+
+

Related Products

  • NinjaOne
    6,064 Ratings
    Visit Website
  • ISL Light Remote Desktop
    1,598 Ratings
    Visit Website
  • Zoho Assist
    2,277 Ratings
    Visit Website
  • SuperOps
    295 Ratings
    Visit Website
  • ScreenMeet
    35 Ratings
    Visit Website
  • ManageEngine Endpoint Central
    3,347 Ratings
    Visit Website
  • Rippling
    21,038 Ratings
    Visit Website
  • Bitdefender Ultimate Small Business Security
    5 Ratings
    Visit Website
  • Josys
    263 Ratings
    Visit Website
  • Thinfinity Workspace
    16 Ratings
    Visit Website

About

LogMeIn Pro is a reliable remote access software that enables individuals and small businesses to connect to their PCs or Macs from anywhere. It offers fast, secure remote control, allowing users to work as if they were physically at their computers. The platform supports unlimited users, file transfer between devices, remote printing, and multi-monitor display for enhanced productivity. LogMeIn Pro also includes antivirus protection powered by Bitdefender to safeguard devices from malware and cyber threats. Pricing plans allow access to 2, 5, or 10 computers depending on user needs. Ideal for remote work, it helps users maintain productivity and stay connected without commuting.

About

RustDesk is a full-featured open source remote control alternative for self-hosting and security with minimal configuration. Works on Windows, macOS, Linux, iOS, Android, and web. Supports VP8/VP9/AV1 software codecs, and H264/H265 hardware codecs. Own your data, and easily set up a self-hosting solution on your infrastructure. P2P connection with end-to-end encryption based on NaCl. No administrative privileges or installation needed for Windows, elevate privilege locally or from remote on demand. We like to keep things simple and will strive to make them simpler where possible. Supported by a network of early advocates, contributors, and champions. If you are using RustDesk you should have your own RustDesk server. The ports required for RustDesk server self-hosting depend largely on your environment and what you want to do with RustDesk.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Individuals, freelancers, and small business owners seeking secure, easy-to-use remote access software to stay productive from anywhere

Audience

Teams in need of a solution to manage and secure their remote desktop access operations

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$30 per month
Free Version Not Supported
Free Trial Supported

Pricing

$9.90 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.5 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 4.0 / 5

Reviews/Ratings

Overall 2.3 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.3 / 5
support 2.0 / 5

Pros & Cons from Real Users

Pros

  • As a medical professional, the ability to securely log in to my patient charts from anywhere in the world has simplified and destressed my life immeasurably.
  • Super-simple for end-users to get set up. Native two-factor authentication. Group policy controls for Windows enterprise networks. Easy to troubleshoot and support.

Cons

  • The jump in subscription from two to five seats, would rather see the option to select exactly the number of seats needed, rather than having to pay for extra unused capacity.
  • Support was slow to respond due to overwhelming requests due to new customers.

Pros & Cons from Real Users

Pros

  • Even though it's fast when it does work, since it's self hosted and runs through your own relay server.
  • - Self Hosting - Speed - Security - This means nothing, but the form told me I needed at least 100 characters in the text box. Lorem ipsum quick red fox yadda yadda yadda.
  • Unattended Mode plus the OTP Mode, faster connection and better display and resolution handling on Windows, Mac, and Linux.

Cons

  • Their support staff are not helpful, blunt, not trained at all to work with the public and quite rude. The system is full of bugs which are not being addressed, even though the internet is full of the discussions of these.
  • - Additional charge PER endpoint - regardless if you need unattended access or not - Support is terrible/non existent. - Server installation was a pain.
  • Remote Connection have no 'on-premises' options just like AnyDesk.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

GoTo
Founded: 2003
United States
www.logmein.com/products/pro

Company Information

RustDesk
United States
rustdesk.com

Alternatives

Alternatives

Apache Guacamole

Apache Guacamole

Apache Software Foundation
SecureDesk

SecureDesk

Rubix Technology
RemoteView

RemoteView

RSUPPORT Co. Ltd.
AnyDesk

AnyDesk

AnyDesk Software

Categories

IT Management Supported
Network Security Supported
Remote Desktop Supported
Remote Support Supported

Categories

Remote Desktop Supported
Remote Support Supported

Remote Desktop Features

Chat Not Supported
Cross-Platform Access Supported
File Transfer Not Supported
Group View Not Supported
Mobile Device Access Supported
Multi Monitor Support Not Supported
Record Remote Sessions Not Supported
Remote Print Not Supported
Remote Wake Not Supported
User Management Supported

Remote Support Features

Diagnostic Tools Not Supported
File Transfer Not Supported
Live Chat Not Supported
Real-time Chat Supported
Remote Control Not Supported
Screen Sharing Not Supported
Session Recording Not Supported
Session Transfer Not Supported
Surveys & Feedback Supported

IT Asset Management Features

Asset Tracking Not Supported
Audit Management Not Supported
Compliance Management Not Supported
Configuration Management Not Supported
Contract/License Management Supported
Cost Tracking Not Supported
Depreciation Management Not Supported
Inventory Management Supported
IT Service Management Not Supported
Maintenance Management Not Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Not Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Not Supported
License Management Supported
Patch Management Not Supported
Remote Access Supported
Scheduling Not Supported
Software Inventory Supported
User Activity Monitoring Supported

Identity Management Features

Access Certification Not Supported
Compliance Management Not Supported
Multifactor Authentication Not Supported
Password Management Supported
Privileged Account Management Not Supported
Self-Service Access Request Not Supported
Single Sign On Not Supported
User Activity Monitoring Not Supported
User Provisioning Not Supported

Network Security Features

Access Control Supported
Analytics / Reporting Supported
Compliance Reporting Not Supported
Firewalls Not Supported
Internet Usage Monitoring Supported
Intrusion Detection System Supported
Threat Response Not Supported
VPN Supported
Vulnerability Scanning Not Supported

Integrations

Azure Marketplace Not Supported
CyberFOX Password Manager Supported
Devolutions Remote Desktop Manager Not Supported
Docker Not Supported
OpenVoice Supported
Teamstack Supported

Integrations

Azure Marketplace Supported
CyberFOX Password Manager Not Supported
Devolutions Remote Desktop Manager Supported
Docker Supported
OpenVoice Not Supported
Teamstack Not Supported
Claim LogMeIn Pro and update features and information
Claim LogMeIn Pro and update features and information
Claim RustDesk and update features and information
Claim RustDesk and update features and information