Lydoh

Lydoh

Zuzis LLC
SimboConnect

SimboConnect

Simbo AI
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About

Lydoh is a cloud-based AI front desk for independent healthcare practices, including medical, dental, veterinary, chiropractic, and med spa offices. It answers incoming calls around the clock, responds to routine questions using practice-approved information, and captures appointment, refill, and other requests for staff review. Practices can use a dedicated phone number, receive summaries of calls and missed-call text backs, send appointment reminders, and communicate with patients by text. Configurable after-hours workflows can route urgent calls to an on-call provider, while the dashboard records call and escalation activity. Lydoh is designed to avoid diagnosis and medical advice, and directs emergencies to emergency services. A Business Associate Agreement is available for eligible practices. The service includes a web dashboard and mobile access for managing practice communications.

About

SimboConnect is an Intelligent Virtual Assistant (IVA) for both small and large healthcare providers. It is a SaaS platform automating both INBOUND as well as OUTBOUND phone calls. The Bot interacts with patients over phone taking care of simple to complex queries including appointments, medical refills, on-call requests, callback requests, custom orders, referrals, office directions, timings etc. It can close some requests by itself and remaining it will assign to the relevant staff, ensuring no tasks or appointments are missed. SimboConnect summarizes patient conversation as structured opening doors for limitless automation and analytics. SimboConnect comes with 360-degree follow-up dashboard with full patient phone communications history managed at one place. SimboConnect is a patient delight as there is no wait times or clunky IVRs. Healthcare practices and hospitals love it as they no longer miss any patient calls and appointment requests.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Not Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Independent medical, dental, veterinary, chiropractic and med spa practices

Audience

Healthcare, Hospitals, Health Center, Clinics, Medical facilities

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$49/month
The Text plan is $49/month and does not include AI voice answering. The pricing index lists After Hours at $99/month with 300 voice minutes and Frontdesk at $249/month with 1,200 minutes; usage beyond included minutes is $0.25/minute. Other Lydoh product pages advertise a flat $199/month plan with unlimited calls and no overage. A 14-day free trial is available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • This AI Boat can answer patient inquiries through automation. It also decreasing call volume and duration minimizing repeat calls to our office and also improves understanding of patients' needs and requests. It ensures timely resolution of patient requests or inquiries.
  • SimboConnect has helped us save money and time, so our staff can work on other essential tasks.

Cons

  • I don't have any Complains till now. it will solve the inquires on time.
  • To be honest, in past we have used other AI call bots but but never had such a smooth and advanced experience as we did with SimboConnect.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Zuzis LLC
Founded: 2026
United States
lydoh.com

Company Information

Simbo AI
Founded: 2019
United States
www.simbo.ai/

Alternatives

Alternatives

Talkie.ai

Talkie.ai

Talkie

Categories

AI Receptionists Supported

Categories

Conversational AI Supported
Healthcare AI Supported

Integrations

Make Supported
Zapier Supported

Integrations

Make Not Supported
Zapier Not Supported
Claim Lydoh and update features and information
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