Lynna

Lynna

Lynna Labs Ltd
MooseDesk

MooseDesk

Vegahub Technology
+
+

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About

Lynna is a hosted AI assistant that answers website visitors’ questions using a business’s own website, documents and notes. Businesses add a snippet to show a chat side panel, or share Lynna’s hosted page and QR code. The assistant provides answers with links to their sources and routes unanswered questions, requests for a person and other cases needing human judgment to the team. Staff can assign questions to branches or departments and reply by email; replies can be saved to the knowledge base for future answers. Lynna supports website crawling, document uploads, conversation history, knowledge-gap summaries and visitor data controls. It is designed for UK businesses that regularly answer customer questions, including letting agents, trades, salons, clinics, professional services and other local businesses.

About

MooseDesk is a customer support help desk for Shopify merchants that brings customer conversations and store-related support tasks into one workspace. Teams can manage tickets from email, live chat, social messaging, and other supported channels; use a shared inbox and ticket workflows; and publish a help center with FAQs and self-service content. The product also offers AI-assisted replies and chatbot features, order lookup and tracking support, and Shopify-connected customer and order context. It is designed for ecommerce teams handling pre-sale questions, order-status requests, returns, and post-purchase support. MooseDesk is delivered as a Shopify-connected web application, with a storefront chat widget for customer conversations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

UK businesses, starting with letting agents, that answer the same customer questions every day

Audience

Shopify merchants and ecommerce support teams that handle customer questions, order-status requests, returns, and post-purchase support.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

£39/month
Starter: £39/month or £390/year (two months free) for one location, including 1,000 AI replies/month, 1 branch or department, 2 team seats, 200 website pages and 50 uploaded documents. No setup fee or per-chat charge; no VAT is charged.
Free Version Not Supported
Free Trial Supported

Pricing

$0/month
The Free plan is $0/month. Paid plans are $19/month, $49/month, and $249/month. Paid-plan features vary, and paid plans include a 7-day free trial.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Lynna Labs Ltd
Founded: 2026
United Kingdom
lynna.app

Company Information

Vegahub Technology
United States
moosedesk.com

Alternatives

Alternatives

No Alternatives
thatChat

thatChat

La Luce

Categories

AI Chatbots Supported

Categories

AI Chatbots Supported
Help Desk Supported

Integrations

Shopify Not Supported
Squarespace Supported
TrackingMore Not Supported
Wix Supported
WordPress Supported

Integrations

Shopify Supported
Squarespace Not Supported
TrackingMore Supported
Wix Not Supported
WordPress Not Supported
Claim Lynna and update features and information
Claim Lynna and update features and information
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Claim MooseDesk and update features and information