Related Products
|
||||||
About
Build your brand with every shipment. Malomo is a shipment tracking platform for ecommerce brands to increase repeat purchases and reduce customer support tickets. Turn order tracking into an owned marketing channel to deliver a consistent brand experience. Take control of delivery tracking information and share it with customers on a platform your brand controls. Design and test unique post-purchase experiences and marketing campaigns with branded package tracking pages. Build trust, foster brand loyalty and delight your customers when they’re most engaged. Reduce support tickets related to shipping. Reduce support tickets related to shipping. Drive repeat purchases.
|
About
Control the customer experience all the way to their doorstep. Route empowers brands to be intentional about their post-purchase experience with visual order tracking, package protection, effortless claim-filing, and the world’s first universal order history. As a share of total commerce moves online, optimizing each phase of the customer journey will become an essential competitive advantage, yet the post-purchase experience has yet to be thoughtfully designed. Route empowers brands to be intentional with their post-purchase experience by taking control from checkout to delivery, creating brand advocates in the process. Customers instantly add Route+ to their online orders at point of checkout, activating an exclusive feature that enables package protection and one-click refunds and reorders. Route+ reduces customer effort through a seamless claims filing process.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
D2C eCommerce brands that want to get better at shipping
|
Audience
Online retailers that ship products and want to improve the post-purchase experience for customers
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$39 per month
Free Version
Free Trial
|
PricingCost to Customer:1% of total cart
Cost to Merchant: Free
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationMalomo
Founded: 2018
United States
gomalomo.com
|
Company InformationRoute
Founded: 2018
United States
route.com/merchants/
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
|
|||||
Categories |
Categories |
|||||
Shipment Tracking Features
Alerts/Notifications
Delivery Estimate
For eCommerce
For Freight
Status Tracking
Website Integration
|
Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Order Management Features
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
|
|||||
Integrations
Shopify
AmmoReady
Appbrew
Flip
Foursixty
Google Analytics
Gorgias
Instagram
Justuno
Klaviyo
|
Integrations
Shopify
AmmoReady
Appbrew
Flip
Foursixty
Google Analytics
Gorgias
Instagram
Justuno
Klaviyo
|
|||||
|
|
|