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About

Lucidya is an AI-native customer experience management platform designed to help organizations understand, manage, and improve customer interactions across digital channels through real-time data and advanced analytics. It enables brands to monitor customer conversations, analyze sentiment, and extract actionable insights from sources such as social media, customer feedback, and online content, allowing them to better understand behavior, preferences, and market trends. It combines artificial intelligence and natural language understanding to deliver accurate sentiment analysis, including support for multiple Arabic dialects, enabling businesses to capture context and meaning with high precision. It provides real-time intelligence through alerts and dashboards, helping teams respond quickly to emerging issues, customer needs, and reputational risks while maintaining consistent engagement across channels.

About

Upfluence is the only Influencer Marketing platform that enables brands and agencies worldwide to turn their own customers into sales-driving influencers with Live Capture. Upfluence's platform is made to search for influencers through different criteria and filters, all over the world, on 7 different social media platforms. It makes contacting them at scale easier through an included CRM tool; gives more comprehensive management by allowing users to run parallel campaigns and manages automatically all administrative tasks such as international influencer payouts. Advanced analysis of KPIs of any campaigns or hashtags through social listening allows for more advanced reporting and campaign understanding. The software is independent from the social media platforms which prevents it from any interrupting service and is a true all-in-one software.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprises, government organizations, and marketing or CX teams in search of a tool to analyze customer data and improve customer experience using AI-driven insights

Audience

Small to large brands and agencies worlwide

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

On demand. Demo-assisted subscription and plans.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Lucidya
Founded: 2016
Saudi Arabia
www.lucidya.com

Company Information

Upfluence
Founded: 2013
United States
upfluence.com

Alternatives

Meltwater

Meltwater

Meltwater Group

Alternatives

Meltwater

Meltwater

Meltwater Group
Onclusive Social

Onclusive Social

Onclusive Social (formerly Digimind)

Categories

Categories

Social Media Monitoring Features

Audience Segmentation Supported
Competitive Analysis Supported
Configurable Alerts Not Supported
Customer Engagement Supported
Dashboard Supported
Impact Scoring Not Supported
Influencer Tracking Supported
Reputation Management Supported
Sentiment Analysis Not Supported
Trend Tracking Supported

Affiliate Features

Affiliate Management Supported
Affiliate Tracking Supported
Banner Management Not Supported
Commission Management Supported
Contest Management Supported
Coupon Management Supported
Email / Newsletter Communication Supported
Fraud Detection Supported
Multi Level Marketing (MLM) Supported
Multi-Language Not Supported
Social Sharing Supported

Influencer Marketing Features

Campaign Management Supported
CRM Supported
Faceted Search / Filtering Supported
Influencer Discovery Supported
Payment Tracking Supported
ROI Tracking Supported
Social Media Monitoring Supported

Social Media Marketing Features

Analytics Supported
Automated Publishing Not Supported
Contact Management Supported
Content Management Supported
Conversion Tracking Supported
Customer Targeting Supported
Keyword Filtering Supported
Multi-Account Management Supported
Post Scheduling Not Supported

Integrations

Adobe Commerce Not Supported
Amazon Not Supported
Axis LMS Not Supported
ChatGPT Not Supported
ElectroNeek Supported
Facebook Supported
Gmail Not Supported
Google Tag Manager Not Supported
Hootsuite Not Supported
Instagram Supported
Klaviyo Not Supported
Microsoft Outlook Not Supported
PayPal Not Supported
Refersion Not Supported
Shopify Not Supported
Stripe Not Supported
WhatsApp Supported
WooCommerce Not Supported
X (Twitter) Supported
Zapier Not Supported

Integrations

Adobe Commerce Supported
Amazon Supported
Axis LMS Supported
ChatGPT Supported
ElectroNeek Not Supported
Facebook Not Supported
Gmail Supported
Google Tag Manager Supported
Hootsuite Supported
Instagram Not Supported
Klaviyo Supported
Microsoft Outlook Supported
PayPal Supported
Refersion Supported
Shopify Supported
Stripe Supported
WhatsApp Not Supported
WooCommerce Supported
X (Twitter) Not Supported
Zapier Supported
Claim Lucidya and update features and information
Claim Lucidya and update features and information
Claim Upfluence and update features and information
Claim Upfluence and update features and information