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About

Automate returns. Get your team's time back. Loop allows Shopify brands to automate the entire return process, even exchanges. A return doesn't need to be a refund. If your customer got the wrong product, make it easy to get the right one. Loop offers 4 ways to return: exchange, shop now, store credit, or refund. Imagine a customer needed to email you or fill in paperwork to make a purchase. Why make them do it to return? We've created a better way. Your team has plenty to worry about besides returns. Loop reduces the time spent per return and works into your existing Shopify workflow.

About

SuppFlow is an AI email assistant for customer support that automatically responds to incoming support tickets without human involvement. The AI trains on your website, product catalogue, and help documentation to send accurate, brand-consistent replies across ecommerce, Shopify stores, and SaaS businesses. Automated email support for: - Order tracking emails - real-time shipment status pulled directly from your store - Return and refund requests - auto-generates return labels, confirms refund timelines - Shipping delay notifications - proactive updates without manual follow-up - Billing and subscription questions - duplicate charge resolution, cancellation handling - Product questions and recommendations - specs, availability, compatibility answers - SaaS technical support emails - troubleshooting, feature guidance, API and integration help - Password reset and account access issues - instant self-serve resolution

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Shopify retailers

Audience

SuppFlow is an AI customer support email automation tool that auto-replies to customer emails in 1.2 seconds. Connects to Gmail, Outlook, Zendesk, and Intercom in 5 minutes. Handles order tracking, returns, refunds, shipping updates, and billing questions automatically — 24/7, in 95+ languages, trained on your own website and knowledge base.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$0
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Loop Returns
Founded: 2017
United States
loopreturns.com

Company Information

SuppFlow
Founded: 2026
United States
suppflow.com

Alternatives

Alternatives

Return Prime

Return Prime

Appsdart
Egentify

Egentify

Egentify, Inc.
QuickReturns

QuickReturns

Infoxen Technologies
Hay

Hay

Hay.chat

Categories

Returns Management Supported

Categories

Returns Management Features

3PL / ERP Integration Supported
Automated Exchanges Supported
Branded Experience Not Supported
Custom Return Policy Supported
Inventory Management Supported
One-Click Returns Processing Supported
Returns Analytics Supported
Shopper Self-Service Supported
Smart Data Collection Supported

Integrations

Arka Supported
Assembled Supported
Axis LMS Supported
Canopy Supported
Kimonix Supported
Kustomer Supported
Logiwa IO Supported
LoyaltyLion Supported
MESA Supported
Meltano Supported
NetSuite Supported
Pandium Supported
RLM Apparel Software Supported
ReturnPro Supported
Ryder E-commerce by Whiplash Supported
ShipMonk Supported
Shipfusion Supported
Two Boxes Supported
VL OMNI Supported
iDrive Logistics Supported

Integrations

Arka Not Supported
Assembled Not Supported
Axis LMS Not Supported
Canopy Not Supported
Kimonix Not Supported
Kustomer Not Supported
Logiwa IO Not Supported
LoyaltyLion Not Supported
MESA Not Supported
Meltano Not Supported
NetSuite Not Supported
Pandium Not Supported
RLM Apparel Software Not Supported
ReturnPro Not Supported
Ryder E-commerce by Whiplash Not Supported
ShipMonk Not Supported
Shipfusion Not Supported
Two Boxes Not Supported
VL OMNI Not Supported
iDrive Logistics Not Supported
Claim Loop Returns and update features and information
Claim Loop Returns and update features and information
Claim SuppFlow and update features and information
Claim SuppFlow and update features and information