LoyaltyTracPerformance Loyalty Group
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TouchpointsTouchpoints Technology
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Related Products
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About
There is a reason why GM, Ford, Nissan and others have invested in a national, captive automotive loyalty program. It’s because they see the tremendous upside to building their brand. They know that in the long-term customers will repurchase another vehicle if they can maintain a continuous form of a personal connection. While these OEM programs promote vehicle brand loyalty, they do little on a local dealer level. While captive finance companies help get your customers into their new vehicles so why not have a captive service department to keep them coming back? Captive service is one of the most profitable strategies in auto retailing today. Tying your customer to your service department through a membership program guarantees repeat captive business. Your membership program gives your customers a compelling reason to only consider you for all their service needs and future vehicle purchases.
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About
We Help Businesses Increase Their Customer’s Average Spend by 300% Research shows that repeat customers spend 300% more than one-time buyers. Repeat customers are also more likely to trust your recommendation to buy your more expensive products, services or memberships. Most franchises don’t know how the majority of their customers really feel about them because of the 20% rule. When asked to go to an online review site to write a review about their experience, close 20% will respond. So we asked why! What we uncovered was your customers did not want to go online to tell online strangers about their experience at your business. It’s impersonal. It’s time to be more personal. If you asked your customer to give you feedback on how you did, closer to 80% will respond. Why? Because it’s personal and relational. Our platform captures the sentiment of the 80%, letting you know how your business stands with your customers.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Anyone searching a dealer loyalty software
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Audience
Companies that want to convert feedback into satisfied customers and repeat buyers
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$195 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPerformance Loyalty Group
Founded: 2002
United States
performanceloyaltygroup.com/dealership-loyalty-rewards-program-dealer-loyalty-program/
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Company InformationTouchpoints Technology
touchpointstechnology.com
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Categories |
Categories |
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Marketing Automation Features
A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking
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Integrations
360MatchPro
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