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About

ManageEngine Applications Manager is an enterprise-ready platform designed to monitor an entire application ecosystem of a business organization. Our platform helps IT and DevOps teams get visibility into all the dependent components within their application stack. With Applications Manager, it becomes easier to monitor the performance of mission-critical web applications, web servers, databases, cloud services, middleware, ERP systems, messaging components, and more. It has tons of features that fast-track the troubleshooting process and help reduce MTTR. This way, issues are fixed before application end-users are affected. Applications Manager has a fully functional dashboard that can be customized to get performance insights at a glance. By configuring alerts, it constantly keeps a lookout for performance issues within the application stack. Combining this with intelligent machine learning, Applications Manager helps turn performance data into actionable insights.

About

Netreo is the most comprehensive full stack IT infrastructure management and observability platform. We provide a single source of truth for proactive performance and availability monitoring for large enterprise networks, infrastructure, applications and business services. Our solution is used by: - IT Executives to have full visibility from the business service right down into the infrastructure and network that supports it. - IT Engineering departments as a decision support system for capacity planning, and architecting modern solutions. - IT Operations teams for real time visibility into what is failing in their environment, what bottlenecks exist and who it is affecting. We provide all of these insights for systems and vendor mixes in large heterogeneous and constantly evolving environments. We have an extensive and growing list of supported vendors (over 350 integrations) including network vendors, servers, storage, virtualization, cloud platforms and others.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

SMBs to mid-large enterprises

Audience

IT Operations, IT Engineering, DevOps, MSPs

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$395.00/Year
Annual & perpetual pricing models are available.

Suitable prices that are segmented into professional & enterprise editions.

Can also contact support for a custom quote.
Free Version Supported
Free Trial Supported

Pricing

$5/resource/mo
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.5 / 5
support 4.5 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • ManageEngine Applications Manager provides comprehensive monitoring for servers, applications, databases, and network services from a single dashboard. The alerting system helps identify issues proactively, reducing downtime and improving incident response times. It supports a wide range of technologies, offers detailed performance metrics, customizable dashboards, and useful reporting features. The setup process is straightforward, and adding new monitors is relatively easy. Overall, it provides excellent visibility into infrastructure health and application performance.
  • Easy to deploy and configure with a user-friendly interface. Provides comprehensive monitoring for servers, applications, databases, and cloud infrastructure from a single dashboard. Real-time performance monitoring and alerts help identify issues before they impact business operations.
  • Easy to use Simple and user-friendly interface Fast performance Makes app management convenient Well-organized features Reliable and useful Saves time when managing applications
  • I like ManageEngine Applications Manager because it offers centralized monitoring for applications, servers, databases, and cloud resources, real-time monitoring and proactive alerting capabilities help identify and resolve issues before impact business operations, and It helps quickly identify and troubleshoot issues across applications and infrastructure, reducing downtime and improving overall operational efficiency. Additionally, this platform supports a wide range of technologies and integrates well with existing IT environments, making it a reliable solution for maintaining application availability and performance.
  • ManageEngine Applications Manager has been a reliable tool for monitoring the health and performance of our applications, servers, databases, and infrastructure components from a single dashboard. What stands out most is its broad monitoring coverage and the ability to quickly identify performance bottlenecks before they impact end users.

Cons

  • The user interface could be more modern and intuitive in certain areas. Some advanced configurations and custom reporting options require additional learning and experience. In larger environments, careful tuning may be required to optimize performance and reduce alert noise.
  • The user interface can feel complex for new users, and some advanced configurations require additional learning. Certain reports and dashboards could be more customizable, and occasional performance issues may occur in large environments.
  • Some features may need improvement. The app could offer more customization options. Occasional performance issues may occur. More frequent updates and new features would be welcome. The interface could be improved further for an even better user experience.
  • ManageEngine Applications Manager offers strong monitoring capabilities, but the initial setup can be time-consuming, and some advanced reporting and dashboard customizations require additional effort, and some integrations and configurations have a learning curve for new user. The licensing costs of this product can increase as the number of monitored resources grows and pricing may be challenging for smaller organizations with limited IT budgets, and also in large-scale environments with a high number of monitored applications and resources that situation the dashboard and report generation can occasionally become slower.
  • On the downside, the user interface can feel somewhat dated compared to some newer observability platforms, and configuring advanced monitoring for complex environments may require a learning curve. Some reports and dashboards could also be more intuitive to customize.

