Swell

Swell

Swell CX
5.0 out of 5 stars
+
+

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About

LocalProof AI is a review-request and customer-feedback tool for local service businesses. After a job, appointment, or visit, owners and staff can select customers and invite them to respond by WhatsApp, email, or a shareable link. Customers can provide private feedback or continue to Google to leave a public review. The workflow is intended for businesses such as tradespeople, salons, repair shops, clinics, and other local services. A public interactive demo lets prospective users explore the customer-facing experience without creating an account or entering customer information. LocalProof AI is in beta, and feedback from business owners and front-desk teams is welcome.

About

Turn customers into a marketing machine. Earn more five-star reviews, get found in local search, get more customers, and chat/engage customers. Turn texts and emails into trustworthy reviews. Learn how customers feel and improve customer service. Turn new reviews into higher search rankings and more customers walking in your door. Turn customers into raving fans. Chat with them and solicit reviews and feedback in one view. Swell is the #1 growth platform for local businesses.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Local business owners, staff and marketing agencies serving tradespeople, salons, repair shops, clinics and other local services.

Audience

Businesses with storefronts and physical locations like in hospitality, retail, service, and healthcare

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No Start Up Fees.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I love the dashboard and mobile app. The product is super easy to use, and very effective. It was easy to setup and integration with out CRM, and the support team has been great to work with.

Cons

  • Nothing to not like about Swell. Every business should use a tool like Swell.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

LocalProof AI
Founded: 2026
Israel
localproof.vercel.app

Company Information

Swell CX
Founded: 2016
United States
www.swellcx.com

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Get More Reviews

Get More Reviews

4.9 out of 5 stars

Categories

Review Management Supported

Categories

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Not Supported
White Label Not Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported

Reputation Management Features

Campaign Management Supported
Gamification Supported
Response Management Not Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Not Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Not Supported

Integrations

CareStack Not Supported
DentiMax Not Supported
Denticon Not Supported
Facebook Not Supported
Fusion Not Supported
Hemi Not Supported
Judge.me Not Supported
Kasper Not Supported
Lyftrondata Not Supported
Modento Not Supported
Pandium Not Supported
Plasmic Not Supported
QFloors Not Supported
Recharge Not Supported
Remarkety Not Supported
Stamped Not Supported
WhatsApp Supported
Wufoo Not Supported
fastn Not Supported

Integrations

CareStack Supported
DentiMax Supported
Denticon Supported
Facebook Supported
Fusion Supported
Hemi Supported
Judge.me Supported
Kasper Supported
Lyftrondata Supported
Modento Supported
Pandium Supported
Plasmic Supported
QFloors Supported
Recharge Supported
Remarkety Supported
Stamped Supported
WhatsApp Not Supported
Wufoo Supported
fastn Supported
Claim LocalProof AI and update features and information
Claim LocalProof AI and update features and information
Claim Swell and update features and information
Claim Swell and update features and information