LocalContacts

LocalContacts

OneLocal
+
+

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About

Build, manage and monetize your customer database. Our automated database allows you to organize your contacts, easily track your most valuable customers and personalize their experiences to stay top of mind. Did you know 20% of your customers drive 80% of your revenue? Improve your reach and frequency by managing and monetizing your current customer database. Identifying your most valuable customers and reaching out with personalized messaging can lead to long-lasting connections. LocalContacts Features. We help you reach your customers and build your client database through multi-channel engagement. We’re here to help. Our dedicated customer success and support teams will make sure you're set up to succeed. Tailored to you. From branding for your messages to smart personalization, everything is customizable. Best-in-class features. Our cloud-based dashboard makes it easy to collect customer information, as well as track and analyze performance. Put your most valuable customers first.

About

Keep up with changing customer expectations and give your agents an enhanced agent desktop that will empower them to provide personalized, meaningful, and efficient service. Better experiences start with Upstream Works omnichannel desktop solutions. Unified agent desktop with productivity tools and visibility of all channels, interactions, and applications for personalized CX and improved FCR. Convenient channel flexibility with voice, email, web chat, messaging, social, video, co-browse, bots, conversational AI, and more. Integrate with any AI and business application and CRM system to streamline workflows and increase agent efficiency. Improve business outcomes with real-time and historical omnichannel dashboards, reports, and analytics including FCR, CES, and bot analytics.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses looking for a communication platform to build, manage and monetize customer database

Audience

Companies searching for an omnichannel Contact Center solution to increase customer engagement and agent success

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

OneLocal
Founded: 2013
Canada
info.onelocal.com/referralmagic

Company Information

Upstream Works
Founded: 1995
Canada
www.upstreamworks.com

Alternatives

eContact

eContact

SkyCreek

Alternatives

Dyalogo

Dyalogo

Dyalogo SAS
ZoomInfo Sales

ZoomInfo Sales

ZoomInfo
SpinOffice CRM

SpinOffice CRM

Mulberry Garden

Categories

Contact Management Supported

Categories

Contact Management Supported

Contact Management Features

Activity Management Supported
Appointment Management Not Supported
Contact Database Supported
Contact History Supported
Contact Import/Export Not Supported
Customer Pipeline Not Supported
Email Marketing Not Supported
Group Management Not Supported
Interaction Tracking Not Supported
Lead Management Not Supported
Prospecting Tools Not Supported
Sales Pipeline Management Not Supported
Search / Filter Not Supported
Segmentation Not Supported
Shared Contacts Not Supported
Social Media Integration Not Supported

Integrations

AWS Marketplace Not Supported

Integrations

AWS Marketplace Supported
Claim LocalContacts and update features and information
Claim LocalContacts and update features and information
Claim Upstream Works and update features and information
Claim Upstream Works and update features and information