Synoptos

Synoptos

IgniteTech
+
+

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About

Locobuzz is a unified customer experience platform that converges technologies like Artificial Intelligence, Machine Learning, Big Data, Analytics to help brands forge stronger relationships with their customers and increase their lifetime value. We connect organizations with their customers across a spectrum of digital channels and leverage analytics and automation to increase efficiency across business processes and create a seamless experience for customers. Founded in 2015, Mumbai Headquartered Locobuzz's SaaS platform empowers prominent Fortune 500 companies’ marquee brands across sectors. Locobuzz Platform unifies various functions on its platform such as Marketing, Customer Experience, CRM, Analytics and Automation, Reputation and Crisis Management, Data-driven Social Media Management, Competitive and Market Intelligence, Rich and detailed Customer Intelligence, Monitor Brand Chatter, Identify Influencers all on a single Unified Platform.

About

Understand what’s transpiring in the media, identify pathways to influence key stakeholders and improve operational decision-making. Synoptos is a media intelligence solution providing news and social insights to help clients understand what’s transpiring in the media, identify pathways to influence key stakeholders and improve operational decision-making. Applications include executive daily news briefs and news & market insight digests for customers. Synoptos’ advanced influencer mapping and monitoring solutions have helped organizations around the world to launch products in new markets, obtain international agreements, win ballot initiatives, obtain drilling rights and adrenalize public health campaigns. How can expert media Intelligence help your organization? The Synoptos media monitoring and intelligence platform now includes business intelligence (BI) capability to provide customized market insights to support the success of sales and marketing teams.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hospitality, Telecom, Automotive, BFSI, Retail, eCommerce, FMCG, Aviation, Healthcare, Travel, Education

Audience

Companies and enterprises interested in a media intelligence solution that provides news and social insights

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$300/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Locobuzz
Founded: 2015
India
www.locobuzz.com

Company Information

IgniteTech
Founded: 1988
United States
www.ignitetech.com/synoptos/

Alternatives

Alternatives

Onclusive Social

Onclusive Social

Onclusive Social (formerly Digimind)
Meltwater

Meltwater

Meltwater Group

Categories

Categories

Social Media Monitoring Features

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Social CRM Features

Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management

Social Media Analytics Tools Features

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Integrations

AlterPoint
Aurea FirstRain
Ecora
EmpLive
Everest
Firm58
Infer
Infobright DB
Microsoft SharePoint
NuView HRMS
Olive
Placeable
Quickwork
ResponseTek
Right90
ScaleArc
TriActive Asset Management
Trilogy SalesBUILDER
mycloud PMS

Integrations

AlterPoint
Aurea FirstRain
Ecora
EmpLive
Everest
Firm58
Infer
Infobright DB
Microsoft SharePoint
NuView HRMS
Olive
Placeable
Quickwork
ResponseTek
Right90
ScaleArc
TriActive Asset Management
Trilogy SalesBUILDER
mycloud PMS
Claim Locobuzz and update features and information
Claim Locobuzz and update features and information
Claim Synoptos and update features and information
Claim Synoptos and update features and information