14-day no commitment trial. 461 Ratings Visit Website Auvik Auvik's cloud-based network monitroing and management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. You get complete network visibility and control. Real-time network mapping & inventory means you'll always know exactly whats where, even as your users move. Automated config backup & restore on network devices means you'll mitigate network risk with no manual effort. And deep network traffic insights is a game changer. Whether you are a corporate IT professional or a Managed Service Provider, Auvik has a simple, out of the box solution for you and your team that only take minutes to deploy. 662 Ratings Visit Website ConnectWise Automate Solve IT problems at the speed of business with ConnectWise Automate. A robust remote monitoring and management (RMM) platform, ConnectWise Automate helps boost the effectiveness of IT teams. It offers teams the ability to discover all devices and users that need to be proactively monitored, remove delivery roadblocks, and support more endpoints without adding headaches or head count. 501 Ratings Visit Website V2 Cloud V2 Cloud offers powerful, secure, and fully managed virtual desktops accessible from anywhere. Our platform is purpose-built for Independent Software Vendors, Managed Service Providers, IT professionals, and business owners looking to streamline operations, improve security, and scale efficiently. With V2 Cloud, you can easily start your desktops and apps in the cloud, enabling secure remote work from anywhere. Plus, you can access fully managed IT services, proactive security, and responsive support to scale effortlessly. Get the business resiliency you need! Boost your performance with the GPU-enhanced virtual machine and start working with heavy applications without crashes. Enjoy fast and professional support with global multilingual support. Discover how simple and cost-effective desktop virtualization can be with V2 Cloud. Try it today! 267 Ratings Visit Website
About ManageEngine Applications Manager is an enterprise-ready platform designed to monitor an entire application ecosystem of a business organization. Our platform helps IT and DevOps teams get visibility into all the dependent components within their application stack. With Applications Manager, it becomes easier to monitor the performance of mission-critical web applications, web servers, databases, cloud services, middleware, ERP systems, messaging components, and more. It has tons of features that fast-track the troubleshooting process and help reduce MTTR. This way, issues are fixed before application end-users are affected. Applications Manager has a fully functional dashboard that can be customized to get performance insights at a glance. By configuring alerts, it constantly keeps a lookout for performance issues within the application stack. Combining this with intelligent machine learning, Applications Manager helps turn performance data into actionable insights.	About ServicePilot has a simple objective, to provide an accurate view of the IT and applications: security, availability and performance. Teams have a difficult problem, maintaining applications in perfect working order in a high-performance and secure way. This is not an easy task in this world of agile development, frequent changes, rapid evolution and ever-increasing complexity of information systems architecture. Since their introduction, a lot has changed in IT: Cloud computing has become the new standard, mobile devices have become more powerful, the Internet of Things is growing more and more, and micro-services and containers are changing the way applications are built. These changes are leading to new needs, and old tools will find it hard to adapt and will be insufficient. A new generation of monitoring tools has become necessary. However, the infrastructure, the network and the storage should not be neglected because applications would not work without them.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience SMBs to mid-large enterprises	Audience IT teams looking for a security monitoring platform
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $395.00/Year Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 4.8 / 5 ease 4.8 / 5 features 4.7 / 5 design 4.4 / 5 support 4.7 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information ManageEngine Founded: 1996 United States www.manageengine.com/products/applications_manager/	Company Information ServicePilot Founded: 2001 France www.servicepilot.com/en/
Alternatives Pulseway MMSOFT Design	Alternatives Sematext Cloud Sematext Group
CloudQA Statnetics, LLC	Centreon
SolarWinds Server & Application Monitor SolarWinds	Datadog
Datadog	Site24x7 ManageEngine
Site24x7 ManageEngine View All	eG Enterprise eG Innovations View All
Categories Application Dependency Mapping Application Performance Monitoring (APM) Cloud Management Cloud Monitoring Container Monitoring Data Center Management Database Database Performance Tuning DNS Monitoring Hardware Monitoring Server Management Server Monitoring Shadow IT Discovery Virtualization Website Monitoring	Categories Application Performance Monitoring (APM) Container Monitoring Digital Experience Monitoring Log Management Log Monitoring Microservices Network Monitoring Server Monitoring
Application Performance Monitoring (APM) Features Baseline Manager Diagnostic Tools Full Transaction Diagnostics Performance Control Resource Management Root-Cause Diagnosis Server Performance Trace Individual Transactions Show More Features Cloud Management Features Access Control Billing & Provisioning Capacity Analytics Cost Management Demand Monitoring Multi-Cloud Management Performance Analytics SLA Management Supply Monitoring Workflow Approval Data Center Management Features Audit Trail Behavior-Based Acceleration Cross Reference System Device Auto Discovery Diagnostic Testing Import / Export Data JCL Management Multi-Platform Multi-User Power Management Sarbanes-Oxley Compliance Database Features Backup and Recovery Creation / Development Data Migration Data Replication Data Search Data Security Database Conversion Mobile Access Monitoring NOSQL Performance Analysis Queries Relational Interface Virtualization Server Management Features CPU Monitoring Credential Management Database Servers Email Monitoring Event Logs History Tracking Patch Management Scheduling User Activity Monitoring Virtual Machine Monitoring Virtualization Features Archiving & Retention Capacity Monitoring Data Mobility Desktop Virtualization Disaster Recovery Namespace Management Performance Management Version Control Virtual Machine Monitoring Website Monitoring Features Availability Testing Event Logs Event-Based Notifications FTP Monitoring Mail Server Monitoring Maintenance Scheduling Performance Metrics Real Time Monitoring Transaction Monitoring Uptime Reporting
Integrations AWS Marketplace GitHub ManageEngine Analytics Plus ManageEngine OpManager ManageEngine ServiceDesk Plus Microsoft 365 Microsoft Teams Prometheus SMSEagle ServiceNow Slack Show More Integrations View All 8 Integrations	Integrations AWS Marketplace GitHub ManageEngine Analytics Plus ManageEngine OpManager ManageEngine ServiceDesk Plus Microsoft 365 Microsoft Teams Prometheus SMSEagle ServiceNow Slack Show More Integrations View All 3 Integrations
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