eG Enterprise

eG Enterprise

eG Innovations
+
+

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About

LogicMonitor’s SaaS-based observability and IT operations data collaboration platform helps ITOps, developers, MSPs and business leaders gain visibility into and predictability across the technologies that modern organizations depend on to deliver extraordinary employee and customer experiences. LogicMonitor seamlessly monitors everything from networks to applications to the cloud, empowering companies to focus less on troubleshooting and more on innovation. Bridge the gap between tech, teams, and IT with powerful real-time dashboards, network device configurations, full data center visibility, network scanning, and flexible alerting and reporting.

About

IT performance monitoring is not about monitoring CPU, memory and network resources any more. eG Enterprise makes user experience the centerpiece of your IT monitoring and management strategy. With eG Enterprise, you can measure the digital experience of your users, get deep visibility into the performance the entire application delivery stack — from code to user experience, and data center to cloud — from a single pane of glass, correlate performance across domains and pinpoint the root-cause of problems proactively. Machine learning and analytics capabilities embedded in eG Enterprise enable IT teams make intelligent decisions regarding right-sizing, optimization and planning for future growth. The result: happy users, enhanced productivity, improved IT efficiency and tangible business ROI. eG Enterprise is available for installation on-premise and as a SaaS solution. Start a free trial today.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

IT Operations, Managed Service Providers, DevOps teams, and SaaS/e-Commerce companies

Audience

IT Administrators, IT Managers, IT Directors, DevOps, Developers, Application Managers, Network Admins, Virtual Admins, DBAs

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

One platform, endless possibilities. LogicMonitor is a unified observability platform that includes fully-automated monitoring of infrastructure, cloud, containers, networks, servers, databases, storage, and website uptime. Log analysis and application performance monitoring are available as additional services for even more insights.
Free Version Not Supported
Free Trial Supported

Pricing

$1,000 per month
Pricing can be by number of named/concurrent users for Citrix/VDI, and by number of systems to be monitored for hypervisors and application servers. Licensing is not by server CPUs, cores, sockets, etc.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.7 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Can monitor pretty much everything. Very detailed metrics. Create custom dashboards, good reports. Great value for money.
  • It offers robust analytics. It helps me find the root cause of the issues. Server monitoring is made effortless. Easy to install and configure. Alerts for down-time.
  • - A robust feature set that serves both small businesses and large ones quite well. - Very easy to set up in a way that immediately alerts you as soon as there are errors or downtime on any particular system in the entire IT infrastructure.

Cons

  • Could be easier to configure. We are now using their CLI/API to automate some of the routine tasks.
  • It worked great for me. Nothing to share about cons.
  • - Can become overwhelming especially during the first configurations owing to the high levels of flexibility and list of features.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

LogicMonitor
Founded: 2008
United States
www.logicmonitor.com

Company Information

eG Innovations
Founded: 2001
United States
www.eginnovations.com

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Categories

Categories

Application Performance Monitoring (APM) Features

Baseline Manager Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Not Supported
Performance Control Supported
Resource Management Not Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Not Supported

IT Infrastructure Monitoring Features

Alerts / Notifications Supported
Application Monitoring Supported
Bandwidth Monitoring Supported
Capacity Planning Supported
Configuration Change Management Not Supported
Data Movement Monitoring Supported
Health Monitoring Supported
Multi-Platform Support Supported
Performance Monitoring Supported
Point-in-Time Visibility Supported
Reporting / Analytics Supported
Virtual Machine Monitoring Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Not Supported
IT Budgeting Supported
License Management Not Supported
Patch Management Supported
Remote Access Supported
Scheduling Supported
Software Inventory Not Supported
User Activity Monitoring Supported

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Supported
Diagnostic Tools Supported
Internet Usage Monitoring Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Supported

Website Monitoring Features

Availability Testing Supported
Event Logs Supported
Event-Based Notifications Supported
FTP Monitoring Supported
Mail Server Monitoring Not Supported
Maintenance Scheduling Supported
Performance Metrics Supported
Real Time Monitoring Supported
Transaction Monitoring Supported
Uptime Reporting Supported

IT Security Features

Anti Spam Not Supported
Anti Virus Not Supported
Email Attachment Protection Not Supported
Event Tracking Supported
Internet Usage Monitoring Not Supported
Intrusion Detection System Supported
IP Protection Not Supported
Spyware Removal Not Supported
Two-Factor Authentication Not Supported
Vulnerability Scanning Supported
Web Threat Management Supported
Web Traffic Reporting Not Supported

Infrastructure-as-a-Service (IaaS) Features

Analytics / Reporting Supported
Configuration Management Not Supported
Data Migration Not Supported
Data Security Not Supported
Load Balancing Not Supported
Log Access Not Supported
Network Monitoring Supported
Performance Monitoring Supported
SLA Monitoring Supported

MSP Features

Backup Management Not Supported
Billing & Invoicing Not Supported
CRM Not Supported
Dashboard Supported
Help Desk Supported
Issue Management Supported
Live Chat Not Supported
Patch Management Not Supported
Privileged Access Management (PAM) Not Supported
Project Management Not Supported
Remote Access Supported
Remote Systems Monitoring Supported
Scheduling Not Supported

