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About

LogSure is field operations and task management solution that helps businesses track, manage, and verify work across all their sites with real-time visibility and photographic proof of completion. It lets managers organize locations hierarchically (e.g., buildings, floors, rooms), assign recurring tasks with clear instructions and photo requirements, and monitor staff progress through mobile task completion with mandatory photos and instant issue reporting, eliminating paper checklists and fragmented messaging. It includes role-based dashboards for admins, managers, staff, and clients, smart scheduling of recurring tasks, live progress reports showing completion rates and problem trends, and tools to report and resolve issues with supporting media. Mobile-first task capture ensures you see exactly when and how work was done, while centralized coordination and cloud-based dashboards give you quality control and operational oversight across distributed teams.

About

Resolve issues faster with real-time visual support for field teams and customers. Empower your field teams and equipment users with visual issue reporting, smart recommendations, chat, AR-enabled live video, checklists/instructions, and knowledgebase. We at SnapSupport are busy helping tech businesses every day. See what some of our partners and clients have to say about the experience. Be the next to enjoy the benefits of SnapSupport. Take your field support and customer support to the next level. Help your field engineers fix issues the first time and avoid multiple trips. Assist them remotely in real-time when they need help. Automate and streamlines the inspection reporting process. Define checklists and use our mobile or RealWear HMT-1 app for fast inspections. Speed up your equipment maintenance activities with configurable checklists and real-time visual support. Increase customer satisfaction with a mobile app to enable powerful self-support and real-time visual support.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Operations, facilities, and field service managers who need real-time task tracking and photographic proof to ensure quality and accountability across multiple locations

Audience

Construction managers and field engineers seeking a tool to collaborate, manage issues, assign workflows, and schedule maintenance

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$132.85 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

LogSure
United States
logsure.io

Company Information

SnapSupport
Founded: 2017
United States
snapsupport.io

Alternatives

Alternatives

Visual Assistance

Visual Assistance

OptimaTech Limited
WashOps

WashOps

CodaMind LLC
CleanLog

CleanLog

Routine Tech Pte. Ltd.
FieldEZ

FieldEZ

FieldEZ Technologies

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Equipment Maintenance Features

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Integrations

Active Directory
Claude

Integrations

Active Directory
Claude
Claim LogSure and update features and information
Claim LogSure and update features and information
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Claim SnapSupport and update features and information