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About

Build your brand with every shipment. Malomo is a shipment tracking platform for ecommerce brands to increase repeat purchases and reduce customer support tickets. Turn order tracking into an owned marketing channel to deliver a consistent brand experience. Take control of delivery tracking information and share it with customers on a platform your brand controls. Design and test unique post-purchase experiences and marketing campaigns with branded package tracking pages. Build trust, foster brand loyalty and delight your customers when they’re most engaged. Reduce support tickets related to shipping. Reduce support tickets related to shipping. Drive repeat purchases.

About

parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational cost and complexity, and optimize customer experience in an unprecedented way. Our award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experience, creating unique moments of pure joy for their customers. Trusted by over 800 brands including IKEA, Chico’s, H&M, and Yeti, we actively manage the post-purchase experience across 175 countries and track shipping data from more than 350 carriers worldwide. Find out more at parcelLab.com

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

D2C eCommerce brands that want to get better at shipping

Audience

Operations experience management platform for organizations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$39 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Malomo
Founded: 2018
United States
gomalomo.com

Company Information

parcelLab
Founded: 2015
United States
parcellab.com

Alternatives

Alternatives

LateShipment.com

LateShipment.com

LateShipment Inc.

Categories

Shipment Tracking Supported

Categories

Returns Management Supported
Shipment Tracking Supported
Shipping Supported

Shipment Tracking Features

Alerts/Notifications Supported
Delivery Estimate Supported
For eCommerce Supported
For Freight Not Supported
Status Tracking Supported
Website Integration Supported

Integrations

Zendesk Supported
Delhivery Not Supported
FedEx Ship Manager Not Supported
Flip Not Supported
Foursixty Supported
Google Analytics Supported
Gorgias Supported
Instagram Supported
Justuno Supported
Klaviyo Supported
Nosto Supported
Olark Supported
Paack Not Supported
SAP Store Not Supported
SEUR PRO Not Supported
Salesforce Not Supported
Shopify Supported
Shopify Plus Supported
Yotpo Supported
YouTube Supported

Integrations

Zendesk Supported
Delhivery Supported
FedEx Ship Manager Supported
Flip Supported
Foursixty Not Supported
Google Analytics Not Supported
Gorgias Not Supported
Instagram Not Supported
Justuno Not Supported
Klaviyo Not Supported
Nosto Not Supported
Olark Not Supported
Paack Supported
SAP Store Supported
SEUR PRO Supported
Salesforce Supported
Shopify Not Supported
Shopify Plus Not Supported
Yotpo Not Supported
YouTube Not Supported
Claim Malomo and update features and information
Claim Malomo and update features and information
Claim parcelLab and update features and information
Claim parcelLab and update features and information