Network Security Features

Access Control Supported
Analytics / Reporting Supported
Compliance Reporting Not Supported
Firewalls Not Supported
Internet Usage Monitoring Supported
Intrusion Detection System Supported
Threat Response Supported
VPN Not Supported
Vulnerability Scanning Supported

RMM Features

Deployment Management Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Supported
Network Monitoring Supported
Patch Management Not Supported
Real-time Alerts Supported
Remediation Management Supported

Reporting Features

Customizable Dashboard Supported
Data Source Connectors Not Supported
Drag & Drop Not Supported
Drill Down Supported
Email Reports Not Supported
Financial Reports Not Supported
Forecasting Supported
Marketing Reports Not Supported
OLAP Not Supported
Report Export Supported
Sales Reports Not Supported
Scheduled / Automated Reports Supported

Server Management Features

CPU Monitoring Supported
Credential Management Supported
Database Servers Supported
Email Monitoring Supported
Event Logs Supported
History Tracking Supported
Patch Management Not Supported
Scheduling Not Supported
User Activity Monitoring Not Supported
Virtual Machine Monitoring Supported

Application Performance Monitoring (APM) Features

Baseline Manager Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Supported
Performance Control Supported
Resource Management Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Supported

IT Infrastructure Monitoring Features

Alerts / Notifications Supported
Application Monitoring Supported
Bandwidth Monitoring Supported
Capacity Planning Supported
Configuration Change Management Supported
Data Movement Monitoring Not Supported
Health Monitoring Supported
Multi-Platform Support Supported
Performance Monitoring Supported
Point-in-Time Visibility Supported
Reporting / Analytics Supported
Virtual Machine Monitoring Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Supported
License Management Supported
Patch Management Not Supported
Remote Access Supported
Scheduling Not Supported
Software Inventory Supported
User Activity Monitoring Supported

Network Monitoring Features

Bandwidth Monitoring Not Supported
Baseline Manager Supported
Diagnostic Tools Not Supported
Internet Usage Monitoring Not Supported
IP Address Monitoring Not Supported
Real Time Analytics Not Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Supported

Website Monitoring Features

Availability Testing Supported
Event Logs Supported
Event-Based Notifications Supported
FTP Monitoring Supported
Mail Server Monitoring Supported
Maintenance Scheduling Not Supported
Performance Metrics Supported
Real Time Monitoring Supported
Transaction Monitoring Supported
Uptime Reporting Supported

Cloud Management Features

Access Control Not Supported
Billing & Provisioning Not Supported
Capacity Analytics Supported
Cost Management Supported
Demand Monitoring Supported
Multi-Cloud Management Supported
Performance Analytics Supported
SLA Management Supported
Supply Monitoring Supported
Workflow Approval Not Supported

Database Monitoring Features

Anomaly Detection Supported
Autodiscovery Supported
Capacity Planning Supported
Dashboard Supported
Dependency Tracking Supported
Historical Trend Analysis Supported
Multitenancy Supported
Notifications / Alerts Supported
Performance Monitoring Supported
Permissions / Access Controls Supported
Predictive Analytics Supported
Prioritization Supported
Query Analysis Supported
Resource Optimization Supported
Troubleshooting Supported

DevOps Features

Approval Workflow Supported
Dashboard Supported
KPIs Supported
Policy Management Supported
Portfolio Management Supported
Prioritization Supported
Release Management Supported
Timeline Management Supported
Troubleshooting Reports Supported

IT Alerting Features

Alert Noise Reduction Supported
Alert Routing Supported
Dynamic Notifications Supported
Enriched Incident Context Not Supported
Escalation Policies Supported
Incident History Audit Supported
Multi-User Alerting Supported
Multiple Alert Types Supported
On-Call Management Not Supported
Rich HTML Email Notifications Supported

System Monitoring Features

Alerts / Notifications Supported
Antivirus Management Supported
Data Backup / Recovery Supported
Device Monitoring Supported
Inventory Management Not Supported
Patch Management Not Supported
Policy-based Automation Not Supported
Remote Monitoring Supported
Reporting / Analytics Supported
Risk Analysis Not Supported
Server Monitoring Supported
Service Configuration Management Not Supported

Integrations

PagerDuty Supported
ServiceNow Supported
Slack Supported
AlertOps Supported
Axonius Supported
Azure Marketplace Supported
Azure Virtual Desktop Not Supported
Azure Virtual Machines Not Supported
ConnectWise PSA Supported
HCL IntelliOps Event Management Supported
IGEL Not Supported
Jira Work Management Not Supported
Microsoft Teams Not Supported
MyGlue Supported
Panaseer Supported
SAP HANA Cloud Not Supported
SAP Store Not Supported
TOPdesk Not Supported
root9 Supported

Integrations

PagerDuty Supported
ServiceNow Supported
Slack Supported
AlertOps Not Supported
Axonius Not Supported
Azure Marketplace Not Supported
Azure Virtual Desktop Supported
Azure Virtual Machines Supported
ConnectWise PSA Not Supported
HCL IntelliOps Event Management Not Supported
IGEL Supported
Jira Work Management Supported
Microsoft Teams Supported
MyGlue Not Supported
Panaseer Not Supported
SAP HANA Cloud Supported
SAP Store Supported
TOPdesk Supported
root9 Not Supported
Claim LogicMonitor and update features and information
Claim LogicMonitor and update features and information
Claim eG Enterprise and update features and information
Claim eG Enterprise and update features and information