Lydoh

Lydoh

Zuzis LLC
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About

Lydoh is a cloud-based AI front desk for independent healthcare practices, including medical, dental, veterinary, chiropractic, and med spa offices. It answers incoming calls around the clock, responds to routine questions using practice-approved information, and captures appointment, refill, and other requests for staff review. Practices can use a dedicated phone number, receive summaries of calls and missed-call text backs, send appointment reminders, and communicate with patients by text. Configurable after-hours workflows can route urgent calls to an on-call provider, while the dashboard records call and escalation activity. Lydoh is designed to avoid diagnosis and medical advice, and directs emergencies to emergency services. A Business Associate Agreement is available for eligible practices. The service includes a web dashboard and mobile access for managing practice communications.

About

Zo by Zocdoc is an AI-powered phone assistant that instantly answers inbound scheduling calls, bypassing hold times and outdated IVR menus, and books patient appointments directly into existing EHR systems using natural, conversational language. It handles unlimited, concurrent calls 24/7, autonomously resolving up to 70% of scheduling inquiries and escalating only the most complex cases to human staff. Zo is configurable to practices’ specific booking rules, integrates seamlessly with their phone systems and EHR platforms, and intelligently routes patients, such as directing routine requests to nurse practitioners while prioritizing complex needs for physicians. Practices are invoiced per successfully scheduled appointment (no upfront fees, time-based charges, or long-term contracts), making it a low-risk deployment. Early adopters report average call resolution times under 3 minutes and 30 seconds with zero hold time, and patient satisfaction ratings exceed 80%.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Independent medical, dental, veterinary, chiropractic and med spa practices

Audience

Medical practices and healthcare providers seeking a solution to eliminate patient hold times, boost appointment scheduling efficiency, and enhance care access

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$49/month
The Text plan is $49/month and does not include AI voice answering. The pricing index lists After Hours at $99/month with 300 voice minutes and Frontdesk at $249/month with 1,200 minutes; usage beyond included minutes is $0.25/minute. Other Lydoh product pages advertise a flat $199/month plan with unlimited calls and no overage. A 14-day free trial is available.
Free Version Not Supported
Free Trial Supported

Pricing

Free
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Zuzis LLC
Founded: 2026
United States
lydoh.com

Company Information

Zocdoc
Founded: 2007
United States
www.zocdoc.com/about/ai-phone-assistant/

Alternatives

Alternatives

Categories

AI Receptionists Supported

Categories

Integrations

Google Cloud Platform Not Supported
Make Supported
Zapier Supported

Integrations

Google Cloud Platform Supported
Make Not Supported
Zapier Not Supported
Claim Lydoh and update features and information
Claim Lydoh and update features and information
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Claim Zo by Zocdoc and update features and information