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About

Automate returns. Get your team's time back. Loop allows Shopify brands to automate the entire return process, even exchanges. A return doesn't need to be a refund. If your customer got the wrong product, make it easy to get the right one. Loop offers 4 ways to return: exchange, shop now, store credit, or refund. Imagine a customer needed to email you or fill in paperwork to make a purchase. Why make them do it to return? We've created a better way. Your team has plenty to worry about besides returns. Loop reduces the time spent per return and works into your existing Shopify workflow.

About

ParcelWILL, formerly known as ParcelPanel, is CWILL’s post-purchase solution built specifically for Shopify DTC brands. It combines order tracking, returns and exchanges, and shipping protection into one seamless, branded experience. The platform helps merchants reduce WISMO support tickets, cut return costs, and retain more revenue after checkout. Branded tracking pages and proactive delivery updates keep customers informed while increasing repeat purchases. Its self-service returns portal encourages exchanges instead of refunds, protecting margins and reducing operational workload. Optional shipping protection safeguards orders against loss, damage, or delay, improving customer confidence and satisfaction. Trusted by over 50,000 Shopify brands, ParcelWILL turns post-purchase operations into a growth-driving engine.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Shopify retailers

Audience

Shopify DTC ecommerce brands seeking to reduce post-purchase support costs, retain more revenue from returns, and increase repeat purchases through branded order tracking and exchange-first workflows

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$11 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Loop Returns
Founded: 2017
United States
loopreturns.com

Company Information

CWILL
Founded: 2014
United States
www.cwill.com/parcelwill/

Alternatives

Alternatives

Return Prime

Return Prime

Appsdart

Categories

Categories

Returns Management Features

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Integrations

Axis LMS
Shopify
Shopify Plus
Accumula
Attentive
CJdropshipping
FedEx Ship Manager
GemPages
Intercom
Klaviyo
LoyaltyLion
MESA
Meltano
OmniPanel
Ryviu
ShipBob
Shippo
Shopify Email
Stamped
Yotpo

Integrations

Axis LMS
Shopify
Shopify Plus
Accumula
Attentive
CJdropshipping
FedEx Ship Manager
GemPages
Intercom
Klaviyo
LoyaltyLion
MESA
Meltano
OmniPanel
Ryviu
ShipBob
Shippo
Shopify Email
Stamped
Yotpo
Claim Loop Returns and update features and information
Claim Loop Returns and update features and information
Claim ParcelWILL and update features and information
Claim ParcelWILL and update features and information