MOLIPerdix Software
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Related Products
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About
By transforming, digitalizing, and integrating your documentation, process tracking, and operational communications, MOLI improves efficiency, helps prevent mistakes, and adds value to your data. MOLI helps you and your team train, assess, certify, document, and communicate — so you can make a quality product, pass your audits, and strengthen your company. Auditable, verifiable, contextual on-the-job training and work instructions. A complete record of all Job information, changes, data, and actions. Immediate contextual or systemwide notification of quality issues or other messaging. Empower operators to escalate issues to supervisors, with full resolution logging and tiered response. Display real-time production metrics, training status, alerts, current visitors, and more. Give your customers access to specific live and historical production data.
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About
livepro is the perfect Knowledge Management solution for Customer Service/Experience - whether it be on the phone, behind the counter, in the field or customer self-service, livepro has the tools to improve cx scores, cut training times, improve compliance and boost staff engagement with confidence. livepro is purpose built Knowledge Management for Customer Experience. We focus on delivering answers to agents, not long complex documents. This is made possible by livepros powerful features like search and easy to follow process guidance. livepro requires next to no training and turns your agents into experts meaning staff confidence and customer satisfaction go up while AHT and training costs are cut down. Increase Customer Satisfaction by reducing AHT up to 25% and cutting transfers by up to 35%. Improved Staff Engagement and Induction-Training Periods cut by 50% or more. Improve Compliance & Risk with Authored Only Content & SOC Certified Secured Data.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Information processing system for manufacturing
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Audience
Enterprises and companies in need of a customer experience knowledge management solution to connect with customers
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Pilot Starting at $3,000
Free Version
Free Trial
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Pricing
No information available.
Pricing scales with your team size and the advanced features you need. Reach out and we'll provide the price for the features your team requires.
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPerdix Software
Founded: 2014
United States
meetmoli.com
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Company Informationlivepro
Founded: 2001
Australia | USA
www.livepro.com
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Categories |
Categories |
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Work Instructions Features
Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control
Manufacturing Features
Accounting Integration
ERP
Maintenance Management
MES
MRP
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management
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Work Instructions Features
Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control
Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
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Integrations
Genesys Cloud CX
Microsoft Teams
NiCE CXone Mpower
Revver
Salesforce
Slack
SyteLine ERP (CloudSuite Industrial)
V-Person
Zendesk
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Integrations
Genesys Cloud CX
Microsoft Teams
NiCE CXone Mpower
Revver
Salesforce
Slack
SyteLine ERP (CloudSuite Industrial)
V-Person
Zendesk
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