Related Products
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About
LogRocket combines session replay, performance monitoring, and product analytics – empowering software teams to create the ideal product experience.
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About
Request your users to record their issues without downloading anything and Collect Users’ Issues on the fly to Reduce the back-and-forth time in communicating user issues by obtaining all necessary information to recreate and resolve the issues.
Like: Issue Reply, Console and network, Transcript, Audio, Events & Pages, User and device info, and Your custom data.
Analyze Issues and investigate the Data
Automatically analyze the data obtained from the user to gain a deeper understanding of the user issue. Using: User Emotion, User sentiment, Issue summary, Automatic tagging, Manual tagging.
Use Record Workflows To Resolve 7X Faster
Share the data with internal teams, such as product and R&D, toggle the widget directly on your product, and utilize our native integrations to save time. No download required, Shareable link, Front end Widget
and Record manual control
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies of all sizes
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Audience
Customer support, customer operation, customer experience
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$99/month
Developer - Free
Team - Starting at $99 Professional - Custom pricing
Free Version
Supported
Free Trial
Supported
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Pricing
$0
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationLogRocket
Founded: 2016
Boston
logrocket.com
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Company InformationRecord
Founded: 2022
Israel
torecord.it
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Alternatives |
Alternatives |
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Categories |
Categories |
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Bug Tracking Features
Backlog Management
Not Supported
Filtering
Supported
Issue Tracking
Supported
Release Management
Not Supported
Task Management
Supported
Ticket Management
Supported
Workflow Management
Not Supported
Customer Experience Features
Action Management
Not Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Not Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Not Supported
Survey Management
Not Supported
Text Analysis
Not Supported
Trend Analysis
Supported
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Remote Support Features
Diagnostic Tools
Supported
File Transfer
Supported
Live Chat
Supported
Real-time Chat
Not Supported
Remote Control
Not Supported
Screen Sharing
Supported
Session Recording
Supported
Session Transfer
Not Supported
Surveys & Feedback
Not Supported
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Integrations
Intercom
Supported
Zendesk
Supported
AccessOwl
Supported
Blocksi
Supported
Datadog
Supported
ElectroNeek
Supported
Jira
Supported
New Relic
Supported
Optimal UX
Supported
PathPilot
Supported
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Integrations
Intercom
Supported
Zendesk
Supported
AccessOwl
Not Supported
Blocksi
Not Supported
Datadog
Not Supported
ElectroNeek
Not Supported
Jira
Not Supported
New Relic
Not Supported
Optimal UX
Not Supported
PathPilot
Not Supported
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