Pros & Cons from Real Users

Pros

  • I like there is one price for all feature functionality. Not like other products where everything is an added cost.

Cons

  • Bugs have been a challenge but they are now focusing hard on reducing these to zero.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ManageEngine
Founded: 1996
United States
www.manageengine.com/products/applications_manager/

Company Information

Netreo
Founded: 2000
United States
www.netreo.com

Alternatives

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ManageEngine

Categories

Categories

Application Performance Monitoring (APM) Features

Baseline Manager Not Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Supported
Performance Control Supported
Resource Management Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Supported

Cloud Management Features

Access Control Not Supported
Billing & Provisioning Supported
Capacity Analytics Supported
Cost Management Supported
Demand Monitoring Not Supported
Multi-Cloud Management Supported
Performance Analytics Supported
SLA Management Supported
Supply Monitoring Not Supported
Workflow Approval Not Supported

Data Center Management Features

Audit Trail Not Supported
Behavior-Based Acceleration Not Supported
Cross Reference System Not Supported
Device Auto Discovery Supported
Diagnostic Testing Supported
Import / Export Data Supported
JCL Management Not Supported
Multi-Platform Supported
Multi-User Supported
Power Management Not Supported
Sarbanes-Oxley Compliance Not Supported

Database Features

Backup and Recovery Not Supported
Creation / Development Not Supported
Data Migration Not Supported
Data Replication Not Supported
Data Search Not Supported
Data Security Supported
Database Conversion Not Supported
Mobile Access Supported
Monitoring Supported
NOSQL Supported
Performance Analysis Supported
Queries Supported
Relational Interface Not Supported
Virtualization Supported

Server Management Features

CPU Monitoring Supported
Credential Management Not Supported
Database Servers Supported
Email Monitoring Supported
Event Logs Supported
History Tracking Not Supported
Patch Management Not Supported
Scheduling Not Supported
User Activity Monitoring Supported
Virtual Machine Monitoring Supported

Website Monitoring Features

Availability Testing Supported
Event Logs Not Supported
Event-Based Notifications Supported
FTP Monitoring Supported
Mail Server Monitoring Supported
Maintenance Scheduling Supported
Performance Metrics Supported
Real Time Monitoring Supported
Transaction Monitoring Supported
Uptime Reporting Supported

Virtualization Features

Archiving & Retention Not Supported
Capacity Monitoring Supported
Data Mobility Not Supported
Desktop Virtualization Supported
Disaster Recovery Not Supported
Namespace Management Not Supported
Performance Management Supported
Version Control Not Supported
Virtual Machine Monitoring Supported

Application Performance Monitoring (APM) Features

Baseline Manager Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Supported
Performance Control Supported
Resource Management Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Supported

Cloud Management Features

Access Control Not Supported
Billing & Provisioning Not Supported
Capacity Analytics Supported
Cost Management Not Supported
Demand Monitoring Supported
Multi-Cloud Management Supported
Performance Analytics Supported
SLA Management Supported
Supply Monitoring Supported
Workflow Approval Not Supported

Server Management Features

CPU Monitoring Supported
Credential Management Not Supported
Database Servers Supported
Email Monitoring Supported
Event Logs Supported
History Tracking Supported
Patch Management Not Supported
Scheduling Not Supported
User Activity Monitoring Not Supported
Virtual Machine Monitoring Supported

Website Monitoring Features

Availability Testing Supported
Event Logs Supported
Event-Based Notifications Supported
FTP Monitoring Supported
Mail Server Monitoring Supported
Maintenance Scheduling Not Supported
Performance Metrics Supported
Real Time Monitoring Supported
Transaction Monitoring Supported
Uptime Reporting Supported

Configuration Management Features

Access Control / Permissions Supported
Application Deployment Not Supported
Automated Provisioning Not Supported
Infrastructure Automation Supported
Node Management Not Supported
Orchestration Not Supported
Reporting Analytics / Visualization Supported
Task Management Not Supported

Database Monitoring Features

Anomaly Detection Supported
Autodiscovery Supported
Capacity Planning Supported
Dashboard Supported
Dependency Tracking Supported
Historical Trend Analysis Supported
Multitenancy Supported
Notifications / Alerts Supported
Performance Monitoring Supported
Permissions / Access Controls Not Supported
Predictive Analytics Supported
Prioritization Not Supported
Query Analysis Not Supported
Resource Optimization Supported
Troubleshooting Supported

