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About

Automate returns. Get your team's time back. Loop allows Shopify brands to automate the entire return process, even exchanges. A return doesn't need to be a refund. If your customer got the wrong product, make it easy to get the right one. Loop offers 4 ways to return: exchange, shop now, store credit, or refund. Imagine a customer needed to email you or fill in paperwork to make a purchase. Why make them do it to return? We've created a better way. Your team has plenty to worry about besides returns. Loop reduces the time spent per return and works into your existing Shopify workflow.

About

LoopingBack is a dynamic, asynchronous video platform designed to enhance communication and engagement within organizations. It enables users to record and send authentic video messages, collect multi-modal feedback, including video, audio, and text, and leverage AI-powered insights to drive meaningful results. Unlike traditional video platforms, LoopingBack offers two-way communication, allowing recipients to respond directly, fostering deeper connections. LoopingBack's engagement analytics track viewer interactions, providing valuable data on message effectiveness. LoopingBack's AI capabilities automatically summarize feedback, surface important themes, and integrate insights into team workflows, streamlining decision-making processes. By combining the personal touch of video with the efficiency of AI, LoopingBack transforms static surveys into engaging stories, making it an ideal solution for marketers, remote teams, and leaders seeking authentic feedback.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Shopify retailers

Audience

Human resources professionals in need of a tool to enhance employee engagement and feedback collection through asynchronous video communication and AI-driven insights

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Loop Returns
Founded: 2017
United States
loopreturns.com

Company Information

LoopingBack
Founded: 2018
United States
loopingback.ai/

Alternatives

Alternatives

LivingLens

LivingLens

Medallia
Return Prime

Return Prime

Appsdart
MiViewer

MiViewer

MILLENSYS

Categories

Returns Management Supported

Categories

Video Supported

Returns Management Features

3PL / ERP Integration Supported
Automated Exchanges Supported
Branded Experience Not Supported
Custom Return Policy Supported
Inventory Management Supported
One-Click Returns Processing Supported
Returns Analytics Supported
Shopper Self-Service Supported
Smart Data Collection Supported

Integrations

Accumula Supported
Arka Supported
Assembled Supported
Axis LMS Supported
Blotout Supported
Bubblehouse Supported
Canopy Supported
Kimonix Supported
Kustomer Supported
Logiwa IO Supported
LoyaltyLion Supported
MESA Supported
Meltano Supported
NetSuite Supported
Pandium Supported
RLM Apparel Software Supported
Ryder E-commerce by Whiplash Supported
ShipBob Supported
Shopify Plus Supported

Integrations

Accumula Not Supported
Arka Not Supported
Assembled Not Supported
Axis LMS Not Supported
Blotout Not Supported
Bubblehouse Not Supported
Canopy Not Supported
Kimonix Not Supported
Kustomer Not Supported
Logiwa IO Not Supported
LoyaltyLion Not Supported
MESA Not Supported
Meltano Not Supported
NetSuite Not Supported
Pandium Not Supported
RLM Apparel Software Not Supported
Ryder E-commerce by Whiplash Not Supported
ShipBob Not Supported
Shopify Plus Not Supported
Claim Loop Returns and update features and information
Claim Loop Returns and update features and information
Claim LoopingBack and update features and information
Claim LoopingBack and update features and information