Localena

Localena

Media87
Sync Reviews

Sync Reviews

5.0 out of 5 stars
+
+

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About

Localena is a web-based reputation and review management platform for local businesses. It helps teams request reviews through email, SMS, WhatsApp, QR codes and direct links, with automated reminders. Reviews from connected services appear in a shared dashboard for sentiment analysis and response management. AI-generated replies can use a business's preferred voice and be approved before posting or published automatically where supported. Localena also supports Google Business Profile updates, Google Maps rank and competitor tracking, and monitoring of how selected AI assistants describe a business. Teams can republish reviews to Facebook and Instagram, display them in website widgets, and manage multiple locations. It supports review collection, customer feedback analysis, reputation monitoring and local visibility workflows for service providers, retailers, restaurants, clinics, hotels and other local businesses.

About

Sync Reviews is a complete reputation and review management software built for field-service businesses such as plumbing, HVAC, roofing, painting, landscaping, and cleaning companies. Instead of relying on low-response SMS or email review links, each crew member gets a personal QR code that customers scan to record a 30-second video review and before/after photos directly on-site, no app or account needed. These are automatically showcased through a live reviews widget, AI-generated social posts, and a public business profile, while an AI chatbot captures leads around the clock. A built-in Reputation Guard disputes unfair reviews and tracks competitor ratings, helping businesses maintain their reputation. Plans start at $99/month, and the platform currently holds a 4.9-star rating from 182 reviews.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Local businesses

Audience

Home service contractors

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$49/month
Starter: $49/month; Pro: $99/month; Managed: $249/month. The first month is free for eligible new subscriptions.
Free Version Not Supported
Free Trial Supported

Pricing

$99/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Sync Reviews has made it much easier to collect customer reviews while the job is still fresh in the customer's mind. I also like that it brings together video testimonials, before and after photos, review management, and AI tools in one place instead of juggling multiple apps. The automated social content and reputation monitoring save time, and the dashboard gives a clear view of what the team is doing and how the business is performing online.

Cons

  • The platform offers a lot of features, so it takes a little time to explore everything and build the best workflow for your business. I'd also like to see even more third party integrations as the platform continues to grow.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Media87
Founded: 2026
United Arab Emirates
localena.com

Company Information

Sync Reviews
Founded: 2026
United States
syncreviews.com

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Categories

Review Management Supported

Categories

Integrations

Facebook Supported
Google Business Profile Supported
Instagram Supported
WhatsApp Supported
Zapier Supported
n8n Supported

Integrations

Facebook Not Supported
Google Business Profile Not Supported
Instagram Not Supported
WhatsApp Not Supported
Zapier Not Supported
n8n Not Supported
Claim Localena and update features and information
Claim Localena and update features and information
Claim Sync Reviews and update features and information
Claim Sync Reviews and update features and information