DevOps Features

Approval Workflow Not Supported
Dashboard Supported
KPIs Not Supported
Policy Management Not Supported
Portfolio Management Not Supported
Prioritization Not Supported
Release Management Not Supported
Timeline Management Not Supported
Troubleshooting Reports Not Supported

IT Alerting Features

Alert Noise Reduction Supported
Alert Routing Supported
Dynamic Notifications Supported
Enriched Incident Context Supported
Escalation Policies Supported
Incident History Audit Supported
Multi-User Alerting Supported
Multiple Alert Types Supported
On-Call Management Not Supported
Rich HTML Email Notifications Supported

IT Infrastructure Monitoring Features

Alerts / Notifications Supported
Application Monitoring Supported
Bandwidth Monitoring Supported
Capacity Planning Supported
Configuration Change Management Supported
Data Movement Monitoring Not Supported
Health Monitoring Supported
Multi-Platform Support Supported
Performance Monitoring Supported
Point-in-Time Visibility Supported
Reporting / Analytics Supported
Virtual Machine Monitoring Supported

Infrastructure-as-a-Service (IaaS) Features

Analytics / Reporting Supported
Configuration Management Supported
Data Migration Not Supported
Data Security Not Supported
Load Balancing Not Supported
Log Access Not Supported
Network Monitoring Supported
Performance Monitoring Supported
SLA Monitoring Supported

Network Mapping Features

Color Codes / Icons Supported
Compliance Management Not Supported
Device Auto Discovery Supported
Hierarchical Mapping Supported
Location-Based Mapping Supported
Map Exporting Not Supported
On-Demand Mapping Supported
Reporting/Analytics Supported
Self-Updating Maps Supported
Web Traffic Reporting Supported

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Supported
Diagnostic Tools Supported
Internet Usage Monitoring Supported
IP Address Monitoring Not Supported
Real Time Analytics Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Supported

Network Troubleshooting Features

Alerts / Escalation Supported
Bandwidth Troubleshooting Supported
Change Management Supported
Configuration Management Supported
Connectivity Management Supported
Data Visualization Supported
Historical Audit Supported
Mobile Network Troubleshooting Not Supported
Network Analysis Supported
Network Monitoring Supported

RMM Features

Deployment Management Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Supported
Network Monitoring Supported
Patch Management Supported
Real-time Alerts Supported
Remediation Management Supported

System Monitoring Features

Alerts / Notifications Supported
Antivirus Management Not Supported
Data Backup / Recovery Not Supported
Device Monitoring Supported
Inventory Management Not Supported
Patch Management Not Supported
Policy-based Automation Not Supported
Remote Monitoring Supported
Reporting / Analytics Supported
Risk Analysis Not Supported
Server Monitoring Supported
Service Configuration Management Not Supported

Integrations

ServiceNow Supported
Slack Supported
AWS Marketplace Supported
Autotask PSA Not Supported
Cherwell Software Not Supported
Cisco Adaptive Security Appliance (ASA) Not Supported
Freshdesk Not Supported
Google Cloud Platform Not Supported
ManageEngine ServiceDesk Plus Supported
Microsoft 365 Not Supported
Microsoft Azure Not Supported
Microsoft IIS Not Supported
Nutanix Intelligent Operations Not Supported
PostgreSQL Not Supported
Redis Not Supported
SonicWall Next Generation Firewall Not Supported
Splunk Enterprise Not Supported
Twilio Not Supported
WatchGuard Network Security Not Supported
Zendesk Not Supported

Integrations

ServiceNow Supported
Slack Supported
AWS Marketplace Not Supported
Autotask PSA Supported
Cherwell Software Supported
Cisco Adaptive Security Appliance (ASA) Supported
Freshdesk Supported
Google Cloud Platform Supported
ManageEngine ServiceDesk Plus Not Supported
Microsoft 365 Supported
Microsoft Azure Supported
Microsoft IIS Supported
Nutanix Intelligent Operations Supported
PostgreSQL Supported
Redis Supported
SonicWall Next Generation Firewall Supported
Splunk Enterprise Supported
Twilio Supported
WatchGuard Network Security Supported
Zendesk Supported
Claim ManageEngine Applications Manager and update features and information
Claim ManageEngine Applications Manager and update features and information
Claim Netreo and update features and information
Claim Netreo and update features and information