LogMeIn Pro

LogMeIn Pro

GoTo
4.5 out of 5 stars
Surfly

Surfly

5.0 out of 5 stars
LogMeIn Pro Surfly

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LogMeIn Pro:

About

LogMeIn Pro is a reliable remote access software that enables individuals and small businesses to connect to their PCs or Macs from anywhere. It offers fast, secure remote control, allowing users to work as if they were physically at their computers. The platform supports unlimited users, file transfer between devices, remote printing, and multi-monitor display for enhanced productivity. LogMeIn Pro also includes antivirus protection powered by Bitdefender to safeguard devices from malware and cyber threats. Pricing plans allow access to 2, 5, or 10 computers depending on user needs. Ideal for remote work, it helps users maintain productivity and stay connected without commuting.
Surfly:

About

Create collaborative and fully compliant digital journeys on your platform without changing a single line of code or installing software. Surfly helps thousands of AXA agents sell faster by digitally recreating the in-person sales experience on their platform. Agents and customers collaborate remotely to choose a policy, e-sign documents, and make their first payment. Surfly Co-browsing is faster, safer, and easier to use than screen sharing tools like Zoom, Google Meet, or Microsoft Teams. It enables active, secure, and compliant two-way collaboration that can never be replicated with screen sharing. Why use multiple external tools like Zoom and Docusign when you can just do everything in one Surfly Session? Upload, review, annotate, and e-sign any document without ever leaving your own website or portal. Surfly’s solution is flexible enough to work on the fly without any integrations as a virtual layer on top of your existing platforms.
LogMeIn Pro:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Surfly:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
LogMeIn Pro:

Audience

Individuals, freelancers, and small business owners seeking secure, easy-to-use remote access software to stay productive from anywhere
Surfly:

Audience

Companies searching for a solution to manage and improve their online interactions
LogMeIn Pro:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Surfly:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
LogMeIn Pro:

API

Offers API Not Supported
Surfly:

API

Offers API Supported
LogMeIn Pro:

Screenshots and Videos

Surfly:

Screenshots and Videos

LogMeIn Pro:

Pricing

$30 per month
Free Version Not Supported
Free Trial Supported
Surfly:

Pricing

$26/per month
Enterprise pricing based on session minute bundles and not agent price
Free Version Supported
Free Trial Supported
LogMeIn Pro:

Reviews/Ratings

Overall 4.5 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 4.0 / 5
Surfly:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
LogMeIn Pro:

Pros & Cons from Real Users

Pros

  • As a medical professional, the ability to securely log in to my patient charts from anywhere in the world has simplified and destressed my life immeasurably.
  • Super-simple for end-users to get set up. Native two-factor authentication. Group policy controls for Windows enterprise networks. Easy to troubleshoot and support.

Cons

  • The jump in subscription from two to five seats, would rather see the option to select exactly the number of seats needed, rather than having to pay for extra unused capacity.
  • Support was slow to respond due to overwhelming requests due to new customers.
Surfly:

Pros & Cons from Real Users

Pros

  • Several things: 1) Ease/Simplicity of setup & use 2) Technical knowledge not necessary 3) Budget friendly 4) Compatible with Apple, Android & Windows

Cons

  • There are currently no cons. I will update again after 6 months of use.
LogMeIn Pro:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Surfly:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
LogMeIn Pro:

Company Information

GoTo
Founded: 2003
United States
www.logmein.com/products/pro
Surfly:

Company Information

Surfly
Netherlands
www.surfly.com
LogMeIn Pro:

Alternatives

ISL Light Remote Desktop

ISL Light Remote Desktop

ISL Online
4.6 out of 5 stars
Surfly:

Alternatives

CrankWheel

CrankWheel

4.9 out of 5 stars
LogMeIn Pro:
LogMeIn Central

LogMeIn Central

GoTo
5.0 out of 5 stars
Surfly:
LogMeIn Pro:
RemoteView

RemoteView

RSUPPORT Co. Ltd.
4.9 out of 5 stars
Surfly:
LogMeIn Pro:
LogMeIn Resolve

LogMeIn Resolve

GoTo
4.8 out of 5 stars
Surfly:
LogMeIn Pro:
LogMeIn Rescue

LogMeIn Rescue

GoTo
4.7 out of 5 stars
Surfly:
ConnectWise ScreenConnect

ConnectWise ScreenConnect

ConnectWise
4.5 out of 5 stars
LogMeIn Pro:

Categories

IT Management Supported
Network Security Supported
Remote Desktop Supported
Remote Support Supported
Surfly:

Categories

Co-Browsing Supported
Remote Desktop Supported
Remote Support Supported
LogMeIn Pro:

Remote Desktop Features

Chat Not Supported
Cross-Platform Access Supported
File Transfer Not Supported
Group View Not Supported
Mobile Device Access Supported
Multi Monitor Support Not Supported
Record Remote Sessions Not Supported
Remote Print Not Supported
Remote Wake Not Supported
User Management Supported

Remote Support Features

Diagnostic Tools Not Supported
File Transfer Not Supported
Live Chat Not Supported
Real-time Chat Supported
Remote Control Not Supported
Screen Sharing Not Supported
Session Recording Not Supported
Session Transfer Not Supported
Surveys & Feedback Supported

IT Asset Management Features

Asset Tracking Not Supported
Audit Management Not Supported
Compliance Management Not Supported
Configuration Management Not Supported
Contract/License Management Supported
Cost Tracking Not Supported
Depreciation Management Not Supported
Inventory Management Supported
IT Service Management Not Supported
Maintenance Management Not Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Not Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Not Supported
License Management Supported
Patch Management Not Supported
Remote Access Supported
Scheduling Not Supported
Software Inventory Supported
User Activity Monitoring Supported

Identity Management Features

Access Certification Not Supported
Compliance Management Not Supported
Multifactor Authentication Not Supported
Password Management Supported
Privileged Account Management Not Supported
Self-Service Access Request Not Supported
Single Sign On Not Supported
User Activity Monitoring Not Supported
User Provisioning Not Supported

Network Security Features

Access Control Supported
Analytics / Reporting Supported
Compliance Reporting Not Supported
Firewalls Not Supported
Internet Usage Monitoring Supported
Intrusion Detection System Supported
Threat Response Not Supported
VPN Supported
Vulnerability Scanning Not Supported
Surfly:

Remote Desktop Features

Chat Supported
Cross-Platform Access Not Supported
File Transfer Supported
Group View Not Supported
Mobile Device Access Not Supported
Multi Monitor Support Not Supported
Record Remote Sessions Supported
Remote Print Not Supported
Remote Wake Not Supported
User Management Supported

Remote Support Features

Diagnostic Tools Not Supported
File Transfer Supported
Live Chat Supported
Real-time Chat Supported
Remote Control Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Supported
Surveys & Feedback Supported
LogMeIn Pro:

Integrations

AWS Marketplace Not Supported
Amazon Connect Not Supported
CyberFOX Password Manager Supported
Intercom Not Supported
JavaScript Not Supported
NiCE CXone Mpower Not Supported
OpenVoice Supported
Salesforce Not Supported
Teamstack Supported
Zendesk Not Supported
Surfly:

Integrations

AWS Marketplace Supported
Amazon Connect Supported
CyberFOX Password Manager Not Supported
Intercom Supported
JavaScript Supported
NiCE CXone Mpower Supported
OpenVoice Not Supported
Salesforce Supported
Teamstack Not Supported
Zendesk Supported
LogMeIn Pro:
Claim LogMeIn Pro and update features and information
Claim LogMeIn Pro and update features and information
Surfly:
Claim Surfly and update features and information
Claim Surfly and update features and information