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About

LogSure is field operations and task management solution that helps businesses track, manage, and verify work across all their sites with real-time visibility and photographic proof of completion. It lets managers organize locations hierarchically (e.g., buildings, floors, rooms), assign recurring tasks with clear instructions and photo requirements, and monitor staff progress through mobile task completion with mandatory photos and instant issue reporting, eliminating paper checklists and fragmented messaging. It includes role-based dashboards for admins, managers, staff, and clients, smart scheduling of recurring tasks, live progress reports showing completion rates and problem trends, and tools to report and resolve issues with supporting media. Mobile-first task capture ensures you see exactly when and how work was done, while centralized coordination and cloud-based dashboards give you quality control and operational oversight across distributed teams.

About

Resolve issues faster with real-time visual support for field teams and customers. Empower your field teams and equipment users with visual issue reporting, smart recommendations, chat, AR-enabled live video, checklists/instructions, and knowledgebase. We at SnapSupport are busy helping tech businesses every day. See what some of our partners and clients have to say about the experience. Be the next to enjoy the benefits of SnapSupport. Take your field support and customer support to the next level. Help your field engineers fix issues the first time and avoid multiple trips. Assist them remotely in real-time when they need help. Automate and streamlines the inspection reporting process. Define checklists and use our mobile or RealWear HMT-1 app for fast inspections. Speed up your equipment maintenance activities with configurable checklists and real-time visual support. Increase customer satisfaction with a mobile app to enable powerful self-support and real-time visual support.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Operations, facilities, and field service managers who need real-time task tracking and photographic proof to ensure quality and accountability across multiple locations

Audience

Construction managers and field engineers seeking a tool to collaborate, manage issues, assign workflows, and schedule maintenance

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$132.85 per month
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

LogSure
United States
logsure.io

Company Information

SnapSupport
Founded: 2017
United States
snapsupport.io

Alternatives

Alternatives

ProTeams

ProTeams

ProTeams Software Services
Visual Assistance

Visual Assistance

OptimaTech Limited
Einpix

Einpix

Epicus IT
SnapInspect

SnapInspect

SnapInspect International

Categories

Categories

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Not Supported
Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Not Supported
Time Clock Not Supported
Work Order Management Supported

Equipment Maintenance Features

Customer Database Not Supported
Dispatch Management Supported
Equipment Tracking Not Supported
Inventory Control Not Supported
Job Management Not Supported
Maintenance Scheduling Supported
Warranty Tracking Not Supported
Work Order Management Supported

Integrations

Active Directory Not Supported
Claude Supported

Integrations

Active Directory Supported
Claude Not Supported
Claim LogSure and update features and information
Claim LogSure and update features and information
Claim SnapSupport and update features and information
Claim SnapSupport and update